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The UCC ecosystem with Lync at the heart Nathan Winters – UC TSP Brett Johnson – BPOS TSP

The ucc ecosystem with lync at the heart

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Page 1: The ucc ecosystem with lync at the heart

The UCC ecosystem with Lync at the heart

Nathan Winters – UC TSPBrett Johnson – BPOS TSP

Page 2: The ucc ecosystem with lync at the heart

ISVs

A New Partner Ecosystem for CommunicationsGlobal & National SIsDevices/Infrastructure

Page 3: The ucc ecosystem with lync at the heart

Agenda

• Cloud−Lync online

• Client−Cool Tools−Mac

• Collaboration & Workflow−SharePoint/Dynamics CRM−Room systems−Broadcasts

Page 4: The ucc ecosystem with lync at the heart

Cloud

• Lync Online: (15mins) Brett• Office 365 • Lync Online - explain feature set• Demo it:

− Create user in AD− Replicate to Cloud− IM enable− Install Lync (Service Connector)

• Send IM/P - Voice \ Video

Page 5: The ucc ecosystem with lync at the heart

Microsoft Office 365 SuiteBRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND

COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR

BUSINESSES OF ALL SIZES. 

Page 6: The ucc ecosystem with lync at the heart

Lync Online – Key Features & Benefits

• Connect with others through Lync contact photos, activity feed and interactive contact card in Office

• Move easily from instant messaging into ad-hoc online meetings, including audio, video and screen sharing

• Conduct online presentations including audio, video, screen sharing and a virtual whiteboard

• Invite external contacts to easily join online meetings via a PC or web based client

• Connect with customers and partners through IM, audio and video federation

Page 7: The ucc ecosystem with lync at the heart

Microsoft Lync Online – Capability Overview

Conferencing Voice (Dial Tone)Enterprise IM PBX Replace

Late CY2011 N/A√

√ √ √

Page 8: The ucc ecosystem with lync at the heart

Office 365 – Primary Selling Motion

CUSTOMER PROFILE

••

••

• On premises PSTN audio conferencing

• Enterprise Voice (w/ PBX replace)

LYNCCAPABILITI

ES

OFFER Office 365Office 365+ Lync

Server(full UC Capabilities)

•••

• Lync Server (on-premises)••

DEPLOYMENT MODEL

Only available with Lync Server (on-premises)

Page 9: The ucc ecosystem with lync at the heart

Lync Server IM/Presence & UM

Federation or split domain

IM/PresenceIM/Presence& UM

IM/P

rese

nce

OnlineOn-prem

Exchange/SharePoint

Lync Online

Exchange/SharePoint

Online

On-Premise and Cloud Co-existence

Exchange Rich Co-Existence

Page 10: The ucc ecosystem with lync at the heart

Authentication Options for Office 365

Microsoft Online IDs

• Manages password policy in Office 365 (Cloud) and on-premise

• Password reset for on-prem & MS Online IDs

• No 2 Factor Auth integration

Federated IDs

• Manages password policy on-premise only

• Password reset for on-premise IDs only

• 2 Factor Auth integration options

• True Single Sign-On

• 10 | Microsoft Confidential

Page 11: The ucc ecosystem with lync at the heart

Customer premises

Identity Architecture: Identity Options

1. Microsoft Online IDs

AD

MS Online Directory

Sync

Identity platform

Provisioning

platformLync™Online

SharePoint®

Online

Exchange Online

Federation

Gateway

Active Directory

Federation Server 2.0

Trust

IdP Directory

Store

Admin Portal

Authentication platform Id

P

Microsoft Online Services

2. Microsoft Online IDs + DirSync3. Federated IDs + DirSync

11 | Microsoft Confidential

Page 12: The ucc ecosystem with lync at the heart

DEMO

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Client

• Lync Cool Tools (15 mins) Nathan

• Translation• Custom Presence• Bots• Dr. Whom• Apple Mac experience:

