MY PRINTER PRINT? POTENTIAL ISSUES & HOW TO FIX THEM
Troubleshooting printer malfunctions can be extremely frustrating and time-consuming. Technology is supposed to make your life simpler.
Here are 7 things you can try that are often overlooked.
MAKE SURE YOUR PRINTER IS
PLUGGED IN & TURNED ON
You would be surprised at how often this issue arises. Perhaps the cleaning crew bumped the power cord, loosening it from the outlet, or maybe the power went out and your printer just needs to be turned back on. Double check your power source and the printer status.
Simply turning off and unplugging your machine to reboot often resolves the issue. Restarting your printer allows the machine to clear its history, refresh and start from scratch, similar to a good nights sleep.
IS THERE PAPER IN THE TRAY?
This often gets overlooked in the state of frustration. In many printers, outlet trays are hidden within the machine so paper quantity isnt visible at first glance. Not all printers indicate an empty paper tray, so its always good practice to check.
Also, if you are telling the printer to print on a different type of media (envelope or label for example) or from a non-standard tray and this isnt detected by the printer, your printer probably wont print. Make
sure you adjust your print settings accordingly.
IS IT CONNECTED TO THE NETWORK OR IS THE
ETHERNET CABLE PLUGGED IN PROPERLY?
If your printer is connected directly to your computer, make sure the Ethernet cable (the cable connecting the printer to your computer) is connected properly. Disconnecting completely and reconnecting may solve your printing issue.
If your printer is a networked printer, make sure it is connected to the network AND verify your network is up and running. If the network is down, your printer will not print. Fixing the network issue may resolve your printer issue.
IS YOUR COMPUTER
SELECTING THE RIGHT PRINTER?
In a business setting, there are often multiple printers available for you to print to. Check to
see which printer you have selected by viewing your print options. If the wrong
printer is selected, simply select the printer you intend to send your document to. If your computer is continually selecting the wrong
printer, check to see what your default printer is set to - this is something you can change in
the control panel on your computer.
This issue will also be instantly recognizable if you look at the machine or within the printer applications on some computers. Many machines provide instructions for removing the jam, visually displaying exactly where to look and what doors to open. On smaller machines, it is a best practice to turn the machine off so there are no moving parts when trying to remove the jam.
The final simple-fix is to make sure your printer drivers are up to date. Go to your printer manufacturers website to determine and download the latest versions. After they are downloaded, uninstall and reinstall your printer and the latest drivers.
IF THESE QUICK DO-IT-YOURSELF FIXES ARENT SOLVING YOUR ISSUES, ITS TIME TO
REQUEST MAINTENANCE ON YOUR MACHINE.
CALL YOUR MANUFACTURER TO SCHEDULE MAINTENANCE
CALL YOUR PRINT PROVIDER
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