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Twitter Power Tips Tim O’Reilly: @timoreilly Sarah Milstein: @SarahM Authors of The Twitter Book O’Reilly Media, Inc. www.oreilly.com

Twitter Webcast Power Tips, Pt 1

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Tim O'Reilly and Sarah Milstein, Twitter experts and coauthors of the "The Twitter Book," show you how to use Twitter more effectively, whether you're on the site for personal socializing or to meet business goals. They explain why Twitter is emerging as an important channel, and they share key tips--along with compelling, real-life examples--from power users. These are Tim's slides from the first part of the presentation.

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Twitter Power Tips Tim O’Reilly: @timoreillySarah Milstein: @SarahM

Authors of The Twitter Book

O’Reilly Media, Inc.www.oreilly.com

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Hashtag for the Webcast:

#TwitterBook

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Why use Twitter?

• Find a community of people who care about the same things you do

• Get news and recommendations from that community

• Let them know what you’re doing and thinking

• Share ideas and links that matter to you

• Learn social media skills: what works, what doesn‘t

• Just to have fun

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Create More Value Than You Capture

•The secret of social media is that it's notabout you, your product, or your story. It'sabout how you can add value to thecommunities that happen to include you. Ifyou want to make a positive impact, forgetabout what you can get out of social media,and start thinking about what you cancontribute. Funnily enough, the more valueyou create for the community, the more valuethey will create for you.

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7

O’Reilly books are the expression of acommunity and its interests

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9

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my twitter input feed

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retweetradar

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nivi and the @timoreilly bump

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NyTimes twitter feed for contrast

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twitter search for @nytimes

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This is important!

• In social networks, you gain and bestowstatus through those you associate with

• A key function of a publishing brand is thebestowal of status by what you pay attentionto

• If you only pay attention to yourself, youaren’t as valuable to your community

– You don’t learn as much from your readers– You don’t bind them to you by amplifying

their voice

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My Twitter workflow

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Found something good in my tweetstream

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Expand the link, save work for thereader, use via not RT

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My “tweetqueue”

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Request for coverage from@monkchips

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Getting input from experts - don’tjust retweet mindlessly

QuickTime™ and a decompressor

are needed to see this picture.

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Jay Rosen’s Mindcasting meme

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http://www.digitalmediabuzz.com/2009/05/mindcasting/•Digital Media Buzz, Mindcasting: the New Blue Ocean

•The act of building an editorial presence in Twitter by filtering, processing andstructuring the flow of information that moves through the medium using one’s followlist, journalistic sensibilities and individual right to publish updates.

• * Account title to the discretion of the owner• * Follow list used as an editorial filter• * Three content layers: established, daily and one-off themes that interactdialectically• * Posts, done 15-20 times per day at different intervals• * Professionally written tone• * Direct interaction with audience/readership• * Liberal, sensible use of hyperlinks• * Fully articulated thoughts• * No retweets (instead use the via @GrammarGirl convention for crediting thesource, then reword the post to sharpen, comment or otherwise add personal value.— JR)

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A few moretips and tricks

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Why use Twitteras a business?• Interact with customers—they like it• Get real-time feedback• Provide customer service• Drive traffic and sales

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Search smarter

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Advanced search

http://search.twitter.com

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Advanced search

http://search.twitter.com/advanced

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Google it

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Google it

site:twitter.com/Username whatever

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Track trends

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Track trendshttp://whatthetrend.comhttp://twist.flaptor.com

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Repostimportant stuff

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But don’tspam people!

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Make surepeople see

your messages

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Trackclick-throughs

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Trackclick-throughs

http://bit.ly

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http://bit.ly/BootCamp

Twitter Boot CampJune 15, New York City

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http://bit.ly/TheTwitterBookhttp://bit.ly/BootCamp