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What's REALLY the State of Enterprise Mobility? The mobility space is constantly changing and for anyone to be adaptable to change, you need advance data and market insight into what's going on now, and what's to come later. Each year Antenna surveys 1,000 IT and business decision makers about everything mobile. This year is no exception and the data will surprise you! See the research findings from the 2013 Mobile Business Forecast and shine a light on what is new this year and how the findings compare to the 2012 results. Highlights: - Has mobile spending has gone up, down or stayed the same? - The key frustrations with mobile projects. How much of what's been deployed in mobile is being re-used versus re-purchased? - What's the bigger priority for businesses - leveraging mobile apps to transform the business, or make the current business process even better?
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© Copyright 2012 Antenna Software, Inc. All rights reserved.
STATE OF MOBILITY IN THE ENTERPRISE
July 10, 2013Presented by:
Jim Somers
Chief Marketing & Strategy Officer
LET’S CLEAN THE WINDSHIELD
We’re all driving hard and fast … sometimes
we all need to pull over to make sure
we’re seeing the road clearly.
2 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
WELCOME
Questions We’ll Answer:
3 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
• Has mobile spending has gone up, down, or stayed the same?
• What are the key frustrations with mobile projects?
• How much of what's been deployed in mobile is being re-used?
• What's a bigger priority - leveraging mobile apps to transform the business, or make the current business process even better?
Wanna hear this webinar LIVE? Go to >> http://info.antennasoftware.com/MMWS-Library.html
LET’S CLEAN THE WINDSHIELD
• What is the “State of the Enterprise Mobility Market?”
• Conducted by Vanson Bourne
• 1,000 total respondents
• Fielded in March 2013
• Follow-up to 2012 Mobile Business Benchmark
4 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
50%50%ITDM
BDM
25%
25%18%
15%
6%
12%Mfg
Tech
Retail
Finc'l
Util/Telco
Other
50%50%US
UK
BIG IDEA
5 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
BIG IDEA
37%
2013
37% of businesses report they now have their own app stores.
More than 1 in 3 enterprises now have their own App Store
14%
2012
14% of businesses report they’re working on (or planning to start work on) their own app stores.
6 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
WHY?
7 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
SPEED Control&
WHY?
Because as mobile apps spread across the enterprise, businesses are demanding greater:
• Speed
• Control
• Visibility
• Compliance
8 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
MOBILITY (STILL) A JUGGLING ACT
Businesses building, managing or implementing 4 separate mobile projects.
Businesses dealing with 3 different solutions providers to deliver mobile projects.
9 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
MOBILITY PROJECT TYPE
What type of mobile project(s) is your department/company currently working on?
Mobile App Management (MAM)
Mobile Device Management (MDM)
Partner-facing App
Enterprise App Store
Mobile Website/Portal
Employee-facing App
Customer-facing App
0% 10% 20% 30% 40% 50% 60% 70% 80%
21%
31%
37%
37%
50%
60%
67%
10 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
MOBILE PLANS
51%
27%
10%
12%Yes, we are currently working on a mobile project
Yes, we plan to start working on a mobile project in the near future
Yes, we are currently working on a mobile project and plan to start others in the near future
Nope
Are you currently working on a mobile project or planning to start any in the next 12-18 months?
88% answered affirmatively!
11 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
MOBILITY INVESTMENT
Current investments in mobility projects has risen 20% since 2012.
$500,000
$1,000,000
$510K
2012 2013
$422K
+20%
‘Currently’ invested
Next 12-18 Months
‘Planning’ to invest
$565K
+11%
12 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
VIEW OF IT
What is your relationship with IT? Do you see them as ‘enablers’ or ‘enforcers’ of mobility?
IT enforces company policy regarding what we can and can't do with mobile devices
IT is primarily concerned with enforcement but also helps with enablement
IT enables and drives us to mobilize ourselves with mobile apps
IT is primarily concerned with enablement but also sometimes engages in enforcement
Majority view IT as enforcers
13%
33%
40%
14%
13 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
MOBILE DEVICE POLICY
Which of the following device policies does your company enforce?
14%
33%
40%
14% We have no policies
Not applicable
Employees can use personal devices for work and are NOT regulated
Employees are allowed to use personal devices for work but requires IT to create secure container on device
Employees are only allowed to use company-issued devices for work tasks/information
Employees can use personal devices for work but requires IT to install security software first
0% 5% 10% 15% 20% 25% 30% 35% 40%
2%
3%
10%
15%
33%
37%
2/3 allow BYOD!
14 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
TIME TO MARKET
What is the average amount of time it takes to complete delivery of a mobile project?
15 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
1 2 3 4 5 6 7 8 9 10 11 12 13
39%
27%
12%
3%
9%
(Months)
EXTEND VS. TRANSFORM
Do your current and/or planned mobile projects address current business process or new ones?
16%
33%
40%
Don’t know
None are for existing business processes; all are transformative
Only a small amount are current processes; the majority are transformative
All are for current business processes; none are transformative
It's about even - half for current, half for transformative
Majority are for current business processes, a few are transformative/new
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
1%
1%
4%
23%
26%
44%
14%Majority are for current processes
16 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
FRUSTRATIONS
Which aspects of delivering a mobile project have you been most frustrated by?
