Watch4 net솔루션소개자료 20110914

Watch4Net Confidential July 29, 2010 www.watch4net.com Copyright 2011 Watch4net. All rights reserved.

Watch4net APG 5.2 실시간 상황 관리/분석 시스템

Watch4Net Confidential July 29, 2010 www.watch4net.com Copyright 2011 Watch4net. All rights reserved. Copyright 2011 Watch4net. All rights reserved.

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회사 소개

• Watch4net 은 모바일 네트워크, IP 기반 네트워크 , 클라우드 및 데이터센터에 대한 실시간 성능 모니터링 솔루션을 제공하는 회사로서 캐나다 기반 글로벌 회사임

• 혁신적이고 통합적 관점의 ICT 모니터링 솔루션으로 3rd party 시스템간의 연계 및 차세대 네트워크 관리를 위한 기반 모니터링 구조를 제공함.

Fact Sheets 위치

• 캐나다 몬트리올, 영국 런던, 독일 무니치

• 2004년부터 APG 제품에 대한 개발 및 영업 짂행중

• 전세계 많은 고객사 보유:통신사및 기업 100+ customers (주로 SPs-Service Provider)

• 임직원수: 약 60명

독일 무니치(사무소) 캐나다 몬트리올(본사)

영국 런던(사무소)


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Watch4net APG 소개

• APG 소프트웨어의 주요 기능:

ICT 성능 관리

실시간 대시보드

과거 이력 정보 제공

용량 계획

서비스 수준 관리 관련 보고서

지능형 모니터링 기능(Alerting)

LTE / 2G/ 3G 및 클라우드, 기존 데이터센터 IT 인프라에 대한 통합 모니터링 기능 제공

기존 시스템 및 3rd Party 솔루션과의 연계를 통한 데이터 통합 구조


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주요 화면

LTE/3G망 운영자 및 모바일 서비스 운영자를 위한 실시간 상황 정보 제공


APG 아키텍처

• 저부하 데이터 수집기

• 템플릿 기반 데이터 수집

• 이중화 기능

데이터 수집

통합 저장 및 분석

시각화

Instrumentation

• MySQL 및 오라클 지원

• 데이터 정규화 및 통합

• 데이터 보관 및 압축

서비스 구성 요소 토폴로지 모바일 서비스 정보 데이터 가공 및 외부 데이터 연계

• 기정의된 모니터링 팩(ReportPack)

• 망 및 서버, 어플리케이션에 대한 통합 분석 기능

성능 측정 및 이벤트

• 웹 기반

• 스마트폰 지원

• 보고서 이메일 전송

통합 대시보드

모바일 네트워크

IP 네트워크k

클라우드 데이터센터

실시갂 상황 관리 성능 및 추세 분석 서비스 수준 관리 KPI 모니터링 및 Alerting 기능

LTE/3G 서비스를 구성하는 ICT인프라에 대한 통합 뷰 제공

ICT 인프라(통신망 및 데이터센터)

O&M OMC

OSS 어플리케이션 Flows VoIP Generic Transactions NMS

망센터 운영관리 시스템

통신사 자체 엔짂

Cisco Netflow Juniper jFlow

Cisco CUCM Nortel CS

SSH, WMI, XML, SQL, JMS

Synthetic Passive

Alcatel 5620 Huawei

안전하고 다양한 사용자 수용이 가능한 웹 기반 Portal

Report Builder Roles & Profiles

Mgmnt Formula Editor

SNMP Config & MIB Loader

Alerting Data

Enrichment Maintenance

Exclusions Web-Service

API

시계열 정보 및 이벤트 데이터베이스 APG 데이터 처리 엔짂

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Watch4Net Confidential July 29, 2010 www.watch4net.com Copyright 2011 Watch4net. All rights reserved.

기 구현된 모니터링 팩 및 데이터 수집 모듈

Network Devices

Generic

Cisco

Juniper

Extreme

Alcatel

Nortel

VoIP

Cisco CUCM

Nortel CS

Broadsoft

Avaya

NSN

IPDR

Traffic Flows

Cisco Netflow

Juniper J-Flow

sFlow

IPFIX

Huawei Netstream

cFlow

Generic Collectors

SSH/Telnet

WMI/Powershell

CSV/Text

XML/SOAP

SQL

JMS

JMX

Transactions (Synthetic Tests)

Transactions (Passive)

Socket (listening)

