Ulwando Communication Solutions Profile

Ulwando Communication SolutionsAn Enterprise Communication Solutions Provider

ContentsPartner Profiles1

Solution Delivery & Customer Support3

VoIP Call Rates – Call Tariff Comparison4

Ulwando Value Proposition5

2

Company Profile2

Ulwando Investments (Pty) Ltd

Profile: Langa Nyati

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Formal Educational Training

BSc Electronic Engineering (University of KwaZulu-Natal)

ICT Industry Insights

Evolution to converged access technologies that support high speed datae.g. Advanced LTE Release 10, WiFi IEEE 802.11u, WiMAX IEEE 802.16e

Evolution of telecommunications core networks towards IP based andaccess agnostic technologies – fixed, mobile or a specific technology.

Evolution of mobile network operator solution offerings towards includingtraditional ASP, ISP and fixed telecommunications operator solutions.

Work Experience

Technical management in implementing new mobile radio accesstechnologies and features.

Network operations management incl. network rollout and maintenance. Sales operations management for a business unit with >R1 billion annual

sales revenue - incl direct and business partner corporate sales channels.

Business Leadership

Executive management experience in both network and sales operations while leading teams with a diverse set of professional skills.


Profile: Dr Fundile Nyati

4Ulwando Investments (Pty) Ltd

o Leading healthcare entrepreneur in South Africa, who is a founder & Chief Executive

of Proactive Health Solutions (Pty) Ltd:

A 14 year old leading employee health & wellness company in South Africa.

o Formal Educational Training:

Medical:

Masters Degree In Family Medicine (M.Fam. Med)

Bachelor of Medicine and Bachelor of Surgery (MBChB)

Business:

Advanced Management Programme (Manchester Business School)

Advanced Project Management (RAU or University of Johannesburg)

Corporate Governance (Institute of Directorship in South Africa)

o ICT Industry Insights:

Oversight responsibility in the implementation of cost effective ICT solutions for

PHS, an entrepreneurial business with a national footprint.

Regular SME client invitee to prestigious Telkom Business’ Annual Customer

Forums/ICT industry updates, since 2008.

o Business Networks:

Established business relations with key decision makers across corporate,

state owned enterprises, corporate & SMEs.

o Proven Business Skills:

Corporate Governance

Strategic and Operational business leadership

Business growth strategies

Business development skills





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Company Profile2


Who we are…

Registered in 2005, Ulwando is a communication solutions provider to public sector, stateowned and private sector enterprises. Its target market is focussed on medium sizedenterprises and corporates.

Its key strength lies with its expertise in identifying areas of improvement, proposingappropriate solutions, implementing and monitoring performance against clientrequirements. To achieve this we have formed key strategic partnerships with specialists,industry leading OEMs and telecommunications network operators.

Ulwando is a 100% black owned business with full management control. It is committedto contributing towards enabling the South African economy through its enterprisecommunication solutions while ensuring employment equity and skills development for itsstaff.


Capability Enterprise SolutionsVision & MissionBackground

Vision, Mission & ValuesVision:

South Africa’s enterprise communications solutions provider of choice

Mission:

To delight our customers and build long-term relationships with them through ourprovision of seamless, innovative and customised communication solutions.

Values:

Our business operational activities are underpinned by these values:

Customer orientation Continuous improvement Doing business with integrity



Delivery Capability


People:Internal Competency in communications business development & customer support servicesExternal Access to our partner human capital and specialist expertise

Infrastructure:InternalSeamless, simplified and client oriented business and operations processesExternal Solutions delivered through leading partner products and infrastructure capability

Technologies:Partner core communication network infrastructure enable service delivery throughSoftSwitch technology supporting the latest VoIP protocols (SIPv2.0), IP-PBX capabilities,Unified Communications and other solutions.


