Selection and implementation of Zarafa

30 June 2011, KerkradeBart Lindeboom, Director IT, Municipality of Ede

Content

Background Ede & Open source policyGoals & criteriaFrom User Needs to ZarafaImplementationConclusions

Background Ede

108.000 citizens, includes smaller villages

1000 users, various locations

IT-department Ede

50 peopleHelpdesks, System

Admins & Coordinations, Information Management, Document Management

400 applications, mainly Windows-based

The Manifest ‘Open Government’

Vendor independence

Digital durability

Interoperability

Transparency, Auditable, Manageable

The Manifest ‘Open Government’ to Ede

Part of the implementation strategy of Ede

Basis for selection of criteria

Including a strong ‘comply or explain policy’

-> Resulting in the IT policy of Ede

Ede Selection Criteria

The Plan ’Heemskerk’ & NOiV

Manifest ‘’Open Government

Software inventarisation

Many projects:TYPO3 as CMSFirefox as defaultLinux as DB serverMySQL / postgreSQLAsteriskMany other applications

Open source strategy to policies

Nr. 1 in Dutch Open Standards Monitor 2010

Source NOiV monitor, Dutch Open Standards Platform

Replacing Echange2003

User need:Unlimited mail storage

Faster, faster, faster

Quick Search in better WebAccess

Email easily accessible

Get rid of local Personal Folders

Selection considerations

Server dynamics & virtualisation

Mail space & storage

Security and administration

Operational reliability

Reliability of partners

Interoperability with other systems like Asterisk

Other selection criteria Ede

Email inventarisation

Criteria for the final decision:FunctionalityMaintenanceTotal Cost of Ownership

Implementation tactics

Inventory scan with our partner Stone-IT

Knowledge building & user adoptions

Courses for sysadm

Test migration & PoC

User introductions & trainings

Implementation

8-10 June 2011

Result: a seamless transition due to:

- test migrationHelpdesk hands available on each floorProper inventory

Expected:Questions and small inconveniencesReset Rules and authorisations

Zarafa Archiver

Unlimited mail storage

Hybride storage for email

Quick Search: old emails are indexed

Email easily accessible: stubbing of emails

Architecture layout

Conclusions

Ede now has a future ready ICT ecosystem

Ede gained much knowledge and reliable partnerships

Ede gets value for money

Ede made a next step in translating and executing the Manifest Open Goverment