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The Fundraising Fantastic Four 25 th September 2012 Steve Cast, MInstF

The Fundraising Fantastic Four by AdvantageNFP (updated Sept 12)

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Your CRM database is the key to managing your world, strengthening relationships with your supporters and ultimately raising more funds. So, where do Twitter, Facebook and LinkedIn fit in? What’s the benefit of social media? Who’s doing this already, how does it work and is it really raising funds or awareness? What’s the strategy for linking your social media fundraising, membership or lobbying activities with your CRM database solution? Your presenter, Steve Cast, Founder and MD of AdvantageNFP will answer these questions and offer a valuable insight, using “real life” client case studies from the NFP sector. UPDATED: September 2012 to add content regarding Digital Shelf and to update statistics within the presentation.

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Page 1: The Fundraising Fantastic Four by AdvantageNFP (updated Sept 12)

The Fundraising Fantastic Four

25th September 2012

The Fundraising Fantastic Four

25th September 2012

Steve Cast, MInstFSteve Cast, MInstF

Page 2: The Fundraising Fantastic Four by AdvantageNFP (updated Sept 12)

Polite NoticePolite NoticeThis presentation is

Copyright © AdvantageNFP by Redbourn Business Systems

Limited 2012 with all rights reserved.

Please do not distribute this presentation without first confirming

with [email protected]

Thank YouThe Fundraising Fantastic Four Slide 2 © AdvantageNFP by Redbourn Business Systems Limited

The Fundraising Fantastic Four Slide 2 © AdvantageNFP by Redbourn Business Systems Limited

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Please switch ON your:

• Mobile phones• Tablets• Laptops

#AdvantageNFP

#TFF4

#NFPTECH2012

The Fundraising Fantastic Four Slide 3 © AdvantageNFP by Redbourn Business Systems LimitedThe Fundraising Fantastic Four Slide 3 © AdvantageNFP by Redbourn Business Systems Limited

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Where? When?

Why?How?Who?

What?

So?

Then? But?

The Fundraising Fantastic Four Slide 4 © AdvantageNFP by Redbourn Business Systems LimitedThe Fundraising Fantastic Four Slide 4 © AdvantageNFP by Redbourn Business Systems Limited

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Question and Answer Session

At The End

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IntroductionIntroduction• Steve Cast, MInstF Founder and Managing Director of Redbourn Business Systems Limited

• Jane Haywood Marketing Assistant of Redbourn Business Systems Limited

Formed in 1994, Redbourn Business Systems

are the developers of AdvantageNFP Fundraiser,

the integrated fundraising, membership and

alumni database and AdvantageNFP Box Office,

the integrated fundraising and box office

system.

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Available Social MediaAvailable Social Media

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The Fundraising The Fundraising Fantastic Fantastic FourFourWhy Use Social Media?

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The Fundraising The Fundraising Fantastic Fantastic FourFour

Audience Survey

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Facebook is a social networking

service and website launched in

February 2004, operated and

privately owned by Facebook, Inc (

source Wikipedia 9/2/12)

Since Floated in May 2012

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• Mr Fantastic of Social Media

• More than 845 million active users

in 2012 (source Newsday 4/2/12)

• By June 2012 this increased to

995m

(source Facebook June ‘12)

• Integrates with

• More Giving Apps to come in 2012

• Facebook generation – no emails!

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When to use When to use

• News Updates

• Share Photos of Events

• Donate Now Apps

• To Drive Traffic to Your Website

• Thanking Supporters/Donors

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Who is using itWho is using it

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“Facebook is a great tool for

communicating with our audience.

There are some great opportunities

for small charities to really make it

work if they can come up with

something creative or innovative”

Ben, War Child

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Twitter is an online social networking

service and microblogging service that

enables its users to send and read text-

based posts of up to 140 characters,

known as "tweets". It was created in

March 2006 by Jack Dorsey and launched

that July. (source Wikipedia 9/2/12)

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• The Human Torch of Social Media

• More than 300 million active users in

2012 (source Wikipedia 4/2/12)

• In June revealed 500m registered users

but it is not clear how many are active

(source)

• Celebrity-driven fundraising

• Spreads like wild fire

• Events & discussions covered with

#hashtag symbol

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When to use When to use

• News Updates

• Invitations

• Raise Awareness

• Event Notifications

• To Drive Traffic to your Website

• Thank You?