Partner Credibility


Gartner UC Magic Quadrant, July 2013

1. Vodacom Cloud-based UC Solution

Vodacom UC based on Cisco and Microsoft

Both evaluated as leaders in the UC space

2. Huawei Premise-based UC Solution

Evaluated as a challenger in the UC space

E-E solution includes premise-based IP-PBX

See Gartner UC MQ executive summary 9Ulwando Investments (Pty) Ltd

http://www.gartner.com/technology/reprints.do?id=1-1IOF7DN&ct=130820&st=sb












Solution Categories


Consulting Services Structured assessment to identify existing gaps and recommend solutions

IT/Telecom Solutions Solution implementation using IT/Telecom network infrastructure capabilities

Office Communication Solutions Unified Communications, Collaboration, Telepresence & Video Conferencing

Telecommunication Power Solutions Telecom class power solutions for instances with unreliable power grids.

Intelligent Video Surveillance Solutions Intelligent and networked video surveillance solutions

Enterprise WiFi Coverage Solutions Turnkey indoor and outdoor WLAN coverage solutions


Consulting Services

Infrastructure Business ConsultingVision & MissionBackground


Assessment (ISO 9001:2008) Infrastructure Audit IT Staff Complement Features and Functionality Product and Service Quality Supplier/Service Provider Contracts Maintenance and Support Contracts Disaster Recovery and Business Continuity Plans Information and System Security Controls

Recommendations (Plan) Improvement objectives measured against Key Performance Metrics:

Effectiveness (Quality) Staff Productivity (Output) Transaction Time (Process Efficiency) Staff Efficiency (People/Transaction/Time) Cost Effectiveness (Cost/Activity)

IT/Telecom Network Solutions

Infrastructure Network SolutionsVision & MissionBackground

Cloud Services

Internet Services

Networking

Access SolutionsDiginet ADSL Optic Fibre WiMAX

VSATMicrowave(P2P & PMP)

WiFi(Indoor & Outdoor)

3G/HSPA/LTE

MPLS VPN

Internet Bandwidth(Local & International)

Unified Communications

IT SecurityDomain Services

Enterprise App’s IP-CentrexStorage & Backup


Web & EmailHosting Services

Domain Hosting Server Hosting Application Hosting

IT Policies

Office Enabling Solutions

Infrastructure Office Communication Solutions Vision & MissionBackground

Instant Messaging

Presence

Unified Messaging

Corporate Directory

SD/HD IP Cameras Video ConferencingIP Phone PC Client Mobile Client Pad Client

Huawei eSpace UC solution integrates voice, data, video and workflow applications. It can be widely used in scenarios ranging from home offices to large enterprises 13

Telecom Class Power Solutions

Infrastructure Equipment Power SolutionsVision & MissionBackground

Huawei eSpace PowerCube1000 solutions utilize an advanced power conversion technology & intelligent management to maximize efficiency of energy utilization & reduce power expenses.

Intelligent Video Surveillance

Infrastructure Video Surveillance SolutionsVision & MissionBackground

Up to 100 camera models for different surveillance scenarios. Wired and wireless transmissionmodes. IVS platforms for up to 200,000 cameras. Carrier class storage using NVRs & SANs.

IP Cameras

Analog Camera + Encoder

dome camera

box camera

semi-dome camera

4/8/16-camera DVR1/4-camera DVS

SD IPC

Infrared box Wireless box WDR box

IR semi-dome Violation-proof semi-dome

IR high-speed dome

HD IPC

Wide Dynamic RangeHD box LTE box

HD semi-dome HD dome

Platforms

(128 cameras)(16 cameras) (32 cameras)(8 cameras)

Small Platform Medium Platform Large Platform

IVS

Solutions

Security surveillance

Commandcenter

Safe City

Urban road surveillance

Rail surveillance

Traffic Surveillance

Government Police

Emergency Command

Industrial park security

Airport, prison, and campus

Campus Security

Turnkey WLAN Solutions

Infrastructure WiFi Coverage SolutionsVision & MissionBackground

Turnkey Indoor/Outdoor WLAN solutions based on 2.4GHz & 5GHz bands. Network planning to eliminate co-channel interference & improve throughput. Interconnection with other vendors.

