Flight stats on time report - April 2014-v4

April 2014

Copyright © 2014 FlightStats, Inc.

Airline On-time Performance Report

Summary of Airline Arrival Performance for the Period April 1, 2014 through April 30, 2014

Published May 12, 2014

1

April 2014

Copyright © 2014 FlightStats, Inc. 2

Abstract This FlightStats monthly On-‐Hme Performance Report compares the on-‐Hme arrival performance of scheduled passenger flights operated by the top airlines throughout various regions. The report summarizes the data by carrier and includes a breakdown of on-‐Hme, late, very late and excessively late arrivals and departures. Also included is the percentage of flights cancelled and diverted. Refer to each category secHon for the flight status coverage of the airlines scheduled flights.

Refer to the Appendix for definiHon of delay classificaHon, cancellaHon calculaHons, and the airline, and flight selecHon criteria.

Usage and AQribuHon You are free to re-‐publish the informaHon in this report on your website, blog, or in printed material as long as you provide aQribuHon to FlightStats and a link to www.flightstats.com.

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April 2014


Major International Airlines

3

On-‐Hme Arrival, Delay and CancellaHon Data

Rank Airline

Sample Size On-time Late

(15-29 min) Very Late

(30-44 min) Excessive (45+ min) Cancelled Diverted

7 (SU) Aeroflot 14,319 87.96% 6.58% 2.51% 2.94% 0.83% 0.00% 2 (AB) Air Berlin 16,745 90.50% 5.69% 1.70% 2.11% 0.22% 0.00%

24 (AC) Air Canada 16,409 81.01% 10.34% 3.85% 4.75% 0.08% 0.06% 34 (CA) Air China 32,450 70.77% 11.56% 5.89% 11.75% 0.97% 0.02% 6 (UX) Air Europa 4,218 88.43% 6.43% 2.07% 3.07% 0.38% 0.00%

19 (AF) Air France 23,209 82.02% 10.89% 3.93% 3.15% 0.30% 0.01% 37 (AI) Air India 10,368 66.85% 14.59% 7.44% 11.11% 0.19% 0.00% 22 (NZ) Air New Zealand 4,933 81.28% 10.62% 3.65% 4.46% 0.51% 0.00% 12 (AZ) Alitalia 11,261 85.14% 9.53% 3.30% 2.02% 0.43% 0.00% 17 (AA) American 58,293 82.78% 7.12% 3.35% 6.76% 0.40% 0.00% 8 (NH) ANA 18,219 87.55% 8.77% 2.14% 1.53% 0.15% 0.01%

28 (OZ) Asiana 9,207 77.69% 14.10% 4.53% 3.69% 0.16% 0.00% 3 (OS) Austrian Airlines 5,882 89.36% 6.86% 1.84% 1.93% 0.44% 0.00%

25 (AV) AVIANCA 13,052 80.37% 9.81% 4.25% 5.56% 0.02% 0.01% 27 (BA) British Airways 24,033 78.65% 11.45% 4.72% 5.18% 0.65% 0.00% 39 (CX) Cathay Pacific 8,401 66.14% 14.97% 7.35% 11.51% 0.23% 0.02% 42 (CI) China Airlines 5,570 51.26% 22.81% 12.36% 13.56% 0.04% 0.02% 41 (MU) China Eastern 47,505 63.20% 14.12% 7.91% 14.77% 2.95% 0.01% 35 (CZ) China Southern 51,657 67.49% 13.11% 6.22% 13.10% 2.10% 0.08% 13 (DL) Delta 77,161 84.74% 6.99% 3.03% 5.06% 0.06% 0.17% 33 (MS) Egyptair 6,799 73.01% 14.64% 5.83% 6.52% 0.93% 0.00% 36 (EK) Emirates 14,067 67.44% 16.28% 7.95% 8.32% 0.52% 0.01% 43 (EY) Etihad 5,782 48.25% 21.23% 12.60% 17.92% 0.10% 0.00% 40 (BR) EVA Airways 4,200 63.28% 17.57% 8.76% 10.38% 0.26% 0.00% 4 (IB) Iberia 6,138 88.71% 6.66% 2.69% 1.94% 0.15% 0.00%

