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The Emergence of Positive Technology: Potential Applications Prof. Giuseppe Riva, Ph.D. Università Cattolica del Sacro Cuore, Milan, Italy www.giusepperiva.com

The Emergence of Positive Technology: Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

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It is generally assumed that technology assists individuals in improving the quality of their lives. However, the impact of new technologies and media on well-being and positive functioning is still somewhat controversial. In this presentation, I suggest that the quality of Personal Experience should become the guiding principle in the design and development of new technologies, as well as a primary metric for the evaluation of their applications. The emerging discipline of Positive Technology —the scientific and applied approach to the use of technology for improving the quality of our personal experience through its structuring, augmentation, and/or replacement— provides a useful framework to address this challenge. Specifically, I suggest that it is possible to use technology to influence three specific features of our experience—affective quality, engagement/actualization, and connect-edness—that serve to promote adaptive behaviors and positive functioning. In this framework, positive technologies are classified according to their effects on a specific feature of personal experience.

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Page 1: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

The Emergence of Positive Technology:

Potential Applications Prof. Giuseppe Riva, Ph.D.

Università Cattolica del Sacro

Cuore, Milan, Italy

www.giusepperiva.com

Page 2: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

Keynote Speaker VALENCIA, ISRII 2014

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Giuseppe Riva, Ph.D. Università Cattolica del Sacro Cuore, Milan, Italyc

-  Professor of General Psychology -  Director of the Applied Technology for Neuro-

Psychology Lab. -  European Editor of the scientific journal

“Cyberpsychology Behavior and Social Networking”

-  President of the International Association of CyberPsychology, Training, and Rehabilitation – iActor - http://iactor.ning.com/

Professional Skills

Clinical Psychology 66%  

Cognitive Psychology 83%  

Technological Development 51%  

Ergonomics and Usability 72%  

WWW.GIUSEPPERIVA.COM

Open  Call  for  Papers  h/p://www.interac7vemediains7tute.com/cypsy20/    

Impact  Factor:  2013:  2.41  –  1°  Quar7le  ISI  

Page 3: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

The open challenge for mental health VALENCIA, ISRII 2014

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As underlined by yesterday’s keynote (Pim Cuijpers) and by this recent Nature paper, we need better ideas and tools for mental health.

Our solution: Technology

Page 4: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

The goal of this presentation VALENCIA, ISRII 2014

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The good side of technology  

Positive Technology  

Positive Technology In practice  

Technology can help us to change. How and Why

Positive Technology can improve our personal

experience

Relevant applications of Positive Technology

Page 5: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

The good side of technology  Technology can help us to change: How and Why  

Page 6: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

Technology is evolving… But its use? VALENCIA, ISRII 2014

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One computer for many users

One computer for each user

Many computers for each user

Thousands computers for each user

1960: Mainframe Era 1980: Personal Computer Era

2000: Mobility Era 2020+: Ubiquity Era

Source: Abigail Sellen, Yvonne Rogers, Richard Harper, Tom Rodden: Reflecting human values in the digital age. Commun. ACM 52(3): 58-66 (2009)

Page 7: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

Technology is not making us better… VALENCIA, ISRII 2014

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Privacy and Security  

Ethics and Values

Multitasking And Technostress  

Page 8: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Open Challenge: Using technology to change people lives for better… But what is change?

Page 9: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

What is change? VALENCIA, ISRII 2014

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Even if this question has many possible answers in general change occurs through an intense focus on a particular instance or experience (Wolfe, 2002).

By exploring this experience as thoroughly as possible, the patient can relive all of the significant elements associated with it (i.e., conceptual, emotional, m o t i v a t i o n a l , a n d behavioral) and make them available for reorganization.

Page 10: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

!  Within this general model we have many specific methods in clinical psychology:

!  the ins igh t -based approach o f psychoanalysis,

!  the schema-reorganization goals of cognitive therapy,

!  the functional analysis of behavioral therapy,

!  the interpersonal relationship focus of interpersonal therapy,

!  and the enhancement of experience awareness in experiential therapies.

What are the differences between them?

Page 11: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

What is change VALENCIA, ISRII 2014

11 According to Safran and Greenberg (1991), behind the specific therapeutic approach there are two different models of change: bottom-up and top-down. Bottom-up processing begins with the focus on sensations and leads to change at the behavioral and conceptual level; Top-down change usually involves exploring and challenging tacit rules and beliefs that guide the processing of behavioral planning and leads eventually to changes in sensation processing.

Top Down  

Bottom Up  

Source: Safran, J.D. & Greenberg, L.S.(Eds.) (1991). Emotion, psychotherapy and change. New York:

Guilford Press.

Page 12: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

What is change VALENCIA, ISRII 2014

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These two models of change are focused on two different cognitive systems (Kahneman, Nobel Prize Lecture, 2002): System 1 (Intuition): it generates impressions of the attributes of objects of perception and thought. These impressions are not voluntary and need not be verbally explicit. System 2 (Reasoning): it generates judgments, that are always explicit and intentional, whether or not they are overtly expressed.

System 2: Reasoning  

System 1: Intuition  

Top Down  

Bottom Up  

Page 13: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

What is change VALENCIA, ISRII 2014

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System 2: Reasoning Rules/Beliefs

System 1: Intuition Emotions/Simulation  

Page 14: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

Learning by doing: where Intuition and reasoning meet VALENCIA, ISRII 2014

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Learning by doing The best way to learn how to do something is trying to do it and reflecting on the outcome (metacognition)

Engage and Motivate in Active Exploration and Learning To make individuals active participants by creating situations that challenge them to solve problems and apply new knowledge.

