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The Internet of Things (IoT) in Events

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Page 1: The Internet of Things (IoT) in Events
Page 2: The Internet of Things (IoT) in Events

Eugene Yang

CEO

Developing and producing digital solutions since 2006.

Started Actigage to look into the interaction, engagement and analytics for events.

Page 3: The Internet of Things (IoT) in Events

What is the Internet of Things (IoT)?

Page 4: The Internet of Things (IoT) in Events

Connecting Physical Objects

To Collect or Exchange Data

Page 5: The Internet of Things (IoT) in Events

At the heart of IoT

Sensors Connectivity People & Processes

Page 6: The Internet of Things (IoT) in Events

SENSORSGiving the world a digital nervous

system.

Harbor Research - http://harborresearch.com/are-you-prepared-for-big-changes-in-the-way-we-will-learn-work-and-innovate/

Page 7: The Internet of Things (IoT) in Events

CONNECTIVITYDigitise the results and placed on networks.

Harbor Research - http://harborresearch.com/are-you-prepared-for-big-changes-in-the-way-we-will-learn-work-and-innovate/

Page 8: The Internet of Things (IoT) in Events

PEOPLE & PROCESSES

Integrate data to perform tasks, management

systems or automation.

Harbor Research - http://harborresearch.com/are-you-prepared-for-big-changes-in-the-way-we-will-learn-work-and-innovate/

Page 9: The Internet of Things (IoT) in Events

Creating IoT Devices...

Page 10: The Internet of Things (IoT) in Events

Some IoT uses

Page 11: The Internet of Things (IoT) in Events

Babolat Tennis RacquetIntegrated sensors in tennis racquet

Information synced through Bluetooth / USB to an app

Shows detailed information:

• Number of strokes • Spin level• Ball impact• Power• Consistency• Etc...

Page 12: The Internet of Things (IoT) in Events

BedditSensor placed on your bed.

Tracks your sleep, heart rate, snoring and movements.

Feeds these information to an app • Sleep analysis• Personalized coaching tips

Page 13: The Internet of Things (IoT) in Events

iHealth BP5Measure and track heart rate, pulse wave and systolic/ diastolic numbers

Connects to mobile device to provide you with charts and analysis of your measurements

Shares the results with family and doctor

Page 14: The Internet of Things (IoT) in Events

What About Events?

Page 15: The Internet of Things (IoT) in Events

In the late 90s to early 2000s, mobile ownership was ~ 28%*.

Mobile engagement was unheard of.

<5 years ago, mobile apps started to become a common feature at events.

Organisers were saying “I need a mobile app for my event.”

*Ownership and Usage Patterns of Cell Phones: 2000-2005 - https://www.amstat.org/sections/srms/proceedings/y2005/Files/JSM2005-000345.pdf

1 - 2 years ago, mobile apps became a hygenie factor at events.

But nothing much has changed in the last 5 years.

Gap between mobile & physical engagement.

Page 16: The Internet of Things (IoT) in Events

The Analytics Gap

Page 17: The Internet of Things (IoT) in Events

Attendee / Session Check-in

Page 18: The Internet of Things (IoT) in Events

Location Aware Notifications

Page 19: The Internet of Things (IoT) in Events

Gamification

Page 20: The Internet of Things (IoT) in Events

Venue Heatmap

Page 21: The Internet of Things (IoT) in Events

Cashless Payments

Page 22: The Internet of Things (IoT) in Events

Introducing The eBadge

Page 23: The Internet of Things (IoT) in Events

Event Badging

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eDisplay• Paperless

• Configurable Layout

• Easily Updatable Content

• Reusable

Page 25: The Internet of Things (IoT) in Events

Branded eBadges

Customisable branding on the eBadge to allow for reusability

across events.

Page 26: The Internet of Things (IoT) in Events

Connectivity

Event “Big Data”

Page 27: The Internet of Things (IoT) in Events

Coverage

100%

80%

45%

Typical App Reach eBadge Reach

100%

N.A

Attendees at the event

Attendees downloading the app

100%Attendees with Bluetooth / Location on

Page 28: The Internet of Things (IoT) in Events

Mobile App Companion

Page 29: The Internet of Things (IoT) in Events

Interest Scanning

Scanned Items Synced

Page 30: The Internet of Things (IoT) in Events

Attendee Networking

View attendees around you

Say “Hello” to connect

Page 31: The Internet of Things (IoT) in Events

Interactive Sessions

Targeted polls only sent to attendees who have attended session.

Q&A only accessible to attendees within the session.

Page 32: The Internet of Things (IoT) in Events

Exhibitor Interaction

Provide exhibitors with analytics of traffic around the booth

Alert when a VIP delegate goes to their booth

See nearby attendees with preferred interests

Can be a premium offering

Page 33: The Internet of Things (IoT) in Events

App Personalisation

Personalised Content

Personalised Re-marketing

Page 34: The Internet of Things (IoT) in Events

Automated / Self Check-in

Sensors placed around entrances can automatically keep track of attendees within session.

Tablets placed at entrance by tapping ebadge on tablet.

Page 35: The Internet of Things (IoT) in Events

Room Temperature

Temperature controlled based on number of attendees in the room.

Less People → higher temp

More people → lower temp

Page 36: The Internet of Things (IoT) in Events

Event Analytics

Event “Big Data”

Marketing

Online Platforms

EventRegistration

IoT fills the missing gap of analytics during events:

• Popular areas of event venue• Popular visit timings and average time spent• Common routes taken• Better crowd management• Increase premium booth spaces

Aggregating other platform data into “Big Data”:

• Complete overview of a lead / customer / exhibitor

• Implicit cross-selling to leads• Know who your social influencers • Etc...

Page 37: The Internet of Things (IoT) in Events

Smart Nation VisioneBadge going beyond the event

Data synced across multiple platforms.

eBadge collection upon arrival (visitors)• Notification to check in hotel

eBadge cashless payments outside of event venue:• Public Transportation• Food & Beverages

eBadge provides access to local attractions venues

Page 38: The Internet of Things (IoT) in Events

Q3 2016

Visit us at the Actigage booth to find out more.