10 (JL) Japan Airlines 10,670 86.37% 9.81% 2.39% 1.40% 0.14% 0.03% 30 (9W) Jet Airways 6,844 76.92% 12.80% 5.48% 4.75% 0.10% 0.04% 5 (KL) KLM 11,032 88.59% 6.24% 2.52% 2.65% 0.17% 0.00%

18 (KE) Korean Air Lines 12,785 82.32% 13.04% 3.03% 1.57% 0.16% 0.03% 14 (LA) LAN 4,425 83.91% 7.73% 3.16% 5.20% 0.56% 0.00% 9 (LH) Lufthansa 32,484 87.09% 8.64% 2.43% 1.84% 10.21% 0.00%

32 (MH) Malaysia Airlines 15,043 74.19% 13.41% 5.71% 6.69% 1.34% 0.00% 16 (QF) Qantas 11,370 82.99% 9.48% 3.31% 4.20% 1.34% 0.03% 1 (SK) SAS 19,761 91.30% 5.51% 1.57% 1.61% 0.63% 0.00%

15 (SV) Saudi Arabian 15,147 83.66% 9.21% 3.18% 3.96% 0.03% 0.00% 23 (SQ) Singapore Airlines 7,485 81.27% 10.63% 4.11% 4.00% 1.80% 0.00% 11 (LX) SWISS 10,899 85.93% 10.09% 2.30% 1.67% 0.35% 0.01% 29 (JJ) TAM 22,052 77.14% 12.24% 5.13% 5.49% 1.02% 0.00% 38 (TP) TAP - Air Portugal 6,307 66.82% 16.62% 8.18% 8.39% 0.38% 0.00% 26 (TG) Thai Airways 7,303 80.37% 11.94% 4.33% 3.36% 1.03% 0.00% 31 (TK) Turkish Airlines 26,009 76.10% 14.45% 5.32% 4.14% 0.35% 0.00% 21 (UA) United 54,495 81.48% 7.53% 3.80% 6.93% 0.48% 0.25% 20 (VA) Virgin Australia Int'l 11,173 81.50% 9.35% 3.52% 5.63% 2.22% 0.00%

Aggregate 775,162 77.97% 10.23% 4.35% 6.28% 1.14% 0.05%

April 2014


North American Airlines

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Rank Airline Sample Size On-time Late



22 (AC) Air Canada 16,409 81.01% 10.34% 3.85% 4.75% 0.08% 0.06%

25 (ZX) Air Georgian 2,312 79.41% 7.80% 3.55% 9.06% 0.22% 0.17% 26 (ZW) Air Wisconsin 15,620 79.32% 8.14% 4.28% 8.19% 2.41% 0.06% 7 (FL) Airtran 9,678 85.18% 7.56% 2.92% 4.32% 0.43% 0.03% 3 (AS) Alaska 14,282 89.88% 4.86% 1.84% 3.12% 0.95% 0.30%

14 (AA) American 58,293 82.78% 7.12% 3.35% 6.76% 0.40% 0.00% 30 (MQ) American Eagle 36,482 77.44% 8.53% 4.61% 9.42% 3.48% 0.00% 12 (9K) Cape Air 15,553 83.27% 10.35% 2.93% 3.35% 4.02% 0.09% 36 (RP) Chautauqua 7,550 74.58% 8.92% 4.80% 11.52% 1.56% 0.17% 24 (C5) CommutAir 4,934 79.41% 5.51% 3.36% 11.61% 5.88% 0.11% 13 (CP) Compass 5,748 83.00% 6.44% 2.92% 7.55% 1.17% 0.09% 9 (DL) Delta 77,161 84.74% 6.99% 3.03% 5.06% 0.06% 0.17%

