The CIOs new role as core strategy enabler, Stockholm Nov 28 2013

Søren Helsted

Regional Technology and Innovation Executive

Nordics

THE CIO’SNEW ROLE:CORE STRATEGY ENABLERCIO BUSINESS VALUE 2013

2 CIO Business Value 2013 November 28, 2013

87,000

WHO WE ARE

2

EMPLOYEES OPERATINGIN 70 COUNTRIES

#162 RANKING ON THE FORTUNE 500 FOR 2012

$13.8B GLOBAL IT SERVICES POWERHOUSE

50+ YEARS OF INNOVATION

100+ GLOBAL ALLIANCES WITH BEST-IN-BREED PARTNERS

A GLOBAL POWERHOUSEIN BUSINESS AND ITTRANSFORMATION

3 CIO Business Value 2013 November 28, 2013 3 CIO Business Value 2013 November 28, 2013

• Stockholm• Västerås• Linköping• Karlskrona• Göteborg• Malmö• Örnsköldsvik

• Copenhagen• Aarhus

• Oslo• Bergen

• Vilnius

14 offices and 2,566 team members across the region

Employees in Sweden, Denmark, Norway and Lithuania

297

270 533

1466

87,000 employees operating in 70 countries13.8B$ revenue

WHO WE ARE IN THE NORDICS

http://www.klp.no/web/klpno.nsf
















http://www.skandiabanken.se/hem/templates/pages/StartPage____1579.aspx

http://www.viatravel.se/

http://www.statoil.se/FrontServlet?s=sdh&state=index&showMenu=











CIO BAROMETER 2013 | 5TH EDITION


TRENDS & PERSPECTIVESOF I.T. DEPARTMENTSNEARLY 700 I.T. LEADERS


66%OF THE CIOsABOVE ALL, WANT TOCREATE VALUE THROUGH INNOVATION

64%OF THE CIOsINVOLVED IN THE DIRECTION OF CORE BUSINESS STRATEGY



LOOKING INTO THE FUTURECIO TO BECOME THE ENABLER OF THE CORE BUSINESS STRATEGY

6 November 28, 2013

Involvement in the direction of the core business strategy

Leadership in innovationand creating value

with new technology

A driving force for operational excellence

7 CIO Business Value 2013 November 28, 2013 7 CIO Business Value 2013 November 28, 20137 April 13, 2023

LOOKING INTO THE FUTURECLOUDOVER ALL

Networkand IT security

Improving relationshipswith client and user

Become green

Optimization ofkey IT processes,

use of best practices

Identification anddevelopmentof key skills

Cloudcomputing

7 November 28, 2013


65%OF THE CIOs SAYCREATING MOBILE APPLICATIONS IS A KEY CHALLENGE

63%OF THE CIOs SAYMANAGING BYODIS A TOP CHALLENGE

8 CIO Business Value 2013


LOOKING INTO THE FUTURE50 BILLION DEVICES INTERNET CONNECTED BY 2020

VEHICLE, ASSET, PERSON AND PET MONITORING & CONTROLLING

AGRICULTURE AUTOMATION SECURITYAND SURVEILLANCE

BUILDINGMANAGEMENT

EMBEDDEDMOBILE

EVERYDAYTHINGS

SMART HOMESAND CITIES

TELEMEDICINEAND HEALTHCARE


Google Search

EVERY60 SECONDS

700,000Google searches

100,000Twitter tweets

80,000Facebook posts

510,000Facebook comments

200 MILLIONEmails


56%OF THE CIOs LISTEDANALYTICS AND BIG DATAAS ONE OF THE MOST SIGNIFICANT DEVELOPMENTS FOR I.T.


60%OF THE CIOs CITED SECURING THE BUSINESS AS THEIR MAIN CONTRIBUTION

78%OF THE CIOs CITED THE MANAGEMENTOF EXPANDING I.T. SECURITY AS THEIR TOP CHALLENGE


AS A SERVICE

CONSUMERIZATION

REPURPOSING

LOOKING IN THE FUTURE3 MAIN LINES RESHAPING THE MISSION OF ENTERPRISE I.T.