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Who is using itWho is using it

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Adopt A MonkeyAdopt A Monkey

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“We need to keep engaging with donors through social media and

embrace other social media platforms too.

Everybody is using Twitter and we don’t see a good reason why

charities shouldn’t try and market themselves through social media for

more effective fundraising.”

Susie & Claire, Nordoff Robbins

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CRMCRM Integration Integration

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CRMCRM Integration Integration

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CRMCRM Integration Integration

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CRMCRM Integration Integration

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CRMCRM Integration Integration

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CRMCRM Integration Integration

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CRMCRM Integration Integration

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CRMCRM Integration Integration

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LinkedIn is a business-

related social networking site.

Founded in December 2002 and

launched in May 2003, it is mainly

used for professional networking.

(source Wikipedia 9/2/12)

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• The Thing of Social Media

• More than 150 million active

users in 2012 (source Mashable

9/2/12)

• June 2012 – 175 million (source

wikipedia June ‘12)

• Strong network of professionals

• Fundraising best practice groups

• Product/Service recommendation

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When to use When to use

• To List your Products/Services

• To Get Customer/Supporter

Recommendations

• To Participate in Discussions on

Fundraising Best Practice

• To Drive Traffic to your Website

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Who is using itWho is using it

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Google+ is a social

networking and identity service, operated

by Google Inc. and introduces new

services identified as Circles and

Hangouts.

(source Wikipedia 9/2/12)

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• The Invisible Girl The Invisible Girl of Social

Media

• More than 90 million active users

in 2012 (source Mashable

19/1/12)

• Sept 2012 – 100 million (source

NBCNews Sept ‘12)

• Growing faster than any other

social network ever did! (or is it?)

• Heavy video & image usage due

to large display layouts

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When to use When to use

• To Promote your Videos

• To Share Images of your Events

• To Engage with your

Supporters/Employees/Volunteers

• To Drive Traffic to your Website

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Who is using itWho is using it

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StrengthsStrengths

Giving apps Supporters donate “on the spot” Large Audience

Very simple to use Quick Amplification Some giving apps exist

Strictly professional network Good quality insights into fundraising

Not many users-NFPs can figure prominently on streams Hangouts

WeaknesseWeaknessess

Inappropriate audience (?) – too young Too many users (?) – busy streams

140 characters per post Giving apps not widely known yet

Limited to sharing best practice Does not integrate with giving apps

Limited functionality in terms of giving Still growing but not many ACTIVE users

Strengths and Strengths and WeaknessesWeaknesses

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The Fundraising The Fundraising Fantastic Fantastic FourFour

Social Media Integration & Holistic ApproachCase Study

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Find Your Feet is a UK-based

international development

charity,

developing successful

poverty-relief programmes in

India, Malawi, Nepal and

Zimbabwe.

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“It is essential to remember when

using social media that you can’t just

pump information out on your cause,

you need to offer the audience

something more to encourage them to

continue following you and remain

interested, such as related videos and

articles”

Jessica, Find Your Feet

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Social Media Integration & Holistic ApproachCase Study

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The World Development Movement

is a UK-based anti-poverty

campaigning organisation with a

worldwide reputation for tackling

hard-hitting, controversial issues.

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 “It requires a lot of engagement to be successful with social media and each site

requires a different approach.

For example, still visuals like cartoons and infographics work really well on Facebook and Pinterest, while videos are great for Google+, and blog posts and articles on Twitter. It’s important to take a strategic approach and focus on what you want to

achieve.”

Pontus, World Development Movement

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#watchthisspace

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Need More Help?

Visit Stand 14

[email protected]

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Question & Answer Session

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Please Give Us Your Please Give Us Your FeedbackFeedbackEmail [email protected]

For a copy of this presentation please

visit

www.AdvantageNFP.com,

leave us your business card,

or visit us on Stand 14Stand 14 today

#AdvantageNFP #TFF4 #NFPTECH2012

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Thank you for your timeThank you for your time

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The Fundraising The Fundraising Fantastic Fantastic FourFour

Need More Help?

Visit Stand 14

[email protected]