Unified Payments Interface (UPI)

Push and Pull PaymentsVirtual Address

(‘Username@PSPName’)Transfer using Single

identifier like Aadhaar No

Banks – (Payment Service Provider) will provide App to customers of any bank

One App for all transaction needs

Single Click 2FA

Unified Payments Interface

Participants

PAYMENT SERVICE PROVIDER (PSP)

• PSPs will be banks who will provide Apps

BANKS

• Merchant or customer’s bank (account relationship)

• NPCI provides UPI interface.

Benefits to Banks

Simple

(Single click 2FA)

Universal App for transactions

Leverages existing Infrastructure

SecurePayments basis Single/Unique

Identifier

Tap C2B segment &

E-Com / M-Com

Benefits to Merchants

Seamless fund collection from customers - single

identifiers

No risk of storing customer’s virtual

address like in Cards

Tap customers not having credit/debit

cards

Suitable for e-Com & m-Com/

Resolves the COD collection problem

Single click 2FA facility to the customer -

seamless PullIn-App Payments (IAP)

Benefits to End Users

Privacy

Share only Virtual Address and no other sensitive information

Multiple Utility

Cash on delivery/bill split sharing/ merchant payments /

remittances

One Click 2 FA

Authorise transaction by entering only the PIN

(Biometric to Follow)

Work across various interfaces

Payment request generated on Web interface; authorized on

Mobile interface (App)

Payment through Aadhaar Number

Pay using the Aadhaar number

Availability & Security

Available 24*&*365. Customer does the transaction on his

personal device

Transaction Types

Financial Transactions

• Pay Request

• Collect Request

Non-Financial Transactions

• Mobile Banking Registration*

• Generate One Time Password ( OTP)

• Set / Change PIN

• Check Transaction Status

* For mobile numbers already registered with the bank for SMS alerts

Authentication

Authentication First Txn Authorised by Subsequent Txn Authorised by

1st FactorMobile Number

(OTP)Issuer Device Finger print PSP

2nd Factor PIN or Biometrics Issuer PIN or Biometrics Issuer

Single Click 2FA

Simple enabling Steps

Step 1• Download PSP App

and create Profile

Step 2• Add Bank Account/s

Step 3• Register for Mobile

banking, if not already registered / Generate PIN for Transactions

Use Cases

Use Case 1 :- Collect Taxi Fare – (Proximity PULL)

12

TAXI PSP APP

sam@ABCbank

Submit

1• Customers virtual address• A/C details of taxi driver

2• Identifies Customer’s PSP ABCbank and

routes to ABCbank

Payee ( Merchant’s) PSP

5• PSP validates the customer details.• Send the financial details to UPI for

debit to customer account.

Customer’s PSP

4• MPIN entered by

Customer9• Successful credit

8• Credit Request

PSP APP

MPIN

Submit

3• Sends notification for

payment10

Txn Confirmation

6Debit

Request

7• Successful

Debit basis MPIN

Customer’s Bank

Taxi Driver’s Bank

Taxi Driver PSP

11Response to Payee

UPI

Use Case 2 :- Remittance – (Remote PUSH)

13

PSP APP

Enter MPIN

Submit

1• Captures Receiver

Virtual address.• Sender enters Issuing

Bank MPIN and amount

2• Sender Customer’s A/C

details & MPIN• Beneficiary’s Virtual Add

3• Identifies Beneficiary’s Handle. Sends

to Beneficiary Customer PSP Beneficiary Customer’s

PSP4• Beneficiary PSP responds with

financial address of Beneficiary Customer

Sender Customer’s Bank

5• Sender Customer’s A/C

details & MPIN• Debit Request

6Successful Debit

response

7• Credit Request

9Transaction Confirmation

8Successful

Credit

Enter Beneficiary’s Details (V.A)

Validates the TXN using Device finger print – Device ID/App ID, Mobile Number

10Txn response

Sender PSP

Beneficiary Customer’s Bank

UPI

Use Cases

ITS YOURS…..

UPI