13 November 28, 2013


EmployeesSuppliersPartners

Contractors

HighSecuritySystems,Networks,

Apps & Data

Devices/BYOT

SaaS

Cloud Computing

User-Generated

Content

BusinessEcosystems

Internet ofThings

Customer-Experience/

IdentityOpen

Communities

Predictability/Understanding I.T. SHOULD

PURSUE AN OUTSIDE-IN ARCHITECTURE


http://www.google.com/url?sa=i&rct=j&q=big+data&source=images&cd=&cad=rja&docid=wPeIyYLbwOYLAM&tbnid=x6nkk6bMz9BLJM:&ved=0CAUQjRw&url=http://blog.intrapromote.com/whats-the-big-deal-about-big-data-2/&ei=5b8iUdP8BuL-iwKI74DABg&bvm=bv.42661473,d.cGE&psig=AFQjCNFEB02LDu2H0VzFB-vmM2sUFVDfKA&ust=1361318164311461

http://www.google.com/url?sa=i&rct=j&q=customer+experience+ux&source=images&cd=&cad=rja&docid=1hQmCBwFvz9SJM&tbnid=zDmgAi6zG-BYaM:&ved=0CAUQjRw&url=http://www.iministries.org/blogarchive.aspx?blog_id=90645&site_id=10267&tag=User%20Experience%20(UX)&ei=Dt0iUevgLqjmiwLRloDQBA&bvm=bv.42661473,d.cGE&psig=AFQjCNGDL959zRh2zcUDlEhwKAAWB4fZQg&ust=1361325666686123

http://www.google.com/url?sa=i&rct=j&q=laptop&source=images&cd=&cad=rja&docid=Dh6j3ydXxaZOMM&tbnid=4lGt8Luz1uQj9M:&ved=0CAUQjRw&url=http://www.gizmodo.com.au/2012/08/samsungs-first-windows-8-touch-laptop-is-cheaper-than-youd-expect/&ei=ckAuUa_wFrK40AG5tYCQBQ&bvm=bv.42965579,d.dmQ&psig=AFQjCNFHslDbeAJ1ypme4rNJnbqjh-wBEg&ust=1362072011606506


Convergence of I.T. is Driving the CSC Approach

Analytically driven, stream-oriented, privacy-protected, application platforms

Mobility & Machine

Big & FastAnalytics

Cloud Platforms

CyberProtected

DevOps & Service

ManagedAnalytics

Technology Trends

Cloud Platforms

Social

Mobile and Machine

Apps Mod

Cyber

As-a-Service

Converged IT

Secure distributed data pools, cloud brokered, fully automated, software defined


What is the Apps rEvolution?

• 1 million apps,100 billion downloads• $25+ billion apps economy• The new way work gets done• Apps experience matters• Everyone, everything connected• Outside-in innovation• Redefining how apps are created, distributed, consumed


Apps EverywhereApps Experience

Apps EconomyApps PlatformsApps DNA

Apps rEvolution report5 RESEARCH AREAS



2012 Research Previous Research

Learning From Web 2.0 Amazon, Google

SaaS, cloud computing, TEBS, organizational life-cycles, commoditization,

strategies, tactics & practices, Competing in an

Open World

Strategy Co-evolution, disruption,

changing industry structures, customer-centricity, digital game-changers, trust, risk mgmt, Growth vs Austerity

Value Creation & Business Alignment Retained IT, product IT,

architecture, BRM, soft skills, shared services,

governance, Agility

The Customer & Employee of the Future

Mobility, post-PC platforms,double-deep skills, apps,

agents, collaboration, identity, BYOT

Next Generation Consumerization

The Changing Nature of Work

Social media, employee engagement, transparency,

big data, sustainability, green IT, 3D Printing,

The Marketing/IT Relationship

Research-Based Services

The Apps RevolutionValue Chain Mapping

Visioning, strategy, advice, coaching

executive education, diagnostics, assessmentsstaff development, trainingworkshops, presentations,

events, study tours …

2013 Research

Building your Firm from the Outside-in

Revitalizing the Enterprise Skill Set

UPCOMING OUTSIDE-IN RESEARCH



CSC is Scaling its Next-Generation Infrastructureto Bring You Greater Value and Innovation

Global Delivery Excellence

Cloud CybersecurityBig Data & Analytics

Consulting Software and IP

Applications Services

Business Process Services and Outsourcing

Infrastructure Services

Expertise in your industry and business

Market leading platforms to help you compete

Bringing experience and IP to collaborate with you on creating innovative offerings

Strategic partners and acquisitions to provide end-to-end solutions

Continually improving our global delivery network

Offerings Lifecycle ManagementProven, repeatable offerings to speed time to value and lower risk


TO CONCLUDE

CIO AS CORE STRATEGY ENABLERBUILD YOUR ENTERPRISE OUTSIDE-INAPPS WILL REVOLUTIONIZE HOW WORK GETS DONE


THANK YOUSøren Helsted

[email protected]@sorenhelsted