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Znak it! presentation at the Paywall Strategies 2012 conference in London March 2012 and then during Revenue Trends in Warsaw, with some data on the superiority of pay-as-you-go systems over metered paywalls
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by Znak, Inc.
Paywall or Not To Paywall: Alternative Solutions
Revenue Trends, Warsaw April 2012
All presented here materials, ideas and business concepts are confidential. They are the property of Znak, Inc.,a Delaware corporation; and, they cannot be used, copied, distributed nor shared in any form and means(the appropriate US and international laws apply). Znak it! Is a registered trademarks owned by Znak, Inc. The Znak it! business idea and a micropayment solution are protected by the USA and international patent laws – New US Provisional Application No. 61/046,623
1
Copyright (C) 2009 by Znak, Inc.
A Technology Solution for Publishers
2
Payment Technologies do NOT Sell Content
But They Can Help Publishers and Their Users Make Payment Transactions Easy & Fair
Copyright (C) 2009 by Znak, Inc.
$240 Billion Loss in Ad Revenues since 2001 Peak
3
1950
30% cut
Copyright (C) 2009 by Znak, Inc.
2011 The Rise of the Paywall?
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“The metered wall is the coolest thing since the beginning of the WWW.”
Steve Brill
“The NYT paywall is working……it’s a dream.”
Felix Salomon
Copyright (C) 2009 by Znak, Inc.
2012 – Paywalls Revisited
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The NY Times Paywall is Stupid… Really Dumb
Greg Satell
“’a cartel of news’…’walled gardens’…”
Clay Shirky
Copyright (C) 2009 by Znak, Inc.
Lessons Learned
6
Expensive to start; technologically challenging; costly to run/market.
Paywalls can be:
It took the NYT two years and $25 to $45 Million to launch its ‘metered wall;’
Bloomberg, paidContent
Additional $13 Million to promote it in 2011 alone;
New York Times
Given the 390,000 new subscribers at the end of 2011 -- $97 to $148 to acquire one subscription
Loss of traffic and ad revenue
Copyright (C) 2009 by Znak, Inc.
Lessons Learned
7
Expensive to start; technologically challenging; costly to run
Require large scale; conversion rates slow down & plateau; ‘silo effect;’
Paywalls can be:
Before paywall the NYT traffic was about 39 - 41 Million uniques per month (US traffic only);
Down 20% in Dec 2011;
With 390,000 subscribers – 1% visitors signed up;
Subs growth slowed from 124% Q1 to 20% in Q4
Copyright (C) 2009 by Znak, Inc.
Lessons Learned
8
Expensive to start; technologically challenging; costly to run
Require large scale; conversion rates slow down & plateau; ‘silo effect;’
‘Walls,’ after all – barriers to readers’ access & engagement
Paywalls can be: Long-term commitment
with up-front payment and low 34% renewal rate, compared to 55% (print);
Magazine & Newspapers Circulation Institute
Substantial cost if multiple sources/subs desired;
Registration (ID/PIN/cc info) – can be lost/stolen;
50% apps have problems recognizing sub ID/plans;
Copyright (C) 2009 by Znak, Inc.
Expensive to start; technologically challenging; costly to run
Require large scale; conversion rates slow down & plateau; ‘silo effect;’
‘Walls,’ after all – barriers to readers’ access & engagement
Media/publisher-centric
Lessons Learned
9
Paywalls can be: One-way ‘engagement’;
You pay, we deliver what WE want, incl. “free” or undesired content;
Only 20% of subscribers download content;
Magazine & Newspapers Circulation Institute
Reliance on (exploitation of?) the most loyal (local) readers; passers-by a second category?
Copyright (C) 2009 by Znak, Inc.
Need Something Better
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Copyright (C) 2009 by Znak, Inc. 11
Alternative to Paywall
Copyright (C) 2009 by Znak, Inc.
What is it? For whom?
Znak it! – an integrated premium content curation and monetization
platform
Znak it! – a frictionless, safe and private way to access premium
content as-you-go
Znak it! – a direct-to-user promotion channel and market
research toolMarketers & Advertisers
Content Providers
Web Users
12
Copyright (C) 2009 by Znak, Inc. 13
Marketers – the Third Winner
Web users can buy Znaks (credits), using credit cards, PayPal, bank transfer, etc.
