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www.neosurance.com | [email protected] Neosurance
February 2017
Neosurance.
The first AI agent built-in,
all you need to fill the insurance
protection gap.
We enable you to engage your digital customers,
delivering the best insurance experience
where and when it matters most.
Neosurance www.neosurance.eu | [email protected]
Neosurance
• The right insurance where and when you need it, on your
smartphone
• Personalised, close to people, closing the protection gap
• Mastering customer context, behaviours and emotions for a
memorable insurance digital experience
Riding the 4th Industrial revolution
“There are going to be seven billion smartphones
in everybody’s hands in the next five years. Now,
everybody is a digital customer, so doing things
digitally is no longer a niche. Doing things digitally
is how the entire world communicates.”
- Angela Ahrendts, Head of Retail Apple
Neosurance
How to turn the growing protection gap into an immense opportunity?
• A new engagement with a $5 Trillion
Addressable Market, rapidly losing Silent
Generation, Baby Boomers and Generation
X, shifting to Generation Y and Millennials
mobile purchase habits (75% by 2025)
• Additional $3.5 Trillion protection gap
blue ocean opportunity
Source: Swiss Re
• Online insurers exist since many years, though with
marginal success, and mainly on compulsory products
• Traditional agents clearly missing touch points on their
customers needs
• “Goldfish memory”, decreasing attention span and rational
purchasing
Neosurance
Neosurance, the customer-centric mobile insurance
platform that delivers the right insurance coverage at
the right moment to:
• Protect the customer
Where and when it matters most
• Add value to the insurer
With a plug-and-play platform for contextual based
insurance through smartphone notifications
• Disrupt the insurance sales model
Enabling the AI Agent, an entire new paradigm in
addressing the customers’ protection needs
Our solution: the emotional impulse sale, at your fingertips
Would you like to protect your luggage?
Neosurance
Customer perspective
• “It’s already there”
When I need protection.
• “They notify me about my
protection needs”
Personalized, Relevant,
Effective.
• “I buy it”
Conveniently, on my
smartphone.
Win win perspectives for the customer and the insurer
Insurer Perspective
• Untapped business
opportunity
Close to my customers, closing
the protection gap.
• Consistent profitability
Moral hazard avoidance.
• A digital insurance
salesforce
Artificial Intelligence-powered
virtual insurance, to tame the
Generation Y and Millennial
shift.
Customer
insight
Personalized
protection
Nudging
Neosurance
Our plug-and-play partner-friendly module sells
insurances through a combined push-based
cognitive model and mobile SDK:
• To leverage existing communities’ digital
customer journey
• To leverage insurers’ customer base
Our model is focused on leveraging
Demand aggregators
Insurance and
reinsurance partner
Communities
(demand aggregators)
Neosurance
Neosurance
First version of SDK completed
Neosurance’s AI
sends the push
notification based
on the context
Purchase process signed-off by the compliance of a
primary international insurer
Neosurance
Customer Context Content PoS Loyalty
& Game Reward Smartbot Wearable
VIEWS
APIs
APIs
Event Stream Bus
Context Engine Customer Insight Engine DCX KPI Engine
Neosperience Cloud SDK
Systems
of Record
Custom
Integrations
Wellness & Health
Data Integration
Billing, Payment,
& Subscription
Management
XObject XSearch XLink XSchema XApplication XIdentity
Cu
sto
mer
En
gag
em
en
t B
uil
der
En
terp
rise C
lou
d S
erv
ices
Search &
Retargeting
Community
& Insurer
App
Responsive
Web
Social
Networks
Point
of Sales
Virtual
Assistant
Customer Context Content Sensors
& Recording
Technical Architecture
Neosurance
Communities:
• Tour operator (400k users)
• Soccer in Singapore (11k users)
• Major Italian Airport (>40 mio
passengers)
• Major European Retailer (>3000 point of
sales)
• Italian e-commerce company, providing
C2C and B2C sales (>2mio users)
• Female Fertility, Pregnancy and
Maternity (50k users)
• Personalized Diet (60k users)
Engine Growth Pipeline
Generating revenues Contracts signed,
integration undergoing Under discussion
Leading Italian Bancassurer
Tier 1 Global
Insurer
2.000 models
20.000 car owners
Tier 2 Global
Insurer
&
Tier 1
Reinsurer
Insurer’s customer base:
• Tier 1 Global Insurer (focus China,
integration with WeChat)
• Tier 1 international Broker (focus
Employee Benefits)
• Leading Italian Motor Insurer
14.000 runners
+
+
Neosurance
Neosurance is proving to be the best-in-class player
• Winner of the Insurance IoT Europe Newcomer Award
(Jun 2016)
• Selected by AXA Insurance Lab to join the VIVA
Technology Startup Connect/Paris (Jul 2016)
• Winner of the Aviva Digital On Award (Sep 2016)
• Winner of Medici TOP 21 Insurtech Award (Nov 2016)
Awards Funding
• Winner of EU's Horizon 2020’s SME Instrument
“Phase 1“, Euro 50,000 (Jan 2017)
• Pre-seed of Euro 180,000 (Feb 2017)
Neosurance
A growing, diverse, multinational Team
Shareholders
Operative
Team
• Diego Caputo
Product and Business Development
• Alex Karpov
iOS Architect and Software Engineer
• Narciso Podda
Analyst and business development (Asia)
• Simone Valenti
Android Architect and Software
Engineer
• Celia Clinciu
Marketing and PR
• Matteo Carbone
Strategic Advisor Insurtech Thought Leader, Founder and Director
of the Connected Insurance Observatory, 11+
years of experience in Bain Financial Service
Practice
• Luciano Pezzotta
Strategic Advisor Strategy and innovation expert, 15+ years of
consulting experience across Europe and Asia-
Pacific, Blue Ocean Strategy Lead Consultant for
Asia-Pacific
• Pietro Menghi
CEO International insurance and reinsurance senior executive, 20+
years leading roles with risk carriers and intermediaries, including
Willis and Swiss Re
• Andrea Silvello
Co-founder and CFO Entrepreneur, 15+ years of experience in strategy consulting,
including Bain & Company and BCG
• Dario Melpignano
Co-founder and CTO Serial entrepreneur with 2 among the most relevant successful
exits in Europe