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Making online purchases with your credit card is the norm among today's consumers, especially when paying for travel-related purchases. This is your chance to learn: - Why credit card payment processing is essential - What your options are for processing online credit card payments - How to set up credit card payments with your booking system
Citation preview
1st May, 2014Starts at 10AM AEST
How To Process Online Credit Card Payments
Kim BeresfordCustomer Success Manager, [email protected]
MEET YOUR PRESENTER
MEET YOUR MODERATOR
Christabelle TaniMarketing Manager, [email protected]
Type your comments and questions into this box.We will address it at the end of the webinar.
On Twitter use the hashtag #rezdyacademy
JOINING IN TODAY
Start accepting credit cards for your online booking payments
● Yes● No
POLL:
Do you currently process credit card payments online?
AGENDACredit card payment processing is essential
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3
Choose how you will process credit cards
Accept credit card payments with your booking system
1
YOU MIGHT BE THINKING...
But I don’t need to have a credit card processing system… I’ll just accept
payments the old school way!
1 - CREDIT CARD PAYMENT PROCESSING IS ESSENTIAL
“62% of credit card users surveyed used their cards to buy travel… those age 50 and up were more likely than those age 18-49 to use their credit
card for travel (68% vs 55%)”
Source: AARP Bulletin Survey on Budgeting and Credit Card Use
AUSTRALIA
1 - CREDIT CARD PAYMENT PROCESSING IS ESSENTIAL
IN JULY 2013…
→ Aussies spent on average $22.97 billion each month with credit cards and cards
→ The average monthly credit card and cash balance was $44.19 billion
→ The monthly average for total cash advances was $886 million… this is to keep up with increased costs and spending
USA
1 - CREDIT CARD PAYMENT PROCESSING IS ESSENTIAL
→ 67% of all non-cash payments are being paid through credit cards
→ The total number of credit card transactions in the United States in 2012 was $26.2 billion
→ 46% of debit card holders and 40% of credit card holders said they used their cards most often when online shopping
CREDIT CARD PROCESSING OPTIONS
Automatic processing with a merchant account→ Step 1: Create a merchant account→ Step 2: Select a payment gateway
Deferred payment processing→ Step 1: Get a POS system→ Step 2: Use Rezdy Vault
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2 - CHOOSE HOW YOU WILL PROCESS CREDIT CARDS
MERCHANT ACCOUNT OPTIONS
1 Banks→ Highly regulated→ Risk averse for small businesses
2 Credit card companies→ Set up merchant account/ask you to use a third party→ Some require you to maintain an account in their bank
2 - CHOOSE HOW YOU WILL PROCESS CREDIT CARDS
3 Third parties→ Quicker and easier sign-up→ Bad for rapidly growing businesses
MERCHANT ACCOUNT FEES
→ Application fee→ Per transaction fees→ Monthly minimums→ Discount rate→ Chargebacks
THESE CAN DEPEND ON:→ Length of time you’ve been in business→ Personal credit rating→ Percentage of sales on phone and internet→ Type of business→ Total sales→ Average $ amount of each transaction→ Service fees by 3rd party providers
2 - CHOOSE HOW YOU WILL PROCESS CREDIT CARDS
PAYMENT GATEWAY OPTIONS2 - CHOOSE HOW YOU WILL PROCESS CREDIT CARDS
https://app.rezdy.com/apps?category=payments
2 - CHOOSE HOW YOU WILL PROCESS CREDIT CARDS
DEFERRED PAYMENT PROCESSING
2 - CHOOSE HOW YOU WILL PROCESS CREDIT CARDS
→ No merchant account needed→ Works with POS (point of sales) system→ Provides secure credit card authorisation→ Manual process for you→ Good for tour operators with high likelihood of cancellations due to weather
2 - CHOOSE HOW YOU WILL PROCESS CREDIT CARDS
3 - AUTOMATE PAYMENTS WITH YOUR BOOKING SYSTEM
PROCESS CREDIT CARD PAYMENTS ONLINE
3 - AUTOMATE PAYMENTS WITH YOUR BOOKING SYSTEM
3 - AUTOMATE PAYMENTS WITH YOUR BOOKING SYSTEM
Merchant Account + Payment Gateway
3 - AUTOMATE PAYMENTS WITH YOUR BOOKING SYSTEM
Merchant Account + Payment Gateway
3 - AUTOMATE PAYMENTS WITH YOUR BOOKING SYSTEM
PayPal
3 - AUTOMATE PAYMENTS WITH YOUR BOOKING SYSTEM
Deffered Payment Processing
NEXT STEPS1
2 Accept PayPal payments with RezdyFull Tutorial: https://support.rezdy.com/entries/29865070-Accept-Paypal-Payments
3 Read our overview on accepting online paymentsSupport Article: https://support.rezdy.com/entries/28920524-Online-Payment-Options
Accept credit cards with Rezdy VaultFull Tutorial: https://support.rezdy.com/entries/30116040-Use-the-Rezdy-Vault
● Building agent relationships● Engaging with customers● Managing your resources
POLL:
What would you like the next webinar topic to be?
?