32 (EV) ExpressJet 65,472 76.53% 7.52% 4.34% 11.39% 3.27% 0.22% 35 (7F) First Air 1,691 74.71% 8.90% 4.00% 10.06% 8.34% 2.32% 23 (F9) Frontier 6,753 80.42% 8.40% 3.93% 7.10% 0.10% 0.15% 37 (G7) GoJet 6,957 73.26% 7.94% 5.04% 13.64% 1.54% 0.13% 2 (HA) Hawaiian 6,685 93.73% 3.66% 1.17% 1.42% 0.22% 0.01% 1 (QX) Horizon 10,960 94.10% 3.30% 0.95% 1.56% 1.41% 0.08% 5 (QK) Jazz 21,474 86.74% 7.04% 2.48% 3.59% 0.13% 0.14%

29 (B6) Jetblue 25,183 78.11% 8.63% 4.21% 8.98% 1.26% 0.07% 16 (YV) Mesa 11,747 82.69% 6.68% 3.19% 7.28% 1.94% 0.16% 4 (KS) PenAir 1,589 87.85% 3.89% 2.11% 4.16% 4.66% 1.98%

20 (PDT) Piedmont 8,903 81.52% 7.90% 3.50% 6.86% 3.83% 0.22% 8 (9E) Pinnacle 23,392 85.14% 5.76% 2.98% 6.03% 1.38% 0.09%

31 (PD) Porter 4,810 76.75% 10.07% 5.06% 7.52% 4.59% 0.61% 17 (JIA) PSA 9,760 82.38% 8.36% 3.25% 5.85% 1.77% 0.16% 28 (YX) Republic 18,990 78.51% 8.33% 4.24% 8.80% 2.23% 0.12% 18 (S5) Shuttle America 9,752 82.26% 7.03% 3.06% 7.54% 2.91% 0.11% 38 (3M) Silver 4,569 72.84% 7.63% 4.47% 14.65% 3.63% 0.41% 10 (RS) Sky Regional 3,177 84.45% 6.11% 2.83% 6.36% 0.00% 0.25% 19 (OO) SkyWest 54,161 81.63% 7.20% 3.38% 7.61% 1.64% 0.17% 34 (WN) Southwest 99,867 75.84% 11.65% 5.45% 6.90% 0.52% 0.16% 27 (NK) Spirit 8,235 79.17% 7.74% 3.93% 8.99% 0.22% 0.17% 33 (AX) Tans States Airlines 5,409 76.24% 8.25% 4.00% 11.26% 2.13% 0.25% 21 (UA) United 54,495 81.48% 7.53% 3.80% 6.93% 0.48% 0.25% 11 (US) US Airways 39,218 83.51% 7.57% 3.45% 5.44% 0.81% 0.03% 6 (VX) Virgin America 4,996 86.74% 4.63% 2.12% 6.41% 0.10% 0.10%

15 (WS) Westjet 15,688 82.71% 9.69% 3.54% 4.01% 0.87% 0.06% Aggregate 787,955 79.97% 7.90% 3.71% 6.94% 1.35% 0.14%

April 2014


European Airlines

5

On-‐Hme Arrival, Delay and CancellaHon Data Rank Airline Sample

Size On-time Late (15-29 min)

Very Late (30-44 min)

Excessive (45+ min) Cancelled Diverted

40 (A3) Aegean Airlines 4,203 81.71% 13.22% 3.12% 1.95% 0.12% 0.00% 36 (RE) Aer Arann Express 2,453 84.24% 8.09% 3.04% 4.64% 0.69% 0.00% 37 (EI) Aer Lingus 6,303 84.10% 8.63% 3.07% 4.20% 0.32% 0.00% 27 (SU) Aeroflot 14,319 87.96% 6.58% 2.51% 2.94% 0.83% 0.00% 15 (AB) Air Berlin 16,745 90.50% 5.69% 1.70% 2.11% 0.22% 0.00% 31 (XK) Air Corsica 1,717 86.65% 9.23% 1.88% 2.23% 0.93% 0.00% 24 (UX) Air Europa 4,218 88.43% 6.43% 2.07% 3.07% 0.38% 0.00% 38 (AF) Air France 23,209 82.02% 10.89% 3.93% 3.15% 0.30% 0.01% 33 (YW) Air Nostrum 6,080 85.65% 8.10% 2.66% 3.59% 0.49% 0.00% 6 (CT) Air One CityLiner 2,726 92.91% 4.45% 1.29% 1.36% 0.15% 0.00% 1 (BT) airBaltic 3,772 95.86% 3.27% 0.42% 0.45% 0.19% 0.00%

