© 2014 VMware Inc. All rights reserved.

End User Computing Solutions for the Mobile Cloud

Flurin Giovanoli & David Kernahan Senior Systems Engineers VMware Switzerland

Agenda

Horizon Suite Overview

Horizon View (Presentation & Demo)

Pause

Horizon Mirage (Presentation)

Horizon Mirage (Demo)

Horizon Workspace 1.8 (Presentation & Demo)

FAQ

Empowering IT as a Service

Redefine Efficiency &

Agility Through the

Software-Defined Data

Center (SDDC)

Provide Choice Without

Sacrificing Security &

Control with Hybrid

Cloud Computing

Empower the Workforce

with Secure Mobility

Mobile Cloud

VMware vCloud Suite VMware Horizon Suite

Today’s End User Computing Reality

4

24/7 SLAs Zero downtime with five 9’s of

availability

Evolution of the Desktop 52% of employees carry more

than one device

Mobile Pressures 83% of the Fortune 100

support remote access

Usability Expectations Self-service, instant remediation

Application diversity 2010-non-Windows based apps

overtakes Windows apps

Data, Data and more Data 50X growth from 2012-2015

Software Defined Datacenter

These Challenges Require a Different Approach

5

Virtual Compute Virtual Storage Virtual Networking

Desktop Mobile

SELF-SERVICE

IDENTITY

APPS

DATA

POLICY

Private Public Hybrid

AUTOMATION

A successful Virtual Workspace…

Delivers Great User Experience

Reduces Costs

Reduces Complexity

Flexibly consumed as a service

Horizon Suite Technical Overview

Centralized image

management

Mobile

workspace

VMware Horizon Suite Powers Solutions

HORIZON SUITE The platform for workforce mobility

Horizon

View

Horizon

Mirage

Horizon

Workspace

Desktop and

application

virtualization

NEW

v5.3.1 NEW

v4.4

NEW

v1.8

VMware View

Composer

VMware ThinApp VMware View Clients

VMware

View Manager

Horizon Product Family Overview

Layered Windows image management

Centralize management, backup and recovery

Native physical computer performance

Single workspace for users to securely access corporate assets on any device

Centralized, policy-based management and for IT

Virtualize desktops and applications into the datacenter

Simplify management and reduce TCO

Secure, roaming access to virtual desktops

Horizon View

Horizon Mirage

Horizon Workspace

Horizon View: Manage & Execute Centrally

Manage centralized virtual desktops

Users remotely access from various devices

Security & Compliance

Anywhere Access

Business Agility

Mobile & BYOD Access

OPEX Savings

Highly efficient remote protocol

Deliver: Empower your

workforce with secure,

roaming access to your

same desktop across

devices

Broker: Manage and secure

virtual desktops from a single

admin console while

removing data off endpoints

Horizon View virtualizes desktops into a central service

Transform: Simplify

desktops and apps into

the datacenter with

virtualization

VMware View Architecture Overview

End User Freedom

PCoIP, View Client,

Local Mode

Optimization Controls

Continuity Services

Media Services

IT Control

View Manager

View Composer

View Persona Management

VMware ThinApp

vShield Endpoint

Cloud Infrastructure

vSphere Desktop

vCenter Desktop

Persona

Tablet Transfer Server

© 2014 VMware Inc. All rights reserved.

What’s new with VMware Horizon View 5.2 Q1 2013

Horizon View 5.2 and Related Updates

• Hardware Accelerated 3D Graphics

• Support for Cisco Jabber & Microsoft Lync 2013 with Rich Media Services

• Support for Windows 8 based desktops & clients

• Streamlined access to View Desktops from Horizon Workspace

• Easily connect to desktops from any device with HTML Access

• Enhanced Experience for Touch Based Mobile Devices – Unity Touch

What’s New with User Experience?

• Large Pool creation with elimination of 8 host limits, and multiple vLAN support

• View Administrator performance improvements with large numbers of desktops

• Accelerated provisioning, recompose and rebalance operations

• Support for VC Virtual Appliance based deployments

• Enhanced vCenter Operations for View Scale

• Enhanced Application Entitlement with Horizon Workspace

• Tech Preview of a new Integrated Service Console in the VC Web Client

What’s New with Ease of Management?

• Efficient Use of Storage Capacity w/Space Efficient Disks

What’s New with Total Cost of Ownership?

© 2014 VMware Inc. All rights reserved.