Data Centre

Internet

Unified Security Gateway

Edge Router

Enterprise Ethernet Switch

Access Switch

Indoor/Outdoor Access Points

(with Access Controller)





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Company Profile2


Telepresence

HD Video Conferencing

Unified Communications

Indoor and Outdoor WiFi

Intelligent Video Surveillance

Telecom Class Power Supply Solutions

ImplementationOEM SupplierAuthorized SA

DistributorReseller

Project Management

Outsourced:• Installation, and• Commissioning

Account Management

Outsourced:• On-site repairs• Routine maintenance• Spare parts management

Huawei Solution Delivery & Customer Support

Customer Support

Ulwando Communication Solutions


http://www.huawei.com/en/

http://www.mustek.co.za/

http://www.molapo.co.za/

Key Account Manager

Installation, Configuration & Provisioning

Solution Architecture

Bid Management

Project Management

Customize Solutions: • Enterprise Solutions• Technical Proposals

Generate, Advise & Approve:• Full Commercial Proposals• Final Pricing & Discounts

Manage & Execute:• Work Scheduling (Proj Plan)• Delivery against SoW & T

Manage & Execute:• In-house & Outsource• Per Technical Proposal

Vodacom Solution Delivery Vodacom Customer Support


Customer

24/7 Network Management Centre (NMC)

ConfigurationManagement

Service Provisioning

ServiceQueries

FaultManagement

Performance Management

Corporate Call Centre

AccountQueries

•Open/Close TT• Dispatching• TT escalation

• Payment &Billing issues

• Service outage• Additional services• New client inquiry

• New service• Re-activation• De-activation

• Client services• Based on SLA’s• OMC reports

• Configuration P&P• CR Approval/Reject• CR reference history

Vodacom Solution Delivery Vodacom Customer Support

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Key Account Manager

Customer


3

4


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Company Profile2


Solution Delivery & Customer Support

VoIP Call Rates – Call Tariff Comparison

Tariff Comparison

Best Network Call Rates

Description Time Vodacom IP Talk Telkom Neotel Vox TelecomTelkom Fixed Geographic Peak R0.25c R0.46 R0.30 R0.39

Geographic Off Peak R0.25c R0.23 R0.15 R0.29

Non-Geographic Peak R0.33c R0.46 R0.50 R0.39

Non-Geographic Off-Peak R0.33c R0.23 R0.29 R0.29

Neotel Fixed Geographic Peak R0.27c R0.58 R0.15 R0.39

Geographic Off Peak R0.27c R0.58 Free R0.29

Non-Geographic Peak R0.36c R0.67 R0.29 R0.39

Non-Geographic Off-Peak R0.36c R0.67 Free R0.29

Vodacom VoIP All Hours 0c

Other Peak R0.36c R0.58 R0.30 R0.39

Off Peak R0.36c R0.67 R0.15 R0.29

Vodacom Mobile Peak R0.57c R1.30 R0.95 R1.49

Off Peak R0.57c R1.05 R0.85 R0.95

MTN Mobile Peak R0.60c R1.30 R0.95 R1.49

Off Peak R0.60c R1.05 R0.85 R0.95

CellC Mobile Peak R0.63c R1.30 R1.20 R1.49

Off Peak R0.63c R1.05 R0.96 R0.95

8ta Mobile Peak R0.63c R1.30 R1.20 R1.49

Off Peak R0.63c R1.05 R0.96 R0.95






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Company Profile2


Why Ulwando?

Value Proposition

Integrated ICT Solutions

Elimination of duplicate IT/Telecom infrastructure for various ICT services

Innovation

ICT solutions based on leading edge technologies & methodologies

Migration

Migration towards cloud based ICT solutions in order to enjoy cost benefits

Cost Saving

Help customers realize cost savings in their total IT/Telecom expenditure!


Contact UsSales Contact:Langa NyatiManaging Director Mobile: +2784 439 2898Email: [email protected]

Physical Address:Block B, 1st FloorWhitby Manor Office Estate167 14th RoadMidrand.

Ulwando Investments (Pty) Ltd t/a Ulwando Communication SolutionsCompany Registration: 2005/016790/07


mailto:[email protected]

Technology

Ulwando Communication Solutions Profile