35 (AZ) Alitalia 11,261 85.14% 9.53% 3.30% 2.02% 0.43% 0.00% 19 (OS) Austrian Airlines 5,882 89.36% 6.86% 1.84% 1.93% 0.44% 0.00% 23 (CJ) BA CityFlyer 1,960 88.56% 5.02% 2.59% 3.73% 1.43% 0.10% 45 (BA) British Airways 24,033 78.65% 11.45% 4.72% 5.18% 0.65% 0.00% 46 (SN) Brussels Airlines 4,975 77.72% 13.86% 4.41% 4.01% 0.24% 0.00% 42 (DE) Condor Flugdienst 2,198 80.85% 10.92% 3.55% 4.69% 0.00% 0.00% 17 (OU) Croatia Airlines 2,056 90.21% 6.09% 1.90% 1.80% 0.10% 0.00% 10 (OK) CSA Czech Airlines 2,161 91.53% 6.20% 1.30% 0.97% 0.00% 0.00% 25 (U2) EasyJet 36,596 88.36% 6.24% 2.28% 3.12% 0.15% 0.00% 7 (AY) Finnair 3,838 92.84% 4.44% 1.41% 1.28% 0.29% 0.03%

14 (BE) flybe 10,124 90.80% 4.91% 1.80% 2.49% 0.96% 0.00% 13 (4U) Germanwings 6,726 90.81% 5.06% 1.53% 2.60% 10.35% 0.00% 20 (IB) Iberia 6,138 88.71% 6.66% 2.69% 1.94% 0.15% 0.00% 2 (I2) Iberia Express 2,207 95.11% 3.58% 0.77% 0.54% 0.00% 0.00%

22 (KL) KLM 11,032 88.59% 6.24% 2.52% 2.65% 0.17% 0.00% 5 (WA) KLM Cityhopper 7,912 93.08% 3.65% 1.38% 1.89% 0.52% 0.00%

29 (LO) LOT - Polish Airlines 4,469 87.17% 7.52% 3.10% 2.22% 0.27% 0.00% 30 (LH) Lufthansa 32,484 87.09% 8.64% 2.43% 1.84% 10.21% 0.00% 3 (CL) Lufthansa Cityline 10,622 93.96% 4.13% 0.99% 0.93% 2.55% 0.00%

28 (LG) Luxair 1,976 87.72% 9.03% 1.83% 1.42% 0.25% 0.00% 34 (ZB) Monarch Airlines 1,851 85.53% 6.18% 3.14% 5.15% 0.32% 0.00% 9 (ZN) NAYSA 2,258 92.29% 3.88% 1.69% 2.14% 0.66% 0.00%

21 (HG) Niki 1,937 88.64% 7.28% 1.96% 2.12% 0.05% 0.00% 18 (DY) Norwegian Air Shuttle 14,259 90.16% 5.79% 1.91% 2.14% 0.34% 0.00% 16 (OA) Olympic Air 2,850 90.27% 5.80% 1.34% 2.58% 0.84% 0.00%

April 2014


European Airlines (continued)

6





44 (PC) Pegasus Airlines 8,479 79.04% 13.63% 4.26% 3.07% 0.08% 0.00% 8 (FV) Rossiya 3,107 92.46% 4.09% 1.38% 2.06% 0.06% 0.00% 4 (S7) S7 Airlines 5,288 93.10% 2.70% 1.75% 2.45% 0.57% 0.00%

