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© 2014 IBM Corporation
What’s New in Smarter Process and C&I
Prolifics Summit at the SummitJanuary 14, 2015
Tom InfantinoDirector, Worldwide SalesSmarter Process and [email protected] @tom_infantino
© 2014 IBM Corporation2 2
Creating a truly engaging Mobile experience involves far more than building great Mobile apps
Building Mobile apps that support a range of devices, are easy to use and look really cool
Rapidly innovating to keep enhancing experience
Protecting Mobile access to enterprise data
Scaling elastically to deliver responsiveness
Integrating Mobile activities with rest of business
Increasing speed to market to deploy capabilities
Make sure you consider everything you need for a
successful Mobile solution
© 2014 IBM Corporation3 3
Challenges to delivering an engaging Mobile experience
How to quickly deploy new mobile
apps to meet business needs?
How to restless reinvent and
enhance Mobile experience faster?
How to secure the boundary without
disrupting the Mobile experience?
How to achieve flexibility, cost
efficiency and high performance?
How to deliver the responsiveness that
Mobile users expect at Internet scale?
Systems of Engagement
Systems of Record
Secure Manage Deploy Connect Scale
Agile Infrastructure Scale & ResponsivenessSecurityPace of InnovationSpeed to Market
Application Integration Middleware
Share
© 2014 IBM Corporation4
Role of the Application Integration Middleware portfolio
Systems of Engagement
Systems of Record
Secure Manage Deploy Connect Scale
Application Integration Middleware
Share
IBM WorkLight reduces time and effort to create apps that run on a wide range of Mobile devices
IBM WebSphere Application Server provides robust and scalable access to backend apps
IBM WebSphere eXtreme Scale helps scale mobile backend infrastructure with an in-memory data grid
IBM WebSphere MQ helps offload mobile workloads to backend systems
IBM DataPower helps connect and protect Mobile access to internal enterprise systems
IBM API mgmt helps share APIs that can be re-used to rapidly assemble Mobile capabilities
IBM MessageSight provides a high volume Mobile transport and linkage to Internet of Things
IBM Integration Bus provides flexible integration of Mobile apps with backend systems
IBM WebSphere Service Registry contains services that can re-used by Mobile apps
IBM PureApp accelerates deployment of mobile infrastructure using pre-built expert-designed patterns
IBM Mobile Application Platform Pattern speeds deployment of Mobile infrastructure
© 2014 IBM Corporation5
Fundamentally changing how an organization does business by integrating mobile and processes
Enables radical simplification of every customer interaction
Utilize new mobile contextual opportunities to engage the customer in new ways
Automate and streamline
Fundamentally changing how an organization does business by integrating mobile and processes
Enables radical simplification of every customer interaction
Utilize new mobile contextual opportunities to engage the customer in new ways
Automate and streamline
Mobile provides the channel and the functionality.
Process provides the rigor and the discipline.
Mobile provides the channel and the functionality.
Process provides the rigor and the discipline.
IBM’s Mobile Smarter Process
Reinventing how business is performed to exploit mobile technologies
© 2014 IBM Corporation6
Engage your Clientscreating a personalized experience
that delights at every interaction
Engage your Clientscreating a personalized experience
that delights at every interaction
Empower your Employeesproviding the autonomy to restlessly re-invent
your business
Empower your Employeesproviding the autonomy to restlessly re-invent
your business
Establish your Ecosystem Interactionconstantly redefining your position and value within the
marketplace
Establish your Ecosystem Interactionconstantly redefining your position and value within the
marketplace
Transforming how your organization operates
Mobile Smarter Process provides the opportunity to radically alter your engagement model
© 2014 IBM Corporation7
Leverage the Cloud To Make Composable Business A Reality
Prepare existing IT infrastructure for cloud
Optimize systems of record to reduce TCO and free resources to invest in
innovation
Enable hybrid cloud through secure exposure of systems
of record
Prepare back-end systems for hyper scale generated
from mobile, cloud, and internet of things
Mix & Match ecosystem with complete flexibility to rapidly build engaging
born on the cloud applications from (micro)
services and APIs
1. Cloud Ready IT 2. Strategic Use of SaaS 3. Next-Gen Engaging Apps
Use applications without the hassle of building,
operating, and maintaining the application and
infrastructure
Reduce cost by paying only for what you use
88 © 2014 IBM Corporation
Consolidated productSingle, modular & extensible gateway platform to secure, integrate, control, & optimize full range of workloads
New hardware platformIncrease capacity & throughput, reduce latency with latest generation hardware
B2B integration moduleCentralize B2B trading partner connectivity & transaction management with high performance secure entry point in the DMZ
Secure. Integrate. Control. Optimize.
