29
Simply Smarter Communications Smarter Working Innovation & Best Practices 7/28/2013 1

Wainhouse UCC conference - Smarter Working presentation July 2013

Embed Size (px)

Citation preview

Simply Smarter Communications™

Smarter Working – Innovation & Best Practices

7/28/2013 1

CONFIDENTIAL • 2011 BRAND RELAUNCH • 7/28/2013 2

“Smarter Working” at Plantronics

For Many, Work is No Longer a Place You Go, but What You Do

Collaboration Must Be Easy

• Multi-phone environments

• Bring Your Own Device

• Bring Your Own Apps

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Lines Are Blurring Between Work and Personal Life

37/28/2013

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Elements of Smarter Working

Bricks

Collaborative Workspaces

Bytes

EnablingTechnologies &

Apps

Behavior

Great UX Drives Adoption &

Engagement

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Bricks

From this…

Bricks

CONFIDENTIAL • 2011 BRAND RELAUNCH •

To this…

CONFIDENTIAL • 2011 BRAND RELAUNCH •

The New Normal

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Bytes

Network

DesignApps BYOD Audio

Bytes

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Problems that limit UC Value & inhibit Adoption

7/28/2013 9

Unwieldy

Unaware

Untimely

Unreliable

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Apps used @Plantronics for Smarter Working

7/28/2013 10

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Instantly in meetings from smartphone

7/28/2013 11

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Datahug – Relationship connections revealed

CONFIDENTIAL • 2011 BRAND RELAUNCH •

iMeet is your virtual office solutionAllows you to meet with more customers, improves productivity and sets you apart from your competition.

Personalized Cube

Video

Date/Weather

Screen Share

File Share

Meeting Controls

See Everyone

Connect

Chat/Not

es

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Link with today’s business & social appsDeepen your professional bond by linking to your client’s social networks during your iMeeting.

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Audio Devices

4

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Audio Devices

4

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Audio Devices

4

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Audio Devices

4

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Application + User = Smarter UC

Behaviors

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Extending the edge of UC to the Human Being

7/28/2013 20

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Contextual Intelligence – state changes

7/28/2013 21

Proximity Wearing State

CallerID

DeviceLayer

PeopleLayer

Multi-deviceCall Control Telephony State

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Exposing User States to Applications

7/28/2013 22

SPOKES

CONFIDENTIAL • 2011 BRAND RELAUNCH •

iMeet lets everyone see when you’ve taken off your headset and are on mute.

CONFIDENTIAL • 2011 BRAND RELAUNCH •

iMeet lets everyone see when you’ve walked away.

CONFIDENTIAL • 2011 BRAND RELAUNCH •

iMeet knows when to whisper.

Amanda Smith has entered your room.

CONFIDENTIAL • 2011 BRAND RELAUNCH •

iMeet responds to touch.

Host clicks headset to start iMeet when a Guest joins.

CONFIDENTIAL • 2011 BRAND RELAUNCH •

iMeet knows when to transition.

From home to car to office. Auto-start

iMeet when you get to computer.

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Benefits of Smarter Working

7/28/2013 28

Smarter Working Policy:Flexibility Boosts Efficiency and Morale

Smarter Working empowers associates to ‘find their space’ from which to work.

Plantronics recognizes that flexibility in where you work is the future and that ‘work,’ in the traditional sense, has changed. It is no longer a place we go to, it is a thing we do.

We are therefore moving towards a state where people are able to define their own workspaces which will vary according to what they need to get done and how they feel most comfortable doing it (“Smarter Working”).

CONFIDENTIAL • 2011 BRAND RELAUNCH •

Environmentally friendly

Improves productivity

Increases employee morale

Hiring advantage

Smarter Working Works!