EMS/NMS

EMC Ionix ITOps IP/ACM

EMC Ionix ITOps Server Mgr

EMC Ionix Events

Microsoft SCOM

Alcatel 5620 SAM

EXFO BrixWorx

Ascom TEMS Monitor Master

Huawei iManager

IBM Tivoli Netcool

Cisco UCS Manager

VMware vSphere

Latency/QoS

Cisco Class-Based QoS

Cisco IP-SLA

Cisco CAR

Juniper RPM

3Com NQA

Broadband

Wimax

DSL

Cable

Network Technologies

MPLS/VPN

ATM/Frame-Relay

BGP

Firewall/VPN

CheckPoint

Barracuda

Cisco

Juniper/Netscreen

WAN Accelarator/Proxy

Cisco WAAS/WXS

Riverbed Steelhead

Bluecoat SG

Bluecoat Packetshaper

Juniper WXC

Wifi

Cisco

Motorola

Nomadix

Aruba

Servers & Applications

Unix

Windows

MySQL

IBM DB2

Oracle

Microsoft SQLServer

HP Compaq Insight

RIM Blackberry Server

UPS

Apache

Load Balancers

F5 BIGIP

Radware

Cisco ACE

Virtualization/Clouds

Vmware

SUN Ldoms

Vblock

Cisco UCS

Cisco Nexus

Storage

Fiber-Channel Fabrics

EMC Clariion

EMC Symmetrix

IBM DS Series

IBM SVC

HP EVA

NetApp Filers

Mobile

Core data

Core voice

Radio access

Services

Transactions

ICMP

Web sites

TCP-Connect

DNS/DHCP

SQL

SIP

LDAP

Scripts

Logs

Raw Syslog TCP/UDP

Windows EventLog

File Logs

Web Logs

EMS/NMS Logs

JMS

…

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APG 주요 특징

IP Networks

MPLS/VPN

Ethernet Backhaul

Broadband (Cable, DSL, Wimax)

WAN Accelerators

Load Balancers

Firewall/VPNs

Mobile/Wireless

Latency/Jitter/QoS

Traffic Flows

IP Telephony

Servers & Virtualization

Applications & Databases

Logs (syslog, …)

Transactions/E2E

Storage/SAN

Cloud Computing

Distributed Architecture

HA/Failover Configurations

Single-Code, Streamlined Solution

3rd-Party OSS Integration (NMS, EMS, OMC)

Secure, Multi-tenancy Web Portal

Runs on virtualized environments

Role-Based Access-Control

Administration Delegation

LDAP Authentication

IP Overlapping Support

Web-Service API

Real-time dashboards

Historical reports

Projected reports

Geographical Maps

Live Reports (up to the second)

Dynamic Grouping of resources

Graphical Report Builder

Graphical MIB Browser with template mask creation

Data Enrichment from external sources (i.e. CMDB)

Maintenance Periods

Multi-TimeZone Management

Support for SmartPhones

Preconfigured instrumentation with built-in analytics for major devices and technologies

Complex KPIs Calculation (graphical formula editor)

Library of predefined formulas and operators (baseline, 95th percentile, …)

Real-time SLA compliance analysis

Best-Practice Thresholds

Baseline Deviation Analysis

Correlate events & KPIs

Alerting Engine (Traps, Emails, Scripts)

SNMP v1, v2c, v3

Flow Receivers (Cisco Netflow, IPFIX, …)

SSH/WMI/PowerShell

SQL

JMS

JMX

XML/SOAP

Alcatel-Lucent 5620

Ascom TEMS

IBM Tivoli Netcool

EXFO BrixWorx

Cisco UCS Manager

VMware vSphere

EMC Ionix

Huawei iManager

Microsoft SCOM

VoIP CDRs and Metrics

다양한 모바일 네트워크 기술 수용

통신사 기준 아키텍처

망 서비스 품질 관리 KPI 모니터링 기능

분석 데이터 통합 구조


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APG 시스템 구조(고가용성)

L4 SWITCH

APG

DatastoreAPG

MySQL

APG

Collectors

APG Tomcat

APG

MySQL

APG

Datastore

APG Tomcat

Replication

Replication

APG

Collectors


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APG 도입 효과

• 신속한 망/시스템 모니터링 체계 구축Flexible & Scalable

– 유연성과 확장성

– 기존 OSS 어플리케이션 및 망관리 시스템갂의 데이터 연계

– 대용량 원시 데이터(이벤트 및 성능 정보) 처리 기능

– 3 tier 아키텍처, 분산형 및 고가용성 구조

• 통합 뷰 제공

– IP/MPLS, 통신사 Ethernet, Broadband, Mobile, Data Centers에 대한 크로스 뷰 제공

– 고객에 맞는 맞춤형 대시보드,보고서, KPI, alerting 기능

– 500개 이상의 기정의된 ICT 인프라 중심 보고서 템플릿

– 멀티 테넌시 웹 포털

• 높은 투자 효과(High ROI)

– 개방형 인터페이스를 통한 기존 시스템 활용을 통해 기투자분 보호

– Java 기반 (AMD,Intel 서버에서 구동)