17%
33%
40%
17 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
Cost
Spee
d
Secu
rity
Inte
grat
ion
Usabi
lity/
Desig
n
Inst
alla
tion
Manag
emen
t
Robus
tnes
s
Not fu
ture
-frie
ndly
Never
exp
erie
nced
thes
e issu
es0%
10%
20%
30%
40%
50%
60%
48%43%
39%36%
31%27%
23% 22%
13%
6%
MOBILITY CRITERIA
What are the most crucial factors influencing your choice of technology for the development and deployment of mobile apps?
18%
33%
40%
18 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
Cost
Spee
d
Secu
rity
Inte
grat
ion
Usabi
lity/
Desig
n
Inst
alla
tion
Manag
emen
t
Robus
tnes
s
Not fu
ture
-frie
ndly
Never
exp
erie
nced
thes
e issu
es0%
10%
20%
30%
40%
50%
60%
48%
43%39%
36%
31%27%
23% 22%
13%
6%
56%
33%35%
32%
25% 25%
COST OF MOBILITY
What was the primary driving factor for costs exceeding your expectations?
40%
19 © Copyright 2013 Antenna Software, Inc. All rights reserved.
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Other
Additional management and security functionality was needed
Multiple design/build cycles needed to achieve the desired result
We underestimated the time & complexity needed for integration
0% 10% 20% 30% 40% 50% 60% 70%
1%
30%
43%
65%
2/3 underestimated the time & effort for backend integration
CLOUD SERVICES
Which mobile cloud services are most appealing for leveraging in your mobile application?
20 © Copyright 2013 Antenna Software, Inc. All rights reserved.
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Data
inte
grat
ion
Ente
rpris
e au
then
ticat
ion
Conte
nt/d
ata
stor
age
Analy
tics
Colla
bora
tion
Push
not
ifica
tion
Test
ing
Geolo
catio
n
Socia
l net
wor
k in
tegr
atio
n
Assig
nmen
t/esc
alat
ion
Mobile
pay
men
t
Ad ne
twor
k in
tegr
atio
n
Augm
ente
d Rea
lity
Other
0%
10%
20%
30%
40%
50%
60%51%
36%
28%
24%22%
21% 21%
18% 17%15%
13%
4%1% 1%
Half said data integration is most desirable cloud service offering
ANNOUNCING THE NEW AMPCHROMA
21 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
What did we announce?
• Industry’s first mobility Platform-as-a-Service
Why should you care?
• Dramatically reduces the time and cost of building and managing “run the business” mobile apps.
AMPchroma is a mobility platform-as-a-service (mPaaS) for building & managing ‘run-the-business’ mobile apps.
WHAT’S NEW & DIFFERENT?
22 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
MANAGE
BUILD
WHAT’S NEW & DIFFERENT?
23 © Copyright 2013 Antenna Software, Inc. All rights reserved.
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The AMP Services Engine is a mobile app delivery mechanism that powers the rapid deployment of shared, reusable services that deliver specific functionality.
MANAGE
BUILD
AMP SERVICES ENGINE
AMPCHROMA 2.0
24 © Copyright 2013 Antenna Software, Inc. All rights reserved.
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Open APIs and flexible mobile
dev tooling
BUILD
Centralized management
system
MANAGE
Re-usable mobile services and frameworks
INTEGRATE
ANTENNA MOBILITY PLATFORM as-a-service
AMPCHROMA 2.0
25 © Copyright 2013 Antenna Software, Inc. All rights reserved.
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CLIENT
SERVICES
MANAGER
AMP SERVICES ENGINE
VALUE IT DELIVERS
26 © Copyright 2013 Antenna Software, Inc. All rights reserved.
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⤑ Open APIs/standards-based
⤑ Utilize best-of-breed tools/IDEs
⤑ mPaaS/cloud services
⤑ Fully integrated MAM/MDM
⤑ Common integration layer
⤑ Simple, clean & open UI
Cost Containment
Speed-to-Market
Security & Control
KEY TAKEAWAYS
27 © Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
• Customer- and employee-facing apps (B2E vs. B2C) are equally important across virtually all industries
• Mobile doesn’t need to be expensive as shown by the average investment hovering around $500k across multiple projects
• Most mobile projects are focused on mobilizing existing processes, but over time we’ll see a growing number of apps aimed at transforming business processes
• BYOD is alive and well, and still increasing in acceptance
• IT seen today as an enforcer, but will likely be seen as an enabler tomorrow as mobility grows in strategic importance
• The most common frustration with mobility is integrating with backend systems. It is the primary cause of projects being behind schedule and over budget
LIVE PROGRAM
© Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
Wanna hear this webinar LIVE?
Go to >> http://info.antennasoftware.com/MMWS-Library.html
FOLLOW ME AT …
© Copyright 2013 Antenna Software, Inc. All rights reserved.
Confidential. Do not distribute.
@JimatAntenna
www.linkedin.com/in/jimatantenna