What’s new with VMware Horizon View 5.3

Q4 2013

Summary

• vDGA for high

performance 3D

• View Media Services

(MMR) for rich H264

video playback

• Real-Time Audio-Video

with Linux clients

• HTML Access delivers

work from anywhere

from modern browsers

including ChromeBook

users

• Support latest devices

with iOS7 & Windows

8.1

Superior Experience

• VSAN

• ThinApp

improvements

• Managing View

images with Mirage

Streamlined

Management and Cost

• Lower cost Windows

Server 2008 desktops

• Horizon View Direct

Connect for DaaS

providers

Support for New

Delivery Models

Superior Experience

Improved Shared 3D Graphics with Multiple VMs – vSGA

Now with support for select AMD/ATI graphics cards with latest vSphere

Overview

Latest vSphere adds AMD/ATI Graphics Cards

Supports select NVIDIA & AMD/ATI Graphics Cards

Enables shared access to physical 3D graphics cards

for high performance graphical workloads

Desktops see abstracted VMware SVGA device for

maximum virtual machine compatibility & portability

Share single 3D graphics card with multiple virtual

machines

Benefits

Enables truly high performance graphics

Cost effective with multiple VMs sharing single

3D graphics card

Full compatibility with vMotion, DRS for hosts

lacking physical 3D graphics cards

Deliver Workstation Class 3D Graphics with VDI – vDGA

Full workstation class user experience with dedicated NVIDIA graphics card

Overview

Enables dedicated access to physical GPU hardware

for 3D and high performance compute workloads.

Uses native nVidia drivers

CUDA and OpenCL compute APIs supported

Best for super high performance needs like design,

manufacturing, oil & gas

Benefits

Compliments vSGA cost/performance

True workstation replacement option

Full capabilities of physical NVIDIA GPUs

High performance compute GPU option

© 2014 VMware Inc. All rights reserved.

What’s New with ThinApp 5.0

Q4 2013

ThinApp Today: Dynamic Application Delivery

• Eliminate app & OS compatibility problems

• Deploy ‘known-good’ browsers and plugins

• Enable cross-platform usage for many apps

• Applications become ‘containers’ instead of installs with dependencies and configuration

Extend Windows Legacy Applications

• Agent-less architecture simplifies delivery

• Enabler for providing apps to 3rd-party or unmanaged endpoints

• Best out of box ‘App Compatibility’

Easiest Deployment & Management

• Efficient streaming mode for View desktops & RDSH based environments

• Deploy as MSI packages with existing infrastructure

• Read-only containers are user-proof

Lowest Application TCO

Confidential – Shown Under NDA Only

ThinApp 5.0 – Core Architecture Enhancement Enterprise Readiness and Improved Architecture

Overview

Support for 64-bit application architecture

Virtualizing at lower layers with NT.DLL

Improved supportability with documentation

Benefits

64-bit application support

Expanded application compatibility

Better sustaining architecture

Supported integration with AppSense Operating System

ThinApp Virtualization

64-bit support and Upgrading Considerations

Only Rebuild or Recapture if needed !

Relink is supported for mass upgrade of packages 4.X to 5.0

To preserve user settings keep application and sandbox name

For Applink functionality, base package must be 5.0

Supported packaging scenario‘s for virtualizing 64-bit applications

• Recommend 32:32:32 or 64:64:64 when possible

App Architecture Capture Platform Deployment Plattform Supported

32-bit 32-bit 32-bit Yes

32-bit 32-bit 64-bit Yes

32-bit 64-bit 32-bit No

32-bit 64-bit 64-bit Yes

64-bit 64-bit 64-bit Yes

© 2014 VMware Inc. All rights reserved.

VSAN

Q1 2014

VSAN for Horizon View Desktops

Reduce storage TCO with a “virtual SAN” on local storage

Overview

Tech Preview leverages new vSphere 2013 vSAN beta for Horizon View desktops

Uses local storage on ESXi hosts

Presents an abstracted data-store that spans multiple hosts for resiliency and removes single point of failure risks

Benefits

Reduce up front CAPEX costs of VDI

Easily scale up IOPs with compute vSAN

View 5.3.1

What are the key components of Virtual SAN?

