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Presentation at MCN 2014 Through concrete tools and examples that can easily be transposed and applied to your own work environment, this session will focus on accessibility and universal design in museum settings. Selected case studies, photos, videos, and hands-on examples of universally designed interactives from a range of institutions will illustrate how a design approach centered on the unique needs of users with disabilities can be used to meet their needs by developing museum visitor personas, accessibility solutions, assistive technology, and universal exhibit design principles. You will leave this session armed with best practices and systemic approaches that foster inclusion of visitors with disabilities at your own institution.
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Anna Lindgren-Streicher
@astreichs
Sina Bahram
@SinaBahram
Ben Wilson
#MCN2014
Weaving Universal Design Into Museum Practice
• Design is used to facilitate learning
• Natural possibilities for multi-sensory
learning activities
Inclusion in museums
CAISE inquiry group framework
• Physical inclusion
• Cognitive inclusion
• Social inclusion
Inclusion in museums
Photo by Emily Maletz
Universal designThe design of products and environments to be usable
by all people, to the greatest extent possible, without
the need for adaptation or specialized design.
Center for Universal Design
North Carolina State University
Physical inclusion
Principles of universal design
• Equitable use
• Flexibility in use
• Simple and intuitive
• Perceptible information
• Tolerance for error
• Low physical effort
• Size and space for approach and use
Copyright © 1997 NC State University, The Center for Universal Design
Physical inclusion
Universal design for learning
• Recognition networks: multiple means
of representation
• Strategic networks: multiple means of
action and expression
• Affective networks: multiple means of
engagement
National Center on Universal Design for Learning
Cognitive inclusion
• Define your audience up front
• Use personas early on
• Look for in-house expertise
• Consult with expert advisors
• User testing throughout
• Collaborate with colleagues
Developing inclusive experiences
Using personas
Use in-house and external experts
Photo by Emily Maletz
Nothing can replace hearing from actual
users through hands-on testing!
User testing
Collaborate with colleagues
The Universal Keypad
• Provides tactile key based access to visual
touchscreen controls
• Allows users to switch between descriptive
audio/screen reader and amplified audio for
deaf/hard of hearing
• Controls zoom functionality for low vision
users
The Universal Keypad
Rule:
Name+state+ordinality+(PAUSE)+hint
Example:
“Speed, Normal, 3 of 5, (PAUSE),
use Left and Right Arrow Keys to adjust speed."
Speech rule for reading out an item
• Focus Highlighting
• Wrapping Menus
• Intuitive Activation
• Stateful Position
• Automatic Reading
Rules of thumb for accessible interfaces