Communicator 2011

Page 14: The ucc ecosystem with lync at the heart

Lync 2010 PlatformKey themes

• Integrate Lync 2010 Experiences• Add UC to your LoB Apps, like UC in Office

• Contextual Conversations• Pass context of Application from Sender to

Recipient• Extend Lync 2010 Capabilities

• Add custom Applications as extensions to Lync 2010

• Custom Client UI• Build fully custom UI for standalone applications

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Page 15: The ucc ecosystem with lync at the heart

Program launch link receiver can click to launch same application as sender

Simple Link is a URL within the trusted sites of the Enterprise

Enrich Conversations with ContextWith Lync 2010 platform

Pass real data to be viewed by receiver.

Contextual data sent from your App.

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Page 16: The ucc ecosystem with lync at the heart

Customize the Lync 2010 Client UIBuild your own Client in the Lync 2010 Managed API

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UIAutomation.StartConversation(                UiaConversationModes.InstantMessaging                , myParticipantList                , myContextTypes                , myContextObjects);

Write API-aware apps in the CWE

Use the API to launch OC from custom UI

Your Silverlight application can run here and have API access to the conversation

Suppress OC UI and build custom UI for standalone

applications (For example, a security kiosk application)

Security Kiosk is used by visitor to

connect with employees running

Lync 2010

Page 17: The ucc ecosystem with lync at the heart

DEMOExtending the Lync Client

Page 18: The ucc ecosystem with lync at the heart

Information Dashboard

A Lync Add-on that enables better communication with remote co-workers and friends by showing you relevant information about their location. It displays the local time, current weather condition, forecast and latest news

Page 19: The ucc ecosystem with lync at the heart

Tabbie

Tabbie is a nifty little program built using the Lync SDK that provides a unified (tabbed) interface for your current conversations (tabs can also be detached individually).

Page 20: The ucc ecosystem with lync at the heart

Communicator 2011 for Mac

DEMO

Page 21: The ucc ecosystem with lync at the heart

Collaboration & Workflow

• SharePoint Online (15mins) Brett• Create SharePoint Site

− Upload Doc− Email participants − View document on WP7

• PPT Broadcast to WP7• IM/Presence• Office Mobile WP7

Page 22: The ucc ecosystem with lync at the heart

Anywhere AccessBusiness-class messaging

• Rich client access via Outlook • Premium Web e-mail experience via OWA• Support for a broad range of mobile devices• Large mailbox sizes (25GB)

PCs PhonesBrowsers

Page 23: The ucc ecosystem with lync at the heart

DEMO

Page 24: The ucc ecosystem with lync at the heart

Collaboration & Workflow

• Dynamics CRM and SharePoint (15mins) Russ & Art

• Lync integration with Dynamics 4 on-premise.

• SharePoint Workflow IM notifications.• Geomant Presence Suite

Page 25: The ucc ecosystem with lync at the heart

DEMO

Page 26: The ucc ecosystem with lync at the heart

Collaboration & Workflow

• Room based systems:• Polycom – (10 mins) Steve

Blackman− Lync Client into Polycom Bridge and have

celebrity squares

Page 27: The ucc ecosystem with lync at the heart

Polycom MS Auditorium Demo

CX600 CX3000

PoE Switch

Laptop – Windows 7Lync Client

Outlook 2010

HDX4000

Router/NAT/DHCPFederated

Page 28: The ucc ecosystem with lync at the heart

Polycom MCU/Gateway Solution• Polycom RMX provides both MCU

conferencing and gateway pass-through functionality.

• Users meet in virtual rooms for multiparty calls.

• Virtual rooms appear as contacts in Lync 2010.

• MCU contains a static route to Microsoft Lync Server 2010 and registers it as a trusted application.

• Benefit over VTC direct registration without needing to register all endpoints.

• Benefit from telepresence interoperability with continuous presence and transcoding functionality.