Key Components

• Hybrid storage system which leverages

Aggregates local SSD’s as a cache and

local HDD’s to provide a clustered data

store for VM consumption

• Distributed object-based RAID architecture

provides no single point of failure

• Fully integrated with vCenter, HA, DRS,

vMotion

• Scale-Out Storage: 3-32 nodes

vSphere

VSAN

Hard disks Hard disks SSD SSD Hard disks

SSD

…

VSAN Aggregated Datastore

VSAN Hardware Requirements

SAS/SATA Controller (RAID

Controller must work in

“passthru” or “HBA” mode)

SAS/SATA SSD

SAS/SATA HDD

1Gb/10Gb NIC

Server on

vSphere HCL

At least 1

of each

• Not every node in a VSAN cluster needs to have local storage.

• Hosts with no local storage can still leverage distributed datastore.

Configure VSAN

• VSAN is configured in just a few clicks.

Setup

VSAN

Network

Enable

VSAN

on the Cluster

Select

Manual

or Automatic

• If VSAN is configured in Automatic mode, all local disks are claimed by

VSAN for the creation of the distributed vsanDatastore

• If VSAN is configured in Manual mode, the administrator must manually

select disks to add the the distributed vsanDatastore by creating Disk

Groups.

If Manual,

create

Disk Groups

Configure VSAN in less then 5 min.

© 2014 VMware Inc. All rights reserved.

vCenter Operations for View

Typical Problems w/View that Span the End-to-End Infrastructure

Clients

Network

vSphere

Storage

View

Clients

Network

vSphere

Storage

Clients

Network

vSphere

Session

Horizon View Demo

30min Pause

Horizon Mirage Video

Horizon Mirage

Manage a single image

Business as usual for users

Horizon Mirage: Manage Centrally, Execute Locally

Highly efficient de-duplication &

synchronization (even over WAN)

Automated Win7 Deploy.

Endpoint Backup & DR

PC Refresh $ Savings

Break/Fix $ Savings

Centralized Image Mgmt.

Centralized Image Management for Virtual & Physical

View

VDI Image

VDI

Off-Network BYOD Macs

Off-Network BYOD Win Laptops

BYOD

Local

execution

In VM

Central

execution

Efficient

Remote

Protocol

Thin/Zero-Clients

Networked Mobile Devices

Networked BYOD Laptops

Physical

Local

execution

Corp Owned Laptops

Power-User Workstations

CAPEX Sensitive Desktops

Efficient

WAN

Streaming &

Caching

Mirage

Centralized Image

Centralized Images

Mirage Server

Optimized Sync & Desktop Streaming

Core Image

Manage Centrally Execute Locally

Local Copies

Mirage Client

How It Works

Optimized Endpoint Delivery and Synchronization

Block-based bi-directional network de-dup over WAN

• > 90% de-dup on uploads

Storage de-dup and continuous snapshot based protection

• 24 snapshots by default, lightweight on client and server

Desktop streaming & caching over WAN

• Minimal set size < 10% of full image

Branch Reflector: Download once, serve locally in branch

• 50 endpoints one download = 50X reduction

Throttling based on interaction

• Keyboard/Mouse activity and network load measured

File and Directory recovery from snapshots

• Self-Service portal

• Windows Explorer

Horizon Mirage Architecture

Horizon Mirage acknowledges and works with these layers

User Data & Profile

Some Applications

Other Applications

Operating System

Drivers

End-User Controlled

IT Managed

Layers can be updated separately but are merged together at the endpoint

Logically layers each end user’s PC.

Does not actually shift contents around on PC.

Empowers IT to perform granular operations on some or all PC layers (without affecting other layers when not appropriate).

User-Installed apps are installed manually by end users and are synchronized and preserved for use during migrations or desktop recovery.

Mirage Images

Overview

Benefits

Reduce Windows image sprawl.

Reduce time needed to manage and

deploy Windows images, patches, and

updates.

Streamlined Windows Image Management One Base Layer for Windows and Core Apps across groups

Manage one single copy of Windows and

core apps for multiple groups.

Assign Base Layer to any kind of hardware

that meets Mirage’s Windows OS

requirements.

Overview

Benefits

Separate OS image management from

application management

Reduced number of desktop images

Associate application groups with lines of

business or user roles

Application Layering

Assign groups of applications to desktop collections

Define a discrete applications layer

independent of the base image

Add installed applications to a desktop or

collection of desktops

Overview

Benefits

Reduce user downtime due to driver

issues

Reduce IT time spent installing drivers

Driver Library Fix missing or broken drivers on an end-users PC automatically

IT imports drivers to Mirage server and

associates them with drive profiles

Mirage will detect missing or broken drivers

in device manager

PC downloads specified drivers from

Mirage server and Windows installs them

Mirage ignores all working drivers

Manage View Desktops with Mirage Image Management for Virtual Desktops

Overview Manage Persistent Desktop Pool (full clones) in

View using Mirage at scale – up to 2,000 VMs

Mirage Layers allow for user-installed applications

and data to be preserved after image updates

New upload policy allows minimal uploads to

reduce overhead of steady-state uploads

Benefits

Flexibility in managing user-specific and

departmental applications

Stateful – Images still persist across sessions

Mirage can now be used to manage both

physical and virtual endpoints at scale

Mirage Server

Base Layer

App Layer 1

App Layer 2

Desktop VM

Virtual Disk

(full clone)

