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Understanding the Service Offerings of Office 365 Michael Noel Partner, CCO

Understanding Office 365 Service Offerings - SPEVO2015

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Page 1: Understanding Office 365 Service Offerings - SPEVO2015

Understanding the Service

Offerings of Office 365

Michael Noel

Partner, CCO

Page 2: Understanding Office 365 Service Offerings - SPEVO2015

Michael Noel@MichaelTNoel

Author of 19 books including the best

selling SharePoint Unleashed series

Presented at over 200 events in over 70

countries around the world

Microsoft SharePoint MVP, first awarded

in 2007

Partner at Convergent Computing in the

San Francisco Bay Area (cco.com)

Page 3: Understanding Office 365 Service Offerings - SPEVO2015

What We’ll Discuss

Office 365 Overview

Office 365 Components

Exchange Online

SharePoint Online

Skype for Business

OneDrive for Business

Yammer

New Tools and Add-ons (Delve, Clutter, etc.)

Office 365 Licensing

Migration to Office 365

Page 4: Understanding Office 365 Service Offerings - SPEVO2015

Office 365 Service Offerings

When purchasing Office

365 licenses, you gain

access to the entire stack

of Microsoft’s online

offerings

Exchange Online for

Messaging

SharePoint Online for

collaboration and

document management

OneDrive for Business

Skype for Business

Page 5: Understanding Office 365 Service Offerings - SPEVO2015

Administration of Office 365

Administered

either through

web based

Admin

Console

Alternatively

can be

administered

using native

PowerShell

scripts

Page 6: Understanding Office 365 Service Offerings - SPEVO2015
Page 7: Understanding Office 365 Service Offerings - SPEVO2015

Overview of Features

50GB(+) Mailboxes for each user

Built-in archiving and records retention options

High Availability and Disaster Tolerance built-in

through the use of Database Availability Groups

Essentially, the same proven technology used by

Microsoft Exchange Server and used and

understood by millions of Outlook users for

messaging and calendaring but without the back-

end server administration overhead

Page 8: Understanding Office 365 Service Offerings - SPEVO2015

Site Mailboxes

Site Mailboxes

provide for a

centralized

location for all

communications

on a particular

project.

Integrated with

SharePoint

Online

Page 9: Understanding Office 365 Service Offerings - SPEVO2015
Page 10: Understanding Office 365 Service Offerings - SPEVO2015

Document and

Records Management

Primary use case scenario

for SharePoint Online

Provides for the ability to

save and store documents

Advanced functionality

including:

Document check-in/check-

out

Versioning

Multi-authoring

Page 11: Understanding Office 365 Service Offerings - SPEVO2015

Business Intelligence

Provides the

ability to

display

business

information in

graphical

format

Tools include

PowerPivot,

Excel Services,

and Power

View

Page 12: Understanding Office 365 Service Offerings - SPEVO2015

Enterprise Search

‘Findability’ is the

ability to be able to

quickly and easily

find relevant

information

FAST Search within

SharePoint

provides for the

following: Contextual Search

Personalized Results

Document Preview

Enterprise Search

Page 13: Understanding Office 365 Service Offerings - SPEVO2015

Plan Offerings

A la carte plans:

Plan 1: Basic SharePoint Functionality

Plan 2: Basic + Advanced Search, BCS, InfoPath Forms Services,

DLP, eDiscovery Hold and Export, Video Search, WCM, BI Center,

Excel Services, PowerView, Power Pivot

Office 365 Plans (More on this)

SharePoint Online is missing the following features that

SharePoint On-Premises provides:

Email-enabled lists/libraries, IRM with AD RMS, PowerPoint

Automation Services, Some WCM functionality, PerformancePoint

Services, SQL Server Reporting Services

Page 14: Understanding Office 365 Service Offerings - SPEVO2015
Page 15: Understanding Office 365 Service Offerings - SPEVO2015

Skype for Business

Very recently renamed tool, previously

known as Lync Online, which is currently

being transitioned out (as of 14 April, 2015)

The Cloud based version of Microsoft’s On-

Premises Tool for Instant Messaging, Video

Conferencing, etc.

Exchange 2000 Conferencing Server

Live Communications Server (LCS) 2003

Office Communications Server (OCS) 2007

Lync Server 2010/2013 – Lync Online

Skype for Business

Currently related to ‘traditional’ Skype in

name only, though integration is being

built-in

Page 16: Understanding Office 365 Service Offerings - SPEVO2015

FeaturesSkype for

Business On-

Premises

Skype for

Business

Plan 1

Skype for

Business

Plan 2

Rich Presence, IM (1:1 and multiparty), Microsoft Office interoperability

Public Cloud IM/P federation with Windows live

Skype Connectivity

Persistent Chat

Skype for Business to Skype for Business Calling (voice and HD video, 1:1)

Skill Search (requires SharePoint Server)

Desktop, Application, and Whiteboard Sharing

Multiparty (3+) Audio/Video/Content Sharing (Scheduled and Ad hoc)

Meeting Controls (Organizer, Lobby Experience, Join From)