MCU

Page 29: The ucc ecosystem with lync at the heart

Immersive Telepresence

Mobile device (audio only)

Room system (H.323)

Personal system(SIP)

Microsoft LyncRTV (up to 720P HD)

CX3000(audio only)

Polycom RMX—Telepresence

Lync 2010 can connect using RTV codec.Endpoints supporting H.264 high profile can join using H.264 HiP.RMX provides full transcoding.Multiple video layout is supported.Qualification schedule:

March 2011: Office Communications Server HDXMay 2011: Lync HDXMay 2011: Lync RMX

MCU

Page 30: The ucc ecosystem with lync at the heart

DEMO

Page 31: The ucc ecosystem with lync at the heart

Collaboration & Workflow

• Broadcast systems• EventBuilder & ON24 – (5 mins)

Nathan  How to reach thousands with Lync!

Page 32: The ucc ecosystem with lync at the heart

ON24 Product #1: Webcasting

• Market share leading and considered the gold standard in webcasting

• Most scalable webcasting platform and network in the world

• 2 fully redundant data centers integrated with several tier one CDN providers

• Completely configurable and custom branded

• Comprehensive reporting and analytics tools

• Full cross platform support with no download

• SaaS application with full-service options

• Live / Mock-Live / Simulive Event Packages

VIDEO streaming, slides & interactivity

AUDIO streaming, slides & interactivity

Page 33: The ucc ecosystem with lync at the heart

EventBuilder EventCast™

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“White Glove” Event Production

From Conception to Delivery:• Start to Finish Event Management• Best practices to increase audience

participation• Presenter training • Custom branded event registration• Custom StoreFront™ page• Archive recording and Posting• Enhanced Audio™• Pre and post event surveys• Post event reporting• Enhanced Access Management• Custom Content Portal

Page 35: The ucc ecosystem with lync at the heart

Summary

• Lync at the heart of your communications platform.

• Access any modality anywhere on any device.

• It’s a stack – On premises or Online it’s your choice−Exchange - Lync −SharePoint - Phone

Page 36: The ucc ecosystem with lync at the heart

A very big thank-you!Demo Assistance

• Demo assistance− Grey Convergence

− Stand 815, right outside this theatre.− Unified communications.

− Exchange & Lync.− Collaboration.

− SharePoint.− Business and Technical.

− Organisational change.

− Polycom− Stand 819 – Steve Blackman

Page 37: The ucc ecosystem with lync at the heart

A very big thank-you!Product Discussion

• EventBuilder Contacts− Seon Kang

− (206) 686-8844 [email protected]− Jerry Knight

− (206) 442-1773 [email protected]

• On24 Contact− Nicolas Deville

− EMEA Sales Manager – Channels− +44 203 178 2659− [email protected]

Page 38: The ucc ecosystem with lync at the heart

Microsoft Hosting Partners

Microsoft confidential |

48

Sign up today! The UC Expo Trial powered by Microsoft Lync in association with Sipcom is available on stand 707 or at http://www.ucexpo.co.uk/SIPCOM-Trial.

Page 39: The ucc ecosystem with lync at the heart

Partners at the Show• Hardware

− Audiocodes (519)− Boxed UC (715)− Dialogic (219)− Jabra (217)− NET (715)− Plantronics (309)− Polycom (819)− SNOM (717)

• Hosting− Intercall (711)− Outsourcery (301)− SIPCOM (707)

• Services– Always On (719)– Dell (811)– EMC Consulting (816)– Formicary (818)– Global Crossing (810)– Grey Convergence (815)– HP (709)– Iconnyx (812)– Modality (915)– NEC (513)– Orange Business Services

(821)– PostCTI (711)– Techland (715)– VCOMM (316)

• Software– Aspect Software (813)– X2O Media (817)

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Immersive Experience Zone (915)

Come along and have a play with Microsoft UC!!!

Page 41: The ucc ecosystem with lync at the heart

Nathan’s Blog – http://nathanwinters.co.uk Brett’s Blog – http://brettjo.com

Q&A