user-installed

apps

User Profile

Horizon Mirage 4.4 What’s New - Technical

What's New

Mirage Edge gateway

Windows 8 & Windows 8.1 support for DR & Backup

High level Architecture

NAS volume(s)

Srv1

Srv2 Tier 2: Load

Balancer

Srv3

GW1

GW2 Tier 1: Load

Balancer

GW3

Internet DMZ Datacenter

Mirage Client

Mirage Gateways

Mirage Servers Domain

Controller

Horizon Mirage Demo

Horizon Workspace

Product Overview – Horizon Workspace Overview

Get access to a secure workspace

that contains the user’s files, apps,

and Windows desktops on any

device

END USERS

Provision, populate, manage

and secure the workspace

remotely across all users and

devices

IT ADMINS

Horizon Workspace – Frontend Architecture

Horizon Workspace 1.8 What’s New

Horizon Workspace 1.8 – ThinApp Integration Enhancements

THINAPP INTEGRATION

Expanded support of VMware

ThinApp virtualized Windows

applications

Horizon Workspace 1.8 supports

VMware ThinApp 5.0 packages

with 32 and 64-bit apps

HTTP based delivery to both non-domain and off-network domain endpoints

Windows DFS support for app distribution - applies to the backend filesystem that hosts the ThinApp repo

GAINS

Scalability

Flexible

Horizon Workspace - XenApp Integration

XenApp Integration

XenApp apps integrated into Horizon catalog

Access to entitled users and groups based on XenFarm

Enables a single point for XenApp apps Support for XenApp 5.0

NEW

Horizon Workspace 1.8: Support for JellyBean 4.2

JellyBean 4.2 Support in Guest & Host

Horizon Workspace 1.8 – Portal Customization and Custom Branding

Portal Customization

Horizon Workspace Demo

New VMware Acquisitions

VMware is 1st in DaaS

With Acquisition of Desktone in October 2013:

• 1st with a Service Provider grade multi-tenant DaaS offering

• 1st with a Cisco Validated Design for SP’s

• 1st purpose-built platform for multi-datacenter / multi-model (Desktops/Sessions/Apps) service delivery

• Identical user experience across Private, Public, Hybrid

• Launching at PEX2014 / Available now ! “Horizon DaaS Platform for Service Providers”

AirWatch

Desktop Laptop Tablet Phone Machine

Mission: Secure Virtual Workspace for Work at Speed of Life

End-User Computing Vision

PCs, Laptops

Thin Clients

Tablets,

Smartphones

Desktop

Management

and Delivery

Multi-Device

Workspace

(Mobile)

61

End-User Computing

... to Unified Solutions

Identity Social Data

Desktop Mobile

End-User Computing

62

AirWatch Solution Overview

What Blackberry Enterprise Server did for Blackberry devices, AirWatch does for today’s iOS, Android, Windows and other platforms

Framework: Security, Multi-tenancy, Scalability, Privacy, Access-Control, Self-Service, Telecom Expense

Enterprise Mobility Management Platform

Mobile Device

Management

Mobile Application

Management

Mobile Content

Management

Mobile Email

Management

63

About AirWatch

• Leaders in mobile security, mobile device, application

and content management across multiple platforms

• Strong leadership team, headquartered in Atlanta,

ex-Manhattan Associates execs, built with no outside capital

• Provides mobility solutions to 10,000+ global customers

• Leading Enterprise Mobile Management & Security provider

with 1,600+ employees, largest R&D team in category

Mission: Simplify Enterprise MobilityTM

10,000 customers

150 countries

16 languages

1,600 employees

64

VMware Events

• 03.06.2014, VMware Forum 2014, Zürich

• 24. – 28.08.2014, VMworld US 2014, San Francisco

• 14. – 16.10.2014, VMworld Europe 2014, Barcelona

Vielen Dank

fgiovanoli@vmware.com

dkernahan@vmware.com