Enhanced In-meeting Note Taking with OneNote Sharing

Skype for Business Audio Conferencing

Interoperability with 3rd Party Audio Conferencing Providers

Skype for Business Multi-party Video

Enterprise Voice Functionality (Incl.Malicious Call Trace, E911, Call Park)

Skype for Business Mobile Clients

Skype for Business Web App

Page 17: Understanding Office 365 Service Offerings - SPEVO2015
Page 18: Understanding Office 365 Service Offerings - SPEVO2015

Features

Purpose-built file sharing application

Upload and share large files with local and/or remote

users

Page 19: Understanding Office 365 Service Offerings - SPEVO2015

OneDrive for Business

Choose whether files

must be shared with

authenticated users

or whether they can

be shared with

unauthenticated users

Unlimited storage

space for Office 365

users *

10GB maximum file

upload size

Page 20: Understanding Office 365 Service Offerings - SPEVO2015
Page 21: Understanding Office 365 Service Offerings - SPEVO2015

Enterprise Social and Yammer

Enterprise Social

provides ‘Facebook

for the Enterprise’

capabilities

Microsoft acquired

‘Yammer’ to provide

for SaaS based

Enterprise Social

features

‘Free’ as part of Office

365 Enterprise or

Business Plans

Page 22: Understanding Office 365 Service Offerings - SPEVO2015

Added Features and Functionality

Page 23: Understanding Office 365 Service Offerings - SPEVO2015

Microsoft Delve

Page 24: Understanding Office 365 Service Offerings - SPEVO2015

Office Groups

Page 25: Understanding Office 365 Service Offerings - SPEVO2015

Office Video

Page 26: Understanding Office 365 Service Offerings - SPEVO2015

Microsoft “Clutter”

Page 27: Understanding Office 365 Service Offerings - SPEVO2015

Roadmap

Page 28: Understanding Office 365 Service Offerings - SPEVO2015

Licensing

Page 29: Understanding Office 365 Service Offerings - SPEVO2015

Licensing – Home Plans

($9.99/month) ($6.99/month) (free)

£7.99 / month £5.99 / month

Page 30: Understanding Office 365 Service Offerings - SPEVO2015

Licensing – Small Business (up to 300

users) Office 365

Business Essentials (£3.70/user/month)

Office 365

Business (£8.50/user/month)

Office 365

Business Premium(£9.40/user/month)

Page 31: Understanding Office 365 Service Offerings - SPEVO2015

Licensing – Enterprise/Govt/Edu PlansA la carte Plans Kiosk

Plans

Enterprise/Govt/Edu

Plans

Plan Office

Pro Plus

Exchange

Online –

Plan 1

Exchange

Online –

Plan 2

SharePoint

Online –

Plan 1

SharePoint

Online –

Plan 2

Skype for

Business –

Plan 1

Skype for

Business

– Plan 2

Yammer Enterprise

OneDrive

for

Business

(Personal

Plan)

K1 K2 E1 E2 E3 E4

Price/user/month £10.10 £2.60 £5.25 £2.60 £5.25 £1.30 £3.50 £1.90 £2-£6 £2.60 £5.25 £5.00 £9 £14.70 £16.10

Voicemail / Archiving

Office Web App (R/W)

Office Web App (Read)

Full Office Pro Plus

Suite

Advanced Search,

Access, Visio/Excel

Services

Collaboration in Sites

Voice / Telephony

Voicemail / Archiving

(50GB+,) DLP

Email / Calendaring

Application Sharing /

Multiparty / Advanced IM

IM / Presence

Enterprise Social

External File Sharing

Page 32: Understanding Office 365 Service Offerings - SPEVO2015

Migration

Page 33: Understanding Office 365 Service Offerings - SPEVO2015

Authentication Options

The ‘default’ option is to

use accounts within

Microsoft’s Azure Active

Directory service

Many organisations may

want to consider using

their own AD DS

accounts

This requires either an

AD FS infrastructure, third

party (i.e. Okta) or Azure

AD

Option 1: Use Azure AD Accounts

Option 2: Use internal AD DS Accounts

Page 34: Understanding Office 365 Service Offerings - SPEVO2015

Migration to Exchange Online

Performed by

Microsoft or

partner; standard

mailbox moves

similar to On-

Premises

migration

Requires DirSync

components

Use Microsoft’s

bandwidth

calculator to

determine

migration

timelines

Page 35: Understanding Office 365 Service Offerings - SPEVO2015

Migration to SharePoint Online or

OneDrive for Business One major

factor

influencing

SharePoint

Online

migrations is

how to get

content into

SharePoint

Online

Tools from 3rd

party vendors

can help here

Page 36: Understanding Office 365 Service Offerings - SPEVO2015

Migration to Skype for Business

Simple migration, requires only a few

PowerShell scripts to change users Lync

server location to the cloud

Administration done via the Office 365

Admin Console

Page 37: Understanding Office 365 Service Offerings - SPEVO2015

Thank you for attending!

Questions?

Michael Noel

@MichaelTNoel

linkedin.com/in/michaeltnoel