The Automation Maturity Curve: Taking IT to New Levels

The Automation Maturity Curve: Taking IT to New Levels

Jeff English

MFT05S #CAWorld

VerizonIT Cloud Services

Mainframe

Marie GodfreyCA TechnologiesSVP, Product Management

2 © 2014 CA. ALL RIGHTS RESERVED.

Abstract

Today’s data center needs to combine agility and efficiency to

enable growth and competitive advantage in the application

economy. Automation is a key to making this happen. This

session explores the stages of automation maturity – from basic

siloed automation such as monitoring to more advanced unified

automation that includes analytics, auditing and remediation to

fully automated management of SLAs. Discover how

organizations are moving from reactive to proactive and learn

how you can take data center automation to the next level.

Jeff EnglishVerizon

IT Cloud Services

Marie GodfreyCA Technologies

SVP, Product Management


Agenda

THE AUTOMATION MATURITY CURVE: FROM PROCEDURE TO POLICY

DATA CENTER AUTOMATION: VERIZON’S JOURNEY

1

2


PROCEDURE DRIVEN

POLICY DRIVEN

4

MEASURE → PREDICT → PRESCRIBE SLAs and advanced analytics

Dynamic infrastructure

Cross enterprise/platform agnostic

Business service orchestration

Systems to application lifecycle

Desired end state/business policy

RULE AND EVENT BASED

WHERE ARE YOU ON THE

CURVE?

Business Value

Reduce Cost Reduce Risk Remediate Problems Increase IT Efficiency Optimize IT Investment

Mat

uri

ty L

evel

SENSE → PRIORITIZE → RESPOND Event