Or, they can earn Znaks through Marketers’ sponsorship.
“Free” or ad-sponsored Znaks earned in exchange for a clickthrough (CTR) or an action (CTA), e.g. answer to a mini-survey/market poll.
1 Znak = $0.01 or an equivalent in other currencies
A Win-Win-and-Win Solution
ECOSYSTEM
Copyright (C) 2009 by Znak, Inc.
Business Model Options & Benefits
Paywalls vs. Paygates such as Znak it! SaaS -- no set up and system maintenance
costs; up to 94% return;
Also for the “long tail;” truly World Wide;
Technology- and portal-agnostic; Flexible, a la carte, on-demand access;
Supports different payment methods, incl. donations and ad-sponsored access;
User-centric, payment as social engagement, content sharing & recommendations;
Private, intrinsically safe; can be used for anonymous access – without registration; frictionless
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Expensive, low ROI;
Require large scale; divide users into categories
Create ‘silo effect;’
Closed, rigid, might cannibalize other sources of revenue;
Media/publisher-centric , not engaging
Copyright (C) 2009 by Znak, Inc.
Znak it! Market Niche
Znak it! Payment Niche
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0%
20%
40%
60%
80%
100%
120%
6.00%3.90%
0.216666666666667
0.0884615384615385
1.029
0.529
0.279
0.179
0.0540000000000002
Per
cen
tag
e C
om
mis
sio
n
Cost of Znak it! as compared to PayPal charges
Transaction value
PayPal Regular
Znak it!
PayPal Micropayments
Copyright (C) 2009 by Znak, Inc.
Examples of Znak it! embeddable links and widgets – as payment gateways.
Customizable shapes.
Easy, copy-and-paste insertion of Znak it generated codes by Publishers.
For the User: two mouse clicks to get access to and pay for selected content. Payment authorization and fund transfers done by the system in real time, SSL-encrypted, safe.
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An Example – Online Newspaper
Copyright (C) 2009 by Znak, Inc.
Publish on Third Party’s sites
17
Examples of Provider’s content submitted to Znak it! Agenda for additional distribution & monetization
Also, in soc nets Facebook or Twitter
Can be self-administered; Access to Agenda via customizable Admin Panel
Data mining and reports
Copyright (C) 2009 by Znak, Inc.
User Has a Choice
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Alternative to pay;
User access to paid content sponsored through opt-it advertising
“Free” to User
Copyright (C) 2009 by Znak, Inc.
Ecosystem
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Benefits to Content Providers Marketer or Advertiser and Users
In exchange for User’s data or action;
High CTR and competitive CPC/CPA
Much higher conversion rate than when using paywalls
Copyright (C) 2009 by Znak, Inc.
Frictionless Instant Access to Content
Two mouse-click access and authorized payment;
No delays, no need to leave content page or enter any codes, PINs; no tracking
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Copyright (C) 2009 by Znak, Inc.
Samples of Successful Application
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In April 2011, we developed a new version – won the Florin Award for the most innovative online transaction service (EPCA, Amsterdam)
The current platform was launched in August 2011 (public beta) – in thefirst three months, 320 content providers and 52,000 users have registered.
Now, we run several pilot projects with various content publishers, incl.:
two regional news/magazine publishers a photo sharing and media site, similar to Flicker an online music service and soc net global producer of video content: sports, fashion
& entertainment
Copyright (C) 2009 by Znak, Inc.
Pilot Cumulative Results
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Types of Content Supported No of Content Pieces
Price/piece in Znaks
Video clip (sports) 15 199 Music file (MP3 download) 90 99 Article bundled w/photos 60 49 Single article, free lead 30 39 Crossword puzzle 30 25 Photos 120 10
Total/average 345 52
1 Znak = $0.01
Based on the first month of each of the 5 pilots (Nov 2011 – Jan 2012)
Copyright (C) 2009 by Znak, Inc. 23
Type and No of Content Price/piece in Znaks Qualified Clicks Clicks/piece
Video clip (sports) 15 199 678 18.0% 45 Music file (MP3 download) 90 99 1,297 34.4% 14 Article bundled w/photos 60 49 465 12.3% 8 Single article, free lead 30 39 397 10.5% 13 Crossword puzzle 30 25 169 4.5% 6 Photos 120 10 761 20.2% 6
Total/average 345 52 3,767 100% 11
‘Qualified clicks’ equals content purchases – 3,767 out of 43,299 visits, or 8.7%.
