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• Teamwork is NOT just about getting Teamwork is NOT just about getting the work done.the work done.
It’s about the It’s about the PEOPLE doing the PEOPLE doing the
work.work.
SequenceSequenceVirtual Team Concept?
Monitoring.
Monitoring Levels.
Virtual Monitoring Paradigm
Modes of Communication
Mechanism of Monitoring in Virtual Teams
Tools of Virtual Management (Email,ERP,CRM,Shared Databases,Clarify)
Case Studies
Hurdles
Virtual Team ConceptVirtual Team ConceptVirtual Team ConceptVirtual Team Concept
A virtual Team also known as a Geographically A virtual Team also known as a Geographically Dispersed Team (GTD) - is a Group of Individuals Dispersed Team (GTD) - is a Group of Individuals who work across times , space & organizational who work across times , space & organizational
boundaries with Links strengthen by webs of boundaries with Links strengthen by webs of Communication Technology.Communication Technology.
Source : Wikipedia.orgSource : Wikipedia.org
Connecting through TechnologyConnecting through TechnologyConnecting through TechnologyConnecting through Technology
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Benefits of Virtual Teams for OrganizationsBenefits of Virtual Teams for OrganizationsBenefits of Virtual Teams for OrganizationsBenefits of Virtual Teams for Organizations
• Greater flexibility Greater flexibility
• Saves time and costsSaves time and costs
• Increases communication and learning Increases communication and learning across organizationacross organization
• Encourages appreciation of diversityEncourages appreciation of diversity
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Traditional face-to-face meeting
environment with or without technology
Team members communicate
asynchronously using technology
Team members communicate
asynchronously using technology
Participants join scheduled
synchronous meetings with help
of technology
Modes of Working with GroupsModes of Working with Groups
Same TimeSame Time Different Time Different Time
Same Same PlacePlace
DifferentDifferent PlacePlace
Source: Boundaryless Facilitation
Monitoring LevelsMonitoring Levels
Level 1
Scope
Level 2
Team
Level 3
SOP
Level 4
Setting up Parameters
Level 5
Goals and Targets
ScopeSOPTeam
Defining ParametersGoals and Targets
Defining ParametersGoals and Targets
• VIRTUAL PARADIGM OF MONITORING
• STAKEHOLDERS • VIRTUAL TEAMS
Board of DirectorsVPs and BDsHuman Resource
Operations ManagersSupervisors & Team Leads
Operations ManagersSupervisors & Team Leads
• STAKEHOLDERS • VIRTUAL TEAMS
• Project Execution Team
Mechanisms of Monitoring in Virtual teams
Mechanisms of Monitoring in Virtual teams
Monitoring Visits at project Sites
Meetings with Project Partners and Stakeholders
Daily & Weekly Status Reports
Monthly Status Reports
Informal Meetings
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• Video ConferencingVideo Conferencing
• Audio ConferencingAudio Conferencing
• EmailsEmails
• Voice MailsVoice Mails
• Remote Desktop SharingRemote Desktop Sharing
• Shared DatabaseShared Database
• Face to FaceFace to Face
• FaxFax
Modes of Communication
Exploration of Monitoring ProcessesExploration of Monitoring ProcessesExploration of Monitoring ProcessesExploration of Monitoring Processes
• Sophisticated Dashboard SystemSophisticated Dashboard System
• Visits from the Head OfficeVisits from the Head Office
• Individual CalendarIndividual Calendar
• Task Performance MonitoringTask Performance Monitoring
• Replicated Team HierarchyReplicated Team Hierarchy
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Exploration of Monitoring Processes- cont Exploration of Monitoring Processes- cont ......
Exploration of Monitoring Processes- cont Exploration of Monitoring Processes- cont ......
• Risk ManagementRisk Management
• Win-Win Model (SNL Case Study)Win-Win Model (SNL Case Study)
• Major tasks assignment from HeadquarterMajor tasks assignment from Headquarter
• Status Meetings (LMKR)Status Meetings (LMKR)
• Agile System (LMKR)Agile System (LMKR)
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Percentage of work done through virtual Percentage of work done through virtual teamingteaming
Percentage of work done through virtual Percentage of work done through virtual teamingteaming
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Mechanism used to Monitor Work Performance in Mechanism used to Monitor Work Performance in Virtual TeamVirtual Team
Mechanism used to Monitor Work Performance in Mechanism used to Monitor Work Performance in Virtual TeamVirtual Team
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Remote Locations Increment in Virtual TeamRemote Locations Increment in Virtual TeamRemote Locations Increment in Virtual TeamRemote Locations Increment in Virtual Team
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Technological Dependancies in Virtual TeamTechnological Dependancies in Virtual TeamTechnological Dependancies in Virtual TeamTechnological Dependancies in Virtual Team
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Virtual Teamwork FormulaVirtual Teamwork FormulaVirtual Teamwork FormulaVirtual Teamwork Formula
• 30 percent technology30 percent technology
• AndAnd
• 70 percent people70 percent people
• ==
• 100 % success100 % success