12 (SK) SAS 19,761 91.30% 5.51% 1.57% 1.61% 0.63% 0.00% 32 (LX) SWISS 10,899 85.93% 10.09% 2.30% 1.67% 0.35% 0.01% 49 (TP) TAP - Air Portugal 6,307 66.82% 16.62% 8.18% 8.39% 0.38% 0.00% 41 (UN) Transaero 4,673 81.58% 8.52% 3.98% 5.92% 0.53% 0.00% 26 (HV) Transavia 2,623 88.33% 7.17% 2.21% 2.29% 0.00% 0.00% 47 (U6) Ural Airlines 2,318 69.75% 9.46% 5.69% 15.10% 0.60% 0.00% 43 (UT) UTair Aviation 4,566 79.08% 10.23% 5.09% 5.60% 0.64% 0.00% 48 (VS) Virgin Atlantic 1,501 69.47% 13.47% 7.33% 9.60% 0.07% 0.13% 39 (VY) Vueling Airlines 11,795 81.83% 10.70% 3.58% 3.73% 0.07% 0.16% 11 (WF) Widerøe's 10,398 91.42% 4.95% 1.47% 2.16% 1.48% 0.00%

Aggregate 389,265 85.39% 7.64% 2.65% 2.85% 1.46% 0.01%

April 2014


Asia-Pacific Airlines

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5 (BX) Air Busan 2,184 89.91% 6.74% 1.97% 1.38% 0.14% 0.00% 34 (CA) Air China 32,450 70.77% 11.56% 5.89% 11.75% 0.97% 0.02% 38 (AI) Air India 10,368 66.85% 14.59% 7.44% 11.11% 0.19% 0.00% 25 (RLK) Air Nelson 4,946 80.72% 8.46% 4.67% 6.16% 3.44% 0.00% 22 (NZ) Air New Zealand 4,933 81.28% 10.62% 3.65% 4.46% 0.51% 0.00% 30 (AK) Airasia 12,559 76.39% 12.00% 5.67% 5.93% 0.37% 0.00% 35 (D7) AirAsia X 1,106 70.61% 15.10% 7.96% 6.33% 0.00% 0.00% 6 (NH) ANA 18,219 87.55% 8.77% 2.14% 1.53% 0.15% 0.01% 3 (EH) ANA Wings 7,417 92.32% 5.54% 1.53% 0.61% 0.47% 0.00%

27 (OZ) Asiana 9,207 77.69% 14.10% 4.53% 3.69% 0.16% 0.00% 8 (PG) Bangkok Airways 4,801 86.62% 6.43% 2.81% 4.14% 0.50% 0.00%

39 (CX) Cathay Pacific 8,401 66.14% 14.97% 7.35% 11.51% 0.23% 0.02% 48 (EU) Chengdu Airlines 2,100 53.41% 15.56% 8.07% 22.91% 0.24% 0.05% 43 (MU) China Eastern 47,505 63.20% 14.12% 7.91% 14.77% 2.95% 0.01% 37 (CZ) China Southern 51,657 67.49% 13.11% 6.22% 13.10% 2.10% 0.08% 50 (KN) China United 4,031 51.59% 16.47% 10.26% 21.66% 6.90% 0.03% 16 (EAG) Eagle Airways 2,920 83.44% 7.68% 4.00% 4.87% 5.07% 0.00% 32 (QFA) Eastern Australia Airlines 2,871 72.59% 14.85% 5.80% 6.76% 2.65% 0.00% 42 (BR) EVA Airways 4,200 63.28% 17.57% 8.76% 10.38% 0.26% 0.00% 46 (HU) Hainan Airlines 16,604 54.71% 18.66% 9.34% 17.12% 0.73% 0.16% 49 (KA) Hong Kong Dragon 4,797 53.09% 16.95% 8.92% 21.04% 1.13% 0.00% 7 (6E) IndiGo 14,428 87.24% 8.08% 2.68% 2.00% 0.01% 0.00%

33 (QZ) Indonesia AirAsia 3,726 72.30% 12.37% 6.95% 8.38% 2.33% 0.00% 2 (XM1) J-Air 5,078 95.16% 3.22% 0.81% 0.77% 0.41% 0.04% 4 (JC) JAL Express 6,351 90.00% 8.00% 1.36% 0.63% 0.20% 0.02% 1 (3X) Japan Air Commuter 4,508 95.71% 2.81% 0.72% 0.70% 1.18% 0.07%

