© 2014 IBM Corporation

JMP301: Stepping into the Cloud, Evaluating Your Options Marshall Lamb, IBM Lisa Lucadamo Jarrett, IBM

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Which Cloud Model should your organization use?

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Considerations for your cloud journey

Regulatory Compliance

User Experience

Security

Support Costs

Skills required

Longevity

Vendor Contract

Hybrid needs

Multi-tenancy

Operations Costs

Customization

SaaS PaaS IaaS On Premise

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I need to connect to data/apps on premise (hybrid)

SaaS solutions typically have well-defined and constrained enterprise linkage points − LDAP replication/synchronization − Standards-based SSO (OAuth, SAML) − Public REST APIs for custom applications − UI extension points

PaaS solutions leave most hybrid linkage to the application − Very little in the way of supportive infrastructure

IaaS solutions employ private virtual networks to link the cloud to the enterprise − Requires corporate security trust in the cloud provider

Bottom line: SaaS is probably “good enough” for most hybrid

needs, and will help keep things simple, standard, and cost effective. Otherwise, you'll have to “roll your own” solution.

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I need to support customers who are not in my enterprise (multi-tenant solution) SaaS solutions can reach anyone, and some do not confine you to

operate within your organization − SmartCloud for Social Business

PaaS solutions standardize data and application middleware, abstracting it from the application's concern − Multiple tenant awareness is typically not inherent

IaaS solutions require you to build multi-tenant awareness yourself − Application awareness − Data model awareness

On-premise is like IaaS, in that you build it yourself, but you have to deal with Internet/Extranet access and the added security/protection that requires

Bottom line: Choose a SaaS solution that gives you the capability and

tenant/organizational reach you need, or else build your own in IaaS or on-premise.

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I have specific regulatory requirements

SaaS solutions will advertise their compliances and attestations, and own the task to maintain them − Simple way to stay compliance at a low subscription

price point PaaS and IaaS solutions are not going to bring industry

compliance for free, because of application and data specifics outside of their domain

On-premise solutions obviously give you ultimate flexibility to meet any compliance, whatever the cost

Bottom line: Pick a SaaS solution that meets your compliance needs, since the subscription costs will provide a lower price point than if you had to support both the application and compliance. Be wary of providers offering solutions meeting certain industry regulatory compliances at a similar price point of the general public offering.

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I don't have the skills or resources required to run the solution SaaS solutions were built for this usecase: offload secondary IT

needs to the “cloud”, freeing resources to concentrate on core business needs

PaaS provide incremental resource savings, eliminating the capital expenses of a data center, and much of the operational expenses associated with infrastructure and middleware − Leaves the requirements for owning and running the

applications IaaS, like PaaS, provides incremental resource savings, but you

have to own everything in the OS upwards

Bottom line: Decide where your core competencies are and pursue the cloud model that capitalizes on those competencies. But you have to be willing to give up control. − Cloud models, at a minimum, assume you want to

“commoditize” facilities and hardware − Everything else depends on what level of the application you

care to control

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I have requirements that are specific to my company

SaaS solutions are typically not built for variability, or at most provide some well-defined points of variability, to keep costs down and ease multi-tenancy

PaaS limits choices of implementation to what middleware is offered in the solution

IaaS provides the greatest amount of flexibility around custom solution assembly, since that typically needs to start with your choice of middleware

Bottom line: You can't beat IaaS, or an on-premise solution, for ultimate customization capability, but you should ask yourself: “Is SaaS good enough, especially given the price point? Do I really need all that custom stuff?”

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Deep Dive Example: Evaluating Cloud Readiness for Social SaaS

Security & Regulatory Application Use Strategy &

Environment ROI / TCO

Talk to us if you'd like to do this for your company at no charge

Datacenters Internet link speeds Staffing Mobile needs

Custom needs for anti-spam, content filtering

Specific regulatory req'ts (e.g. HIPAA)

Government or industry requirements

Employee # and projected growth

Software costs (license & renewals etc)

Hardware costs and maintenance staff costs

Current applications in use

# users and plans for growth

Customizations Integration

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Sika A globally active specialty chemicals company headquartered in Switzerland leverages the IBM SmartCloud to create an integrated global collaboration solution

Workplace of the Future

Improves collaboration and sharing Drives IT efficiencies

“Initiated by our market intelligence department we started a social business adoption pilot with 200 employees that quickly expanded to some 3000 users. This pilot generated high user satisfaction and clearly showed us the value of social business for Sika," - Andreas Kissling, Head Sika Group IT

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SafeGuard World International Leading provider of global managed payroll chooses integrated IBM and Trilog Group cloud collaboration solution

Increasing project transparency and responsiveness Saving time and money Chose the integrated IBM SmartCloud Engage and Business Partner Trilog Group's ProjExec Live cloud collaboration and social project management solution to increase transparency on global projects and to increase client, employee and management confidence in the PMO process. “The combined IBM and Trilog ProjExec solution is a strong factor in decreasing Safeguard’s time to revenue through a 20 percent reduction in implementation time”

Knowledge Sharing and Ideation

“Team members are happier and more productive now. They don’t have to wait for their project

manager to tell them their tasks. And we don’t spend a lot of time chasing people around trying to find out what already happened but can proactively

focus on leading indicators. And the combined SmartCloud/ProjExec solution is a strong factor in

decreasing Safeguard’s “time to revenue” through a 20% reduction in implementation time in 2013.”

Cynthia Foster, Vice President, Organizational Excellence

SafeGuard World International

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How do I get started?

SaaS − Try it yourself – no charge 60 day trial of SmartCloud − Come talk to us about a no charge Cloud Readiness Assessment

PaaS

− Try Bluemix at no charge − Try Cloud Foundry (Open Source Paas)

IaaS − Self Service IaaS – Try Softlayer at no charge − Fully Managed IaaS – SmartCloud Enterprise + - Click to learn more

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