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A look at how to develop campaign and engagement programs using social networks.
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These Boots are Made for Organizing, not just Facebooking #11NTCboots
Ted FickesShayna EnglinApollo Gonzales
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5 QUESTIONSto organize us
online organizers
And maybe even some of you that aren’t organizers.
To change policy by mobilizing lots of individuals’ political power… right?
1. What are we doing all of thisfacebooking / tweeting
/foursquaring / emailingfor?
So What’s the Problem?
SIGNAL NOISE
NOISE to advocacy targets
NOISE to would-be advocates
Are we building lists or power?
2. Are we building lists or movements?
Yes… we mean meatspace.
3. What if we thought about social networks and not just
social media?
We’d need to plug into engagement models…and have engagement opportunities.
4. What if we were leaders in the nonprofit tech space/in our organizations to connect tech to
meatspace?
Inte
nsity
of E
ngag
emen
t
Number of People
Building Program : Inside Job
GOOD: Evidence 5% Facebook connections will take an additional action needed for the campaign and this will move them up the engagement ladder.
BAD: Lots of people are there and we want more of them.
Why do it? People inside the organization need good reasons for it to work.
Hopes: we will engage the publicRationalizations: it is where the people areStrategy: we will learn something
We’d need to plug into engagement models…and have engagement opportunities.
5. What kinds of things should we be doing? What should we
be advocating for?
Engagement Models : Needs/similarities
Organizing leadership – what are the opportunities for leadership
Engagement pathways – where do people plug in and move up
Networks/Nodes – distribute leadership
Common Narrative
Building Program : Inside Job
Grounded in campaign planning and implementation.
Ability to distribute social media and campaign skills and support.
Data and number crunching.
Support from leaders and front-line program staff to help interact and respond in timely and accurate way.
The people
Building Program : Engagement model
Identify how people fit into the model and work towards it in three or six month increments.
If captains in field – identify how many, who they might be, what they need to do.
Someone inside that is ultimately responsible for helping and resourcing leaders.
You need one – what is it for your organization and needs
Building Program : Tools/Tactics
Offline events/meetups that build engagement over time.
What to track and report on weekly? Identify three things and report on that to team or all staff.
Data collection and analysis. Be ruthless in measuring and learning.
Engagement Models : Options/Alternatives
Lay social networks over (or under) engagement models
Engage and connect
Drive interest and participation
Respond and interact – Make it personal
Ask questions
Most interested and engaged will rise up
Surveys and list building to gather information and participation
Offline events
Lay social networks over (or under) engagement models
Data and metrics
Be deliberate – tie together network profiles, email and other data.
Identify other activities and interests of user.
Frequent commenters, likers, retweeters.
Track, reward and promote.
Every action should have a metric. What is the qualitative result you seek to make happen.