Assuming quality/user interest, etc., are all equal, music was most popular overall; however, sport video clips generated the most clicks per unit.
Pilot Cumulative Results
Copyright (C) 2009 by Znak, Inc. 24
Type and No of Content Price/piece in Znaks
Qualified Clicks
Revenue in Znaks
Revenue/piece
in Znaks Video clips (sports) 15 199 678 134,922 43.0% 8,995 Music file (MP3) 90 99 1,297 128,403 41.0% 1,427 Article bundled w/photos 60 49 465 22,785 7.3% 380 Single article, free lead 30 39 397 15,483 4.9% 516 Crossword puzzle 30 25 169 4,225 1.3% 141 Photos 120 10 761 7,610 2.4% 63
Total/average 345 52 3,767 313,428 100% 918
The average is $9.18 per piece of content; however, the revenues vary a lot between the type of content with video clips generating nearly $90/piece
Pilot Cumulative Results
Copyright (C) 2009 by Znak, Inc. 25 / 11
Pilot Results, by Gender & Age
58.9%
41.1% Males Females
13.8%
16.5%
23.1%
22.4%
24.2%
18 to 24
25 to34
35 to 44
45 to 54
55+
Based on a sample of 43 299 Unique Users
The sample represents gender and age distribution typical for online sites with high=quality news/magazine content, with a majority of users being male and older.
Copyright (C) 2009 by Znak, Inc.
younger
26 / 11
Males Females 18 - 24 25 - 34 35 - 44 45 - 54 55+
58.9%
41.1%
13.8% 16.5%23.1%
22.4%
24.2%
65.3%
34.7%
20.6%
29.0%
21.0%16.5%
12.9%
Unique Users Unique Buyers
Number of Unique Buyers – 1 281
When compared to the Buyers Population, the distribution shows a considerable shift – younger users are more likely to be Buyers.
Copyright (C) 2009 by Znak, Inc.
Revenue Per Transaction and Buyer
27 / 11
Total Males Females 18 - 24 25 - 34 35 - 44 45 - 54 55+
$0.83 $0.79 $0.92
$0.85 $0.73
$1.00
$0.75 $0.85
$2.45 $2.49 $2.36
$2.79
$2.20
$3.06
$2.18
$1.79
Revenue per Transaction Revenue per UB
Copyright (C) 2009 by Znak, Inc.
Conversion Rates by Gender and Age
28 / 11
Total Males Females 18 - 24 25 - 34 35 - 44 45 - 54 55+
3.0% 3.3%2.5%
4.4% 5.2%
2.7%2.2%
1.6%
8.7%10.3%
6.4%
14.5%15.6%
8.2%
6.3%
3.3%
Conversion Rate (Buyers/Uniques) Conversion Rate (Buys/Uniques)
Conversion rates 9 to over 15 times higher than those gener-ated by metered paywalls (1%)
Copyright (C) 2009 by Znak, Inc.
In Summary
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Technology Can Make Payment Transactions Easy & Fair
Technology Can Help Publishers Generate Online Revenue
Open, On-Demand Payments – like Znak it! – Work Better than Paywalls, esp. with Younger Users
Znak it! Shows about 9x Better Results than Paywalls
In Certain Age Groups Even 14 - 15x Better
ZNAK IT! SO,…
Copyright (C) 2009 by Znak, Inc.
2012 The Year of the Dime & Nickel?
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“As the economy sputters along, look for sites helping you sell almost anything you can imagine and making you a “fortune”–one micro payment at a time.”
Lance Ulanoff, Mashable
Thank youGreg [email protected]
Znak, Inc , Sunnyvale CA, USAWarsaw, Poland
31Copyrights © 2012 by Znak Inc