Multi-channel gatewayUtilize single gateway with integrated access enforcement from ISAM to secure & optimize delivery of mobile, API, web, SOA, B2B, cloud apps, and integrate with IBM MobileFirst & WebSphere platforms
Deployment flexibilityUse physical or virtual appliance with seamless configuration migration with on-premise & cloud deployments
Enhanced securityEnable additional flexible authentication from internet consumers & Non-Microsoft consumers to Microsoft systems
7.1DataPower
IBM Gateway
9
Manage your APIs in the CloudIBM API Management Service (SaaS)
demo try buy
Expose business services securely as APIs to developer communities
Control APIs with rate limits
Publish APIs to multiple developer portals
Provide self-service app developer onboarding
Manage private, partner, public app developers
Analyze API usageWhat’s new in IBM API Management ServiceSingle console to manage REST & SOAP services and publish to various app developer
communities & API portalsMove APIs & Plans from public to private clouds for maximum flexibility & control30-day full feature trial, self-service pay with credit card or assisted selling, monthly
billing, monthly/annual subscriptionPricing based on number of API calls & developer accounts, and optional logging of API
call detailsIBM-managed service, hosted on IBM SoftLayer Cloud infrastructure
What’s new in IBM API Management ServiceSingle console to manage REST & SOAP services and publish to various app developer
communities & API portalsMove APIs & Plans from public to private clouds for maximum flexibility & control30-day full feature trial, self-service pay with credit card or assisted selling, monthly
billing, monthly/annual subscriptionPricing based on number of API calls & developer accounts, and optional logging of API
call detailsIBM-managed service, hosted on IBM SoftLayer Cloud infrastructure
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Designed for application developers writing apps that need to scale
• Software or as a Service in Bluemix• Exceptionally easy for developers to get started with• APIs that feel native in each language
• Tooling that assists development • No set up, configuration or admin needed• Re-use existing skills and investments across IT
www.ibmdw.net/messaging/mq-light/
MQ Light for Bluemix
WebSphere MQ[Statement of Direction]
“MQ Light”
Develop Application node, ruby, python, etc
Develop using MQ Light
MQ Light simplifies development of scalable and responsive apps …and it’s free – Bring benefits of messaging to application developers
Overview
IBM is designing an IBM MQ Appliance• Beta program open now
The scalability and security of IBM MQ V8• Integrates seamlessly into MQ networks and clusters• Familiar administration model for administrators with MQ skills
The convenience, fast time-to-value and low total cost of ownership of an applianceIdeal for use as a messaging hub running queue managers accessed by clients, or to extend MQ connectivity to a remote location
IBM Confidential until Announced
Simplicity
Flexibility Connectivity
IBM Integration Bus v10 Open Beta
IBM Integration Bus is IBM’s strategic integration technology
v10 Open Beta now available addresses diverse requirements
Content heavily influenced by user requirements and feedback
• Simplified packaging and installation• Improved administration tools• Built-in unit testing and data capture• Business transaction monitoring• WESB conversion improvements
• Flexible MQ topologies• Improved migration• Policy based configuration• Cloud provisioning• Shared libraries
• Software-as-a-Service• Analytics integration• Industry-specific content• MQTT support• Schema-less mapping
IBM Integration Bus v10
What’s New in IBM BPM
Dynamic Processes & BPM Case Mgmt•Unstructured ad-hoc work•Case folder & document handling•Web-based Case Editor•Custom Instance UIs
Mobile Ready End-User Experience•WYSIWYG Coach Designer & Responsive Coach Views•Lite Coach Views•Client-side Human Services
BPMN2 Enhancements•Correlation•Latency optimizations
Various Improvements•Business Monitor•Migration Tooling•Configuration Management•REST
Smarter Process in the IBM Cloud
Defined Patterns Services Composable ServicesBusiness Services Infrastructure Services
Business ServicesBlueworks LiveBPM on Cloud
Business ServicesBlueworks LiveBPM on Cloud
Defined Pattern Services (PureApplication Service on SoftLayer)BPM and ODM Patterns on PureApp for SoftLayer (Beta)Business Monitor Pattern (Planned)
Defined Pattern Services (PureApplication Service on SoftLayer)BPM and ODM Patterns on PureApp for SoftLayer (Beta)Business Monitor Pattern (Planned)
Composable Services (BlueMix)Rules Service (Beta)Rapid Business App Services (Beta)
Composable Services (BlueMix)Rules Service (Beta)Rapid Business App Services (Beta)
Enable rapid
adoption
► Built-in Governance for Process and Decision Models
► Publishing Feature
► Private Cloud Hosting Option
► Credit Cards now accepted in 26 countries
► Viewer subscriptions now sold in packs of 500
► FISMA certification, FedRAMP
New in Blueworks Live - Process Made Simple
IBM Blueworks Live is a simple, cloud-based process & decision modeling environment
17
IBM Operational Decision Manager V8.7The Right Decision at the Right Time
IBM Operational Decision Manager AdvancedCreate and shape business moments by automating decisions in context
IBM Operational Decision Manager AdvancedCreate and shape business moments by automating decisions in context
IBM Operational Decision Manager ExpressAn entry point to rules based decision management
IBM Operational Decision Manager ExpressAn entry point to rules based decision management
IBM Operational Decision Manager StandardAutomate and govern your repeatable business decisions
IBM Operational Decision Manager StandardAutomate and govern your repeatable business decisions
For C-Suite Executives, LOB, and IT Professional Who want to:Find new ways to integrate data and insights into their operations to deliver the personalized experiences customers expect
Detect sensitive situations that present risks or opportunities for their business
To gain competitive advantage and drive top-line growth, organizations must apply real-time, actionable insights to operational decisions.
IBM ODM Advanced brings together data from different sources to recognize meaningful trends and patterns. It empowers business users to define, manage and automate repeatable business decisions.
(at the time of interaction)
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Decision Server Insights at a glanceAutomating decision making in context – in one product
Allows you to make the right decision at the right time
Enables you gather data from various source to recognize meaningful patterns and trends
Provides you with an single component to automate decisions involving rules, events and insights
Insights
Decision Management Drives Real-TimeEvent-based, contextual and REALLY real-time
Decision LogicOperational DecisionsOperational Decisions
WithoutWithout WithWith
Equipment sensors identify a malfunction
Manual Paperwork and stakeholder discussions to deploy a technician and fix the problem
Operations suspended, leading to loss of time and revenue
Apply historical repair data
Collect sensor data
Maintain and use context to build real-time insights
Failure is Imminent
…identify opportunities for preventative maintenance. Time and resources saved.
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Thank YouMerci
Grazie
Gracias
Obrigado
Danke
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