10 (JL) Japan Airlines 10,670 86.37% 9.81% 2.39% 1.40% 0.14% 0.03% 14 (NU) Japan Transocean 2,128 85.34% 11.37% 2.26% 1.03% 0.00% 0.00% 29 (9W) Jet Airways 6,844 76.92% 12.80% 5.48% 4.75% 0.10% 0.04% 11 (S2) JetKonnect 7,373 86.28% 7.40% 3.14% 3.18% 0.62% 0.00% 24 (JQ) Jetstar Airways 10,081 80.91% 8.87% 3.98% 6.25% 2.48% 0.00% 53 (HO) Juneyao Airlines 5,102 49.52% 15.44% 11.12% 23.90% 0.22% 0.02% 20 (KE) Korean Air Lines 12,785 82.32% 13.04% 3.03% 1.57% 0.16% 0.03% 31 (MH) Malaysia Airlines 15,043 74.19% 13.41% 5.71% 6.69% 1.34% 0.00% 18 (NZM) Mount Cook Airlines 2,912 82.73% 9.05% 3.66% 4.56% 5.15% 0.00% 12 (DD) Nok Air 4,205 85.87% 6.68% 2.84% 4.61% 1.05% 0.00% 56 (PK) Pakistan International Airlines 2,770 34.42% 15.20% 12.35% 37.99% 3.83% 0.04% 40 (PR) Philippine Airlines 2,793 64.40% 14.60% 8.16% 12.51% 0.43% 0.32% 17 (QF) Qantas 11,370 82.99% 9.48% 3.31% 4.20% 1.34% 0.03% 15 (ZL) Regional Express 4,885 84.67% 7.45% 3.16% 4.72% 0.25% 0.00% 55 (SC) Shandong Airlines 11,387 48.16% 19.22% 10.81% 21.73% 0.48% 0.08% 51 (FM) Shanghai Airlines 7,926 51.47% 16.78% 10.44% 21.31% 3.24% 0.00%

April 2014


Asia-Pacific Airlines (Continued)

8





52 (ZH) Shenzhen 15,405 51.21% 16.97% 9.97% 21.72% 1.71% 0.13% 45 (3U) Sichuan 11,740 59.19% 14.22% 7.91% 18.51% 0.09% 0.17% 23 (SQ) Singapore Airlines 7,485 81.27% 10.63% 4.11% 4.00% 1.80% 0.00% 28 (BC) Skymark Airlines 3,837 77.35% 17.12% 4.14% 1.38% 0.00% 0.00% 47 (9C) Spring Airways 5,484 54.47% 12.90% 8.09% 24.50% 2.21% 0.04% 19 (SSQ) Sunstate Airlines 4,923 82.44% 9.34% 3.31% 4.91% 1.89% 0.00% 9 (FD) Thai AirAsia 7,033 86.58% 6.56% 2.69% 4.17% 0.09% 0.00%

26 (TG) Thai Airways 7,303 80.37% 11.94% 4.33% 3.36% 1.03% 0.00% 41 (GS) Tianjin Airlines 11,048 63.76% 15.38% 6.87% 13.90% 3.01% 0.09% 36 (GE) TransAsia Airways 3,220 70.08% 17.40% 5.85% 6.66% 0.25% 0.00% 13 (XR) Virgin Australia 2,467 85.36% 7.94% 2.18% 4.52% 1.42% 0.00% 44 (DJ) Virgin Australia 58 62.07% 24.14% 5.17% 8.62% 0.00% 0.00% 21 (VA) Virgin Australia Int'l 11,173 81.50% 9.35% 3.52% 5.63% 2.22% 0.00% 54 (MF) Xiamen 15,025 49.21% 18.07% 11.17% 21.53% 0.72% 0.02%

