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Free Yourself From Datacenter Restriction Webinar , Explore What's NEW in EOM !
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Unisys Enterprise Output Manager (EOM)
Free Yourself From Datacenter Restrictions - What‘s New in EOM?
November 13th, 2012
© 2012 Unisys Corporation. All rights reserved. 2
Agenda
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3
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Datacenter Restrictions – What‘s holding you back?
Enterprise Output Management Solution
Features
Customer Experiences
Roadmap
What‘s New? (new features and collateral)
LinkedIn – Participate in the evolution of EOM
1
7
© 2012 Unisys Corporation. All rights reserved. 3
Improving Communication – Internal and External
Enterprises depend on business-critical output from their systems
It is not always in the format that they want
Look of output is dated
Data is useful but not agile
Agile, Scalable, Economical
Agile Delivers information where it is needed, in a format that it can be used
Scalable EOM grows with your business (Printers, Servers, # of users)
Economical Automated print delivery saves on print administration costs
© 2012 Unisys Corporation. All rights reserved. 4
Pressure to “Go Green”
Companies are facing increased pressure to ―go green‖
Reduce carbon footprint – Corporate Social Responsibility Government
Reduce paper consumption – save $$$$ Management
Deliver communications electronically Customers
People, Planet, Profit
© 2012 Unisys Corporation. All rights reserved. 5
Heterogeneous Environments
What do acquisitions, consolidations, mergers, and migrations all have in
common…
…IT departments all struggle to effectively
manage the multi-vendor and multi-
platform environments
© 2012 Unisys Corporation. All rights reserved. 6
Multi-Vendor & Multi-Platform Environments
Multiple print solutions
Multiple print interfaces
Multiple points of control
Difficulty coordinating workloads
Difficulty managing priorities
Lower productivity
Increasing risk of missing SLAs
Dedicated staff
Dedicated resources
© 2012 Unisys Corporation. All rights reserved. 7
What is Enterprise Output Manager (EOM)?
Much More than Print Management
• Deliver output where you want, when you want, to whom
you want, in a usable format
• Transform output without changing the source application
• Manage document workflows via policy-based automation
• Manage print environment at a single point of control
© 2012 Unisys Corporation. All rights reserved. 8
Enterprise Output Manager – Application Modernization
Area of Strength Key Benefits
Application
Modernization
• Enable more personalized customer communications
• Change the Look and Feel of an output document without changing the
application
• Modernize documents and processes to maximize efficiency and productivity
• Data can be modernized with fonts, logos, calculations, and electronic forms
• Creation and transformation of electronic documents (PDF and XPS)
Data Center
Transformation
• Bridge multiple proprietary workflows, vendors, and applications
• Deliver communications in multiple formats over multiple channels through
automation
• Automation features balance workloads across devices and/or multiple sites
• Enable jobs to run wherever and whenever needed
Security
• Ensure e-mail message was not altered during transmission
• Encrypt file transfers to printers
• Set separate security permissions to manage roles
• Compress and encrypt files email attachments, backup files, and output
• Encrypted PDF generation
© 2012 Unisys Corporation. All rights reserved. 9
Application
Business Logic
Presentation
Logic
File
Output Management - Yesterday
© 2012 Unisys Corporation. All rights reserved. 10
Application
Business Logic
Output Management - Today
Presentation
Logic
File
Custom Web Archive
HTTP / FTP
© 2012 Unisys Corporation. All rights reserved. 11
Change Fonts
Perform Calculations
Insert Postal Bar Codes