– Single-tool, streamlined architecture, agentless


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5. 주요 고객


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Some Strategic APG Customers

Global Enterprises Service Providers Financial Services Healthcare, Retail & Energy

http://images.google.ca/imgres?imgurl=http://www.top500.org/hpclogos/dell_logo.jpg&imgrefurl=http://www.top500.org/main/contact.php&h=480&w=640&sz=33&tbnid=fv1cjoZAYMEJ:&tbnh=101&tbnw=135&hl=en&prev=/images?q=dell+logo&hl=en&lr=&start=1&sa=X&oi=images&ct=image&cd=0

http://www.msa.com/

http://images.google.ca/imgres?imgurl=http://media.corporate-ir.net/media_files/irol/88/88577/Images1/Hilton.jpg&imgrefurl=http://phx.corporate-ir.net/phoenix.zhtml?c=88577&p=irol-Transaction&h=673&w=978&sz=161&tbnid=wZNzLrau8NT3xM:&tbnh=103&tbnw=149&prev=/images?q=hilton+logo&start=1&sa=X&oi=images&ct=image&cd=1


Network Reporting and Forecasting: Hughes Study

Customer Profile Success Story

Industry: Broadband Services Business: 400,000 Subscribers, 1.5 millions systems shipped to customers over 100 countries Deployed Watch4net APG in 2007.

- Karl Fosburg Senior Director of Systems Integration and Principal Network Management Architect Hughes Network Systems

“Thanks to APG, Hughes predicts failures before they happen…”

Watch4net APG instrumentation and analytics has been adapted to understand Hughes specific-network devices.

Key Highlights

1.Monitors performance over 95,000 devices with APG

2.Instrumented monitoring for both standard devices and Hughes-specific devices

3.Provide operators and users with historical reports and real-time dashboards

4.Monitor in real-time thousand of metrics and alert on current and predicted degradations

Results:

Use the APG portal to provide customer-facing reports

Integrate with the existing NMS platform to reduce the polling and provision devices

“The APG Portal provides a very powerful tool for creating highly customized reports.”

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“We can’t imagine using Smarts without APG”


Ethernet Backhaul Monitoring: Spirit Telecom Study


Industry: IT and telecommunications services

Business: Carrier Ethernet

Location: Charleston SC, Greenville SC, Charlotte NC

Spirit Telecom provides data, voice/video and Internet communication services throughout US Southeast

Deployed Watch4net APG in 2010

Replacement of Infovista

“Spirit needed a solution that was faster, more reliable, more flexible and more pro-active. Your solution provided all of these and much more” - Wayne Bogan, CTO, Spirit Telecom

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• Spirit Telecom delivered dashboards tailored for each business unit: Engineering, Operations, NOC and Sales

– Key Highlights 1. Monitor a mixed network architecture: Alcatel-Lucent MPLS/VPN, Cisco Network Core.

Cisco, Adva, Adtran CPE

2. Enhanced Customer Portal: Ad-Hoc reporting and Automated report delivery

– Results:

Reduced Costs

– Streamlined architecture makes troubleshooting much simpler/faster

– 60% Reduction in cost per managed device

– Upgrades can be done in house, easily. Customizations are simple and fast to deploy

Reduced Complexity

– Implementing virtualization via VMware

– Reduced client requirements

– Went from 5 GUI tools to 1 streamlined, intuitive interface

– Faster solution

Increased Revenue

– More granular bandwidth utilization reports

– Premium Portal Offerings. Increased Billing to Customers


OSS Consolidation: SITA Study

Industry: IT and telecom services

Business: Deliver and manage business solutions to global air transport industry

Location: Around the world

SITA provides communication and outsourcing services for the air transport industry, by operating the world’s largest global network - over 660 customers, connecting 13,500 air transport sites around the world

Deployed Watch4net APG in 2009

Replacement of IBM Tivoli Proviso

“APG supports SITA’s strategic migration to more virtualized, cloud-based infrastructure.” - Ali Alaie, Director of IT / OSS BSS, SITA Headquarters

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• SITA standardizes on Watch4net APG for performance management across its global network

– Key Highlights 1. Monitor the global IPVPN network and latency

2. Monitor the data-centers, including physical, virtual, storage and VoIP infrastructure

3. Interface with SITA’s CMDB to enable dynamic business views per customer, service, and regions

4. Provides a secure service portal to SITA customers including airlines, airports and governments

– Results:

Simplifies the environment using a single module engine

Reduced manual operations on the platform

More technology covered and more reporting options for users

Lower maintenance cost by automatic report provisioning

Trusted portal for internal needs and customers

Increased business exposure to customers

Increased revenues by using APG as a source of revenues, for Gold & Premium customers

Scale to tens of thousands of devices

Technology

Watch4 net솔루션소개자료 20110914