Aggregate 511,842 70.35% 12.33% 5.82% 10.14% 1.33% 0.03%

April 2014


Latin American Airlines

9





2 (P5) Aero Republica 2,653 90.55% 6.08% 1.81% 1.55% 0.26% 0.00% 14 (AR) Aerolineas Argentinas 4,653 72.26% 10.56% 5.56% 11.62% 4.92% 0.00% 11 (AM) Aeromexico 6,160 80.16% 10.37% 3.88% 5.59% 0.41% 0.00% 16 (5D) Aeroméxico Connect 11,147 65.60% 12.56% 7.04% 14.79% 2.01% 0.01% 15 (AU) Austral 3,287 69.76% 11.96% 5.85% 12.40% 8.94% 0.03% 10 (AV) AVIANCA 13,052 80.37% 9.81% 4.25% 5.56% 0.02% 0.01% 13 (O6) Avianca Brazil 3,980 72.40% 12.51% 6.10% 8.98% 0.40% 0.00% 5 (LR) Avianca Costa Rica 1,464 86.74% 8.07% 1.98% 3.21% 0.07% 0.00% 1 (CM) Copa Airlines 7,113 90.70% 5.83% 1.73% 1.73% 0.11% 0.01% 8 (LA) LAN 4,425 83.91% 7.73% 3.16% 5.20% 0.56% 0.00% 7 (4C) LAN Colombia 3,270 85.28% 7.61% 3.18% 3.93% 1.10% 0.00% 3 (LU) LAN Express 1,936 88.99% 3.72% 2.05% 5.19% 1.50% 0.05% 6 (LP) Lan Peru 4,901 85.50% 6.91% 3.09% 4.50% 1.65% 0.00% 4 (TA) Taca 4,225 86.77% 7.41% 2.08% 3.74% 0.02% 0.00%

12 (JJ) TAM 22,052 77.14% 12.24% 5.13% 5.49% 1.02% 0.00% 9 (G3) VRG Linhas Aereas 19,862 80.95% 11.09% 4.12% 3.84% 1.36% 0.00%

Aggregate 114,180 78.35% 10.03% 4.27% 6.06% 1.29% 0.00%

April 2014


Middle East and Africa Airlines

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3 (4Z) Airlink 1,228 86.04% 7.51% 3.51% 2.94% 0.24% 0.00% 2 (MN) Comair 1,070 86.88% 9.18% 1.97% 1.97% 0.28% 0.00%

11 (MS) Egyptair 6,799 73.01% 14.64% 5.83% 6.52% 0.93% 0.00% 17 (LY) El Al 2,371 42.75% 22.86% 15.97% 18.42% 0.17% 0.00% 14 (EK) Emirates 14,067 67.44% 16.28% 7.95% 8.32% 0.52% 0.01% 12 (ET) Ethiopian Airlines 4,211 71.37% 12.19% 6.12% 10.32% 1.04% 0.00% 16 (EY) Etihad 5,782 48.25% 21.23% 12.60% 17.92% 0.10% 0.00% 15 (FZ) flydubai 4,485 63.47% 19.96% 8.94% 7.63% 0.94% 0.00% 6 (GF) Gulf Air 3,877 81.27% 11.70% 3.97% 3.06% 1.26% 0.00% 7 (KQ) Kenya Airways 3,859 78.82% 7.70% 4.36% 9.12% 3.11% 0.00% 8 (ME) Middle East Airlines 1,597 78.81% 13.33% 4.59% 3.27% 0.44% 0.00%

13 (QR) Qatar Airways 9,144 67.83% 15.55% 7.84% 8.77% 0.25% 0.01% 10 (RJ) Royal Jordanian 3,189 73.27% 13.89% 6.23% 6.61% 1.35% 0.00% 5 (SV) Saudi Arabian 15,147 83.66% 9.21% 3.18% 3.96% 0.03% 0.00% 1 (SA) South African 4,257 90.95% 6.09% 1.32% 1.65% 0.09% 0.00% 4 (XZ) South African Express 945 85.57% 5.79% 3.39% 5.25% 3.17% 0.00% 9 (TK) Turkish Airlines 26,009 76.10% 14.45% 5.32% 4.14% 0.35% 0.00%

Aggregate 108,037 72.91% 13.76% 6.08% 6.67% 0.56% 0.00%

April 2014


Top 10 Lists

Rank Airline On-‐Time

1 (SK) SAS 91.30% 2 (AB) Air Berlin 90.50% 3 (OS) Austrian Airlines 89.36% 4 (IB) Iberia 88.71% 5 (KL) KLM 88.59% 6 (UX) Air Europa 88.43% 7 (SU) Aeroflot 87.96% 8 (NH) ANA 87.55% 9 (LH) Lufthansa 87.09%

