Why Cloud Telephony is

the Best Way to Power

Growing Business?

Cloud Telephony is a communication service that can be accessed from

anywhere using a high speed internet connection. It specifically

refers to internet-based voice service and more specifically the

replacement of conventional business telephone system with VoIP

service.

Some of the cloud telephony services are IVR, Call Recording, Call

Forwarding, Call Conferencing, etc.

What is Cloud Telephony?

Rather than just keeping a pace with your company's growth,

the use of right technology can actually facilitate company's

progess.

Here are reasons why cloud telephony is the best solution to

power your growing business.

1. Scaling is Easy

One of the key benefit with cloud telephony is scalibility. It allows your

business to upscale or downscale your computing requirements as and when

required.

This could be done by either increasing or decreasing the required resources i.e not paying for resources which you're

not utilizing.

2. Quality of Customer Support

Cloud telephony provides detailed information on every call or SMS being

sent or received, and thus makes call management infinitely easier with the ability to record calls to analyze issues like number of missed calls, track time,

route calls etc.

3. Cost Benefit

As there is no hardware to manage, you

won't spend any money or maintenance

either.

With cloud telephony, you can use your

own device such as mobile device to

make and recieve calls.

4. Agents Productivity

Cloud telephony has made a flexible

working environment for agents,

allowing them to take calls from their

own mobile devices, from multiple

locations.

It makes it easy for them to work from

wherever they are, which, in turn, helps

improve their productivity.

5. Customer Support Infrastructure is Taken

Care

With Cloud telephony, there is no need to

worry about issues like unavailability of

agents, missing calls, lines being down etc.

There is no need to worry about investing

on manpower or technology to take care

of all these factors.

About Us

The Real PBX, powered by CloudSpace

Technologies LLC, is a global provider

of unified cloud communication

services such as Hosted PBX, Cloud

phone system, SIP services and toll

free numbers to consumers and

businesses.

For more information, visit:

www.therealpbx.com or call at +1-

888-892-9646

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