Apply Metacognition To make individuals active participants by creating situations that challenge them to solve problems and apply new knowledge.

To facilitate change we need to develop experiences able to engage (intuition) and apply

metacognition to them (reasoning)

Page 15: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Positive Technology  Positive Technology can improve our personal experience

Page 16: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

This question is at the heart of the “positive technology” approach, which is the scientific and applied approach to the use of technology for improving the quality of our personal experience.

WHAT IS RIGHT ABOUT TECHNOLOGY?  

Page 17: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

What is Personal Experience VALENCIA, ISRII 2014

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The starting point of positive technology should be the concept of “personal experience”. But what is Experience?

According to the Merriam Webster Dictionary, it is both as

“a) the fact or state of having been affected by or gained knowledge through direct observation or p a r t i c i p a t i o n ” ( p e r s o n a l experience),

and “b) direct observation of or participation in events as a basis of k n o w l e d g e ” ( s u b j e c t i v e experience) .

independently from the subjectivity of any individual, it is possible to alter the features of our personal experience from outside.

Page 18: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

Technology can change personal experience VALENCIA, ISRII 2014

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using a goal, rules, and a feedback system (reasoning)

•  The goal provides

subjects with a sense of purpose focusing attention .

•  The rules, push subjects to see the experience in a different way.

•  The feedback system tells individuals how close they are to achieving the goal

By Structuring it   By Replacing it  By Augmenting it  

to achieve multimodal and mixed experiences

(intuition/reasoning)

•  Technology allows multisensory experiences in which content and its interaction are offered through more than one of the senses.

•  It is possible to use technology to overlay virtual objects onto real scenes

By replacing it with a synthetic one (intuition)

•  Using VR, it is possible to

simulate physical presence in a synthetic world that reacts to the action of the subject as if he/she was really there.

•  It is even possible tp provde illusion of ownership over a virtual arm or a virtual body

Page 19: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

Technology can change personal experience VALENCIA, ISRII 2014

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Using these strategies it is possible to modify three specific features of our experience - affective quality, engagement/actualization and

connectedness - that serve to promote adaptive behaviors and positive functioning

Page 20: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

Technology can change personal experience VALENCIA, ISRII 2014

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AFFECTIVE QUALITY technologies used to induce

positive and pleasant experiences

Hedonic Technologies  

Social/Interpersonal Technologiesl

Eudaimonic Technologies  

FLOW/ACTUALIZATION technologies used to support

individuals in reaching engaging and self-

actualizing experiences

CONNECTDNESS technologies used to support

and improve social integration and/or

connectedness

Page 21: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

Technology can change personal experience VALENCIA, ISRII 2014

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AFFECTIVE QUALITY technologies used to induce

positive and pleasant experiences

Hedonic Technologies  

Social/Interpersonal Technologiesl

Eudaimonic Technologies  

FLOW/ACTUALIZATION technologies used to support

individuals in reaching engaging and self-

actualizing experiences

CONNECTDNESS technologies used to support

and improve social integration and/or

connectedness

Page 22: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

The concepts of Positive Technologies are rooted in the research work of Positive and Cognitive Psychology

Page 23: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Positive Technology in practice Relevant application of Positive Technology  

Page 24: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

Practical Applications of Positive Technologies VALENCIA, ISRII 2014

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AFFECTIVE QUALITY

Hedonic Technologies  

Social/Interpersonal Technologiesl

Eudaimonic Technologies  

FLOW/ACTUALIZATION CONNECTDNESS

Page 25: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

Practical Applications of Positive Technologies VALENCIA, ISRII 2014

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AFFECTIVE QUALITY

Hedonic Technologies  

We add to CBT (reasoning) a real-time stress monitoring app (metacognition) and the Positive Technology app (free in the iOS App store) to induce positive emotions (intuition).

Page 26: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

Practical Applications of Positive Technologies VALENCIA, ISRII 2014

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We used group reminiscence (reasoning and metacognition) to help Elderly subjects to share their memories (intuition) with young generations

Eudaimonic Technologies  

FLOW/ACTUALIZATION

Page 27: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

Practical Applications of Positive Technologies VALENCIA, ISRII 2014

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We used face-to-face meetings and a groupware tool (reasoning, intuition and metacognition) to help students to design an e-health App. Who experienced flow produced more creative ideas.

Social/Interpersonal Technologiesl

CONNECTDNESS

Page 28: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Conclusions  

Page 29: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

Key Ideas to take home… VALENCIA, ISRII 2014

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1) Personal Change requires both Intuition and Reasoning. Learning by Doing and Metacognition connect/active both of them.

2) Positive Technology use technology to improve personal exper ience by s t ruc tur ing , augmenting and replacing it.

3) Using these strategies it is possible to modify three specific features of our experience - affective quality, engagement/actualization and connectedness - that serve to promote positive functioning

4) Accoring to the features of our experience targeted by the technology we have Hedonic, E u d a i m o n i c a n d S o c i a l /Interpersonal technologies.

Page 30: The Emergence of Positive Technology:  Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM

Four Free Books for you… VALENCIA, ISRII 2014

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Interacting with Presence HCI and the Sense of Presence in Computer-mediated Environments http://www.degruyter.com/view/product/449569

Volutaren plus isa  

Thank you for your attention

Enabling Positive Change Flow and Complexity in Daily Experience

(to be published November 2014) http://www.degruyter.com/view/product/449663

Active Ageing and Healthy Living: A Human Centered Approach in Research and Innovation as Source of Quality of Life http://www.activeaging.it/

Advanced Technologies in Rehabilitation Empowering Cognitive, Physical, Social and

Communicative Skills http://www.emergingcommunication.com/

volume11.html