10 (JL) Japan Airlines 86.37%

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Major InternaHonal Airlines


1 (QX) Horizon 94.10% 2 (HA) Hawaiian 93.73% 3 (AS) Alaska 89.88% 4 (KS) PenAir 87.85% 5 (QK) Jazz 86.74% 6 (VX) Virgin America 86.74% 7 (FL) Airtran 85.18% 8 (9E) Pinnacle 85.14% 9 (DL) Delta 84.74%

10 (RS) Sky Regional 84.45%

North American Airlines


1 (BT) airBaltic 95.86% 2 (I2) Iberia Express 95.11% 3 (CL) Lufthansa Cityline 93.96% 4 (S7) S7 Airlines 93.10% 5 (WA) KLM Cityhopper 93.08% 6 (CT) Air One CityLiner 92.91% 7 (AY) Finnair 92.84% 8 (FV) Rossiya 92.46% 9 (ZN) NAYSA 92.29%

10 (OK) CSA Czech Airlines 91.53%

European Airlines


1 (3X) Japan Air Commuter 95.71% 2 (XM1) J-Air 95.16% 3 (EH) ANA Wings 92.32% 4 (JC) JAL Express 90.00% 5 (BX) Air Busan 89.91% 6 (NH) ANA 87.55% 7 (6E) IndiGo 87.24% 8 (PG) Bangkok Airways 86.62% 9 (FD) Thai AirAsia 86.58%

10 (JL) Japan Airlines 86.37%

Asia-‐Pacific Airlines


1 (CM) Copa Airlines 90.70% 2 (P5) Aero Republica 90.55% 3 (LU) LAN Express 88.99% 4 (TA) Taca 86.77% 5 (LR) Avianca Costa Rica 86.74% 6 (LP) Lan Peru 85.50% 7 (4C) LAN Colombia 85.28% 8 (LA) LAN 83.91% 9 (G3) VRG Linhas Aereas 80.95%

10 (AV) AVIANCA 80.37%

LaHn American Airlines


1 (SA) South African 90.95% 2 (MN) Comair 86.88% 3 (4Z) Airlink 86.04% 4 (XZ) South African Express 85.57% 5 (SV) Saudi Arabian 83.66% 6 (GF) Gulf Air 81.27% 7 (KQ) Kenya Airways 78.82% 8 (ME) Middle East Airlines 78.81% 9 (TK) Turkish Airlines 76.10%

10 (RJ) Royal Jordanian 73.27%

Middle East & Africa Airlines

April 2014


Appendix DefiniHons of Delays The following terms are used to describe and categorize the magnitude of flight delays:

§  On-‐4me – A flight is considered on-‐Hme if it arrives or departs at the gate less than 15 minutes aker the scheduled gate Hme.

§  Late – A flight is classified as late if it arrives or departs at the gate delayed from 15 to 29 minutes aker scheduled gate Hme.

§  Very Late – Very late includes flights that arrive or depart at the gate from 30 to 44 minutes aker the scheduled gate Hme.

§  Excessive – Excessive includes flights that arrive or depart at the gate 45 minutes or more aker the scheduled gate Hme.

Sample Size, CancellaHons, and Flight CompleHons §  Sample Size – Sample size data is a count of the number of flights for which FlightStats was able to capture gate departure, arrival or cancellaHon data.

§  On-‐4me & Delay Calcula4ons – The calculaHon of on-‐Hme and delayed flight percentages include only those flights that were completed and for which FlightStats was able to collect final status (represented by Sample Size). Cancelled flights are not included in the delay calculaHons by subtracHng the number of cancellaHons from Sample Size before calculaHng on-‐Hme percentage.

§  Cancella4on – For the purposes of calculaHng cancelaHon percentages the number of cancelled flights is divided by the Sample Size.

Carrier SelecHon Criteria Carrier flight performance is assessed only for airlines where FlightStats can accurately determine the flight status gate data on a significant percentage of the scheduled passenger flights (no charter or unscheduled passenger flights, or cargo flights are considered). Typically 80% coverage is needed to for a carrier to be included in the analysis with coverage oken in the upper 90% range.

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Flight stats on time report - April 2014-v4