Working at home for the Olympics

Working at home for the Olympics

Richard CooperCharity Technology Trust

www.ctt.orgwww.ctxchange.org

CTT Services

Technology donations from some of the worlds leading providers:• Microsoft• Cisco• Symantec

Email marketing and website builder solutions

Tier 1 PCI-DSS compliant secure payment services:• Web based for online or offline payments• Chip & pin terminals• Direct debits• SMS Text giving• Fundraising software


Drivers


Drivers


Drivers

• Disaster recovery• Flexible working for staff


The beginning of our journey

CTTMail

CPTerminal

CTX

EmailFiles

CTT OfficeInternet

Home


Stage 1

CTTMail

CPTerminal

CTX

EmailFiles

RDC

CTT OfficeInternet

Home


VOIP Phone System

CTT OfficeInternet

Home

BT ISDN 30


Softphone


Office 365 – Email

ExchangeOnline

CTT OfficeInternet

Home



ExchangeOnline

Office 365 – Shared Files

CTT OfficeInternet

Home

SharepointOnline



Where we are now

CTTMail

CPTerminal

CTX

CTT OfficeInternet

Home

ExchangeOnline

SharepointOnline

BT ISDN 30


Other Points

• Multifunction Printer provides scan to email

• Fax to email service for incoming fax

• Moving to non-geographic numbers in case we lose office/BT line


Learnings

• There are quite a few ways to do this• Get as much bandwidth as you can afford• Identify the full cost of what you have today• Take people with you• Have a good ‘spring clean’ of your email and files


Future

• Working more ‘inside’ the CRM systems– Email from within– Collect all client documents within


And then there’s the postman ….