Add Logos, Shapes, Lines, or Pictures
Generate QR Codes, and more
Show Data in Graph or Chart
Specify Data That is Not to be Printed
Merge Incoming Data With Electronic Forms
© 2012 Unisys Corporation. All rights reserved. 12
Unisys Uses EOM
Automation at Eagan Outsourcing Center
60+ Output Manager servers, worldwide
500+ Printers, worldwide
ClearPath MCP, ClearPath OS 2200, UNIX systems, IBM systems
500 – 5,500 e-mails per day
350 – 650 internet prints per day
900 – 1,300 files posted to the web per day
10,000+ files transferred between Unisys and external customers
per month across firewall
© 2012 Unisys Corporation. All rights reserved. 13
EOM Client Example
Fireside Distributors
Premier distributor of innovative heating products
Business Challenge:
Minimize costs
Automate time consuming processes
(invoicing and collections)
Improve communications
(customer service and supplier management)
© 2012 Unisys Corporation. All rights reserved. 14
EOM Client Example
Fireside Distributors
Premier distributor of innovative heating products
EOM Solution:
Productivity: 40 hours per week saved across the
organization through process automation—time
that can now be spent on higher-value work
Costs: Significant cost savings by reducing the
need for printed forms, stationery, postage, and
labor associated with preparing invoices for
distribution via U.S. Mail
Revenue: Faster cash collection by getting
invoices to dealers via email on a nightly basis
© 2012 Unisys Corporation. All rights reserved. 15
EOM Client Example
Cooperative Service Bureau
Services provider of 4,000+ business cooperatives
Business Challenge:
Improve member service
Reduce expenses
Streamline workflows by eliminating manual
reporting processes related to payroll deduction
services.
© 2012 Unisys Corporation. All rights reserved. 16
EOM Client Example
Cooperative Service Bureau
Services provider of 4,000+ business cooperatives
EOM Solution:
Eliminated the need to print, collate, and mail hardcopy
statements to nearly 900 co-operative members
Productivity: 24 - 36 hours per month saved
through process automation
Costs: Annual savings of RM140,000 Malaysia
ringgit ($47,000) mm
Service: Next business day availability for online
statements, compared to 6 to 8 days using printed
statements delivered by post
© 2012 Unisys Corporation. All rights reserved. 17
EOM Client Example
Hospital Healthcare Industry
• Patient Administrative System generates patient report from IBM iSeries
• Output Manager splits report into distinct reports for nurses & labs with bar codes (UEOMSplit)
• Generates patient wrist band with bar code
© 2012 Unisys Corporation. All rights reserved. 18
Customer Testimonials
“A flexible output management solution capable of operating across heterogeneous environments, Enterprise Output Manager enables NOGKK and TGKK to automate and centralize the formatting, printing, and distribution of claims forms, collection notices, and payments between subscribers and healthcare providers.”
“The product was an important part of the overall solution because it solved the
bank’s problem of merging data from different computing platforms into a single document.”
Texas State Bank
“Paper is the biggest problem in state government. We’re striving to become a
true paperless office and Unisys has been a great forerunner in helping us do
so. Unisys solutions have reduced our storage and personnel costs – a real
savings to the state.” The West Virginia State Auditor’s Office
Niederösterreichische Gebietskrankenkasse (NOGKK)
& Tiroler Gebietskrankenkasse (TGKK)
Strong Unisys Commitment
Unisys Commitment to EOM – Roadmap
© 2012 Unisys Corporation. All rights reserved. 20
Roadmap
EOM 8.1
2011 2012 2009 2010 2013 2014
EOM 8.0 EOL - Dec 31, 2012
EOM 8.1 EOL - Dec 31, 2012
EOM 8.0 EOM 9.0
EOM 8.1 EOM 9.1 – 28-FEB-2012
EOM 10.0
EOM 11.0
© 2012 Unisys Corporation. All rights reserved. 21
Release 7.x features
• NEW design of EOM – automated operations and remote administration handled through Windows service
• NEW Role-based security access
• NEW Management Windows enhancements
• NEW Alert Explorer
• NEW logging enhancements
• Threshold monitoring
• New packaging of Data Dependent Attribute (DDA) and Web Assistant
• Additional customization options
© 2012 Unisys Corporation. All rights reserved. 22
Release 8.0 Features
• Advanced XML handling and processing
• Receive data via HTTP, Send data/files via HTTP, FTP
• IPv6 Support
• Alternate SMTP server plus SMTP configuration interface improvements
• Support for USPS® Intelligent Mail ® Bar Code (added in 7.1.6 IC)
• Extended File Expiration Search to expire any file based on file create or modify time
• Added ‗Else If‘ and ‗Else‘ commands to complement DDA ‗If‘ command
• Multiple attachments of e-mail jobs
• Print-to-file operation can be configured to overwrite existing files
• New DateTime/DateTimeUtc keywords
• New security permission for modifying Security Roles
© 2012 Unisys Corporation. All rights reserved. 23
Release 8.1 Features
• Secure SMTP e-mail
• Receive e-mail using IMAP
• Process HTTP responses from Transfer Jobs
• Create Tagged Image File Format (TIFF) Output Files
• Allow File Group Hold Directory Configuration using Directory Alias
• Improve scheduling of Custom Jobs
© 2012 Unisys Corporation. All rights reserved. 24
Release 9.0 Features
• Data Dependent Attribute (DDA) Charting feature
• Secure file transfer
• Transfer jobs using LPR/LPD protocol
• Stage output files in a temporary folder
• Scale metafile to page size
• Extend usage of Directory Alias
• Directory Monitor enhancements
• Logging enhancements
• Expand the use of Print Attribute‘s Output file naming rule
• Copy File Properties and Export File/Job Management Window
© 2012 Unisys Corporation. All rights reserved. 25
Enterprise Output Manager 9.1
Updated bar code capability
• Aztec bar codes (type of QR Code)
• GS1 DataBar
64-bit compatibility
• Native 64-bit support improves the Output Manager performance in 64-bit OS.
• Going forward Microsoft will possibly move all its server and desktop OS platforms to 64-bit versions.
What’s New?
© 2012 Unisys Corporation. All rights reserved. 26
Business Benefits of QR Codes
Increasing use of QR codes in the enterprise
• In newsletters to download applications.
• Offer coupon to incentivize targets to scan QR code
• Drive attendance to events
• Mobile, paperless airline boarding passes
• HR – Way to creatively communicate with targets. Attract targets where
they work, eat, sleep, play.
• Networking – business cards
• Sales – Regional sales campaign can include the regional contact of a
sales guy in a QR code. This will lead to directed communications with
the appropriate sales guy.
QR codes should not be used online when a simple URL can be used
© 2012 Unisys Corporation. All rights reserved. 27
Enterprise Output Manager 10.0 – First Quarter 2013
PDF Generator • Create PDF documents natively within EOM
• Enterprise class support
• Reduce software licenses costs
• Create secure PDF documents in 128-bit encryption
Enhanced Web Assistant • Security enhancements
• User friendly Web Administrator and file finder pages
• Improved search – by date
Enhanced Security • File compression with 128 and 256-bit encryption
Enhanced Email • Set size limit of incoming emails
• EOM automatically notifies sender of exceptions
© 2012 Unisys Corporation. All rights reserved. 28
EOM 11.0 and Beyond: Proposed EOM Roadmap
2016 2014
DO YOU HAVE ANY NEW FEATURE SUGGESTIONS?
WOULD YOU LIKE TO PARTICIPATE IN FIELD TESTING?
SEND INQUIRIES AND SUGGESTIONS TO [email protected]
2015
© 2012 Unisys Corporation. All rights reserved. 29
EOM 90-day Evaluation Edition
© 2012 Unisys Corporation. All rights reserved. 30
New Documentation Available on Unisys.com
© 2012 Unisys Corporation. All rights reserved. 31
EOM is on YouTube!
© 2012 Unisys Corporation. All rights reserved. 32
EOM is on LinkedIn!
© 2012 Unisys Corporation. All rights reserved. 33
Thank You