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These Boots are Made for Organizing, not just Facebooking #11NTCboots Ted Fickes Shayna Englin Apollo Gonzales

These Boots are Made for Organizing, Not Just Facebooking

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A look at how to develop campaign and engagement programs using social networks.

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Page 1: These Boots are Made for Organizing, Not Just Facebooking

These Boots are Made for Organizing, not just Facebooking #11NTCboots

Ted FickesShayna EnglinApollo Gonzales

Page 2: These Boots are Made for Organizing, Not Just Facebooking

Session EvaluationEach entry via text or web is a chance to win

great NTEN prizes throughout the day!

Session Evaluations Powered By:

TEXTText #11NTCboots to

69866.

ONLINEUse #11NTCboots at

http://nten.org/ntc/eval

Page 3: These Boots are Made for Organizing, Not Just Facebooking

5 QUESTIONSto organize us

online organizers

And maybe even some of you that aren’t organizers.

Page 4: These Boots are Made for Organizing, Not Just Facebooking

To change policy by mobilizing lots of individuals’ political power… right?

1. What are we doing all of thisfacebooking / tweeting

/foursquaring / emailingfor?

Page 5: These Boots are Made for Organizing, Not Just Facebooking

So What’s the Problem?

SIGNAL NOISE

Page 6: These Boots are Made for Organizing, Not Just Facebooking

NOISE to advocacy targets

Page 7: These Boots are Made for Organizing, Not Just Facebooking

NOISE to would-be advocates

Page 8: These Boots are Made for Organizing, Not Just Facebooking

Are we building lists or power?

2. Are we building lists or movements?

Page 9: These Boots are Made for Organizing, Not Just Facebooking

Yes… we mean meatspace.

3. What if we thought about social networks and not just

social media?

Page 10: These Boots are Made for Organizing, Not Just Facebooking
Page 11: These Boots are Made for Organizing, Not Just Facebooking

We’d need to plug into engagement models…and have engagement opportunities.

4. What if we were leaders in the nonprofit tech space/in our organizations to connect tech to

meatspace?

Page 12: These Boots are Made for Organizing, Not Just Facebooking

Inte

nsity

of E

ngag

emen

t

Number of People

Page 13: These Boots are Made for Organizing, Not Just Facebooking

Building Program : Inside Job

GOOD: Evidence 5% Facebook connections will take an additional action needed for the campaign and this will move them up the engagement ladder.

BAD: Lots of people are there and we want more of them.

Why do it? People inside the organization need good reasons for it to work.

Hopes: we will engage the publicRationalizations: it is where the people areStrategy: we will learn something

Page 14: These Boots are Made for Organizing, Not Just Facebooking

We’d need to plug into engagement models…and have engagement opportunities.

5. What kinds of things should we be doing? What should we

be advocating for?

Page 15: These Boots are Made for Organizing, Not Just Facebooking

Engagement Models : Needs/similarities

Organizing leadership – what are the opportunities for leadership

Engagement pathways – where do people plug in and move up

Networks/Nodes – distribute leadership

Common Narrative

Page 16: These Boots are Made for Organizing, Not Just Facebooking

Building Program : Inside Job

Grounded in campaign planning and implementation.

Ability to distribute social media and campaign skills and support.

Data and number crunching.

Support from leaders and front-line program staff to help interact and respond in timely and accurate way.

The people

Page 17: These Boots are Made for Organizing, Not Just Facebooking

Building Program : Engagement model

Identify how people fit into the model and work towards it in three or six month increments.

If captains in field – identify how many, who they might be, what they need to do.

Someone inside that is ultimately responsible for helping and resourcing leaders.

You need one – what is it for your organization and needs

Page 18: These Boots are Made for Organizing, Not Just Facebooking

Building Program : Tools/Tactics

Offline events/meetups that build engagement over time.

What to track and report on weekly? Identify three things and report on that to team or all staff.

Data collection and analysis. Be ruthless in measuring and learning.

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Engagement Models : Options/Alternatives

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Lay social networks over (or under) engagement models

Engage and connect

Drive interest and participation

Respond and interact – Make it personal

Ask questions

Most interested and engaged will rise up

Surveys and list building to gather information and participation

Offline events

Page 21: These Boots are Made for Organizing, Not Just Facebooking

Lay social networks over (or under) engagement models

Data and metrics

Be deliberate – tie together network profiles, email and other data.

Identify other activities and interests of user.

Frequent commenters, likers, retweeters.

Track, reward and promote.

Every action should have a metric. What is the qualitative result you seek to make happen.