The Top 10 IT Tips Every

Bob Dunning, PrincipalJustin Copie, Director of Business Development

SMB Should Know.

Tip #1: IT is an enabler,never the answer.

Tip #2: IT is best controlled bythe leader(s) of organizational strategy.

Tip #3: Avoid jumping to the solutionwithout understanding the problem.

Tip #4: Understand the balance of cost,quality, schedule.

Cost(low)

Quality(high)

Schedule(fast)

Pick 2

Tip #5: Never underestimate a systemimplementation. Chances are, you’ll fail.

Planning is the key An ERP project is NOT an IT project Keep the company culture in mind Staffing The best people

Product selection considerations: Degree of function fit Industry-specific vs. common solution Flexibility / Complexity / Usability Vendor stability / credibility TCO References

On Time &Budget, 10%

Time orBudget

Overruns,55%

Cancelled,35%

Tip #5: Never underestimate a systemimplementation. Chances are, you’ll fail.

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Tip #6: Implement a cloud-based emailplatform and save yourself a lot of headache.

Tip #7: Walk before you run. Don’tassume that if you build it, they will come.

Tip #8: Software is evolving into a service.

Tip #9: Mobile device use is expected byemployees and customers .

Tip #10: Prepare for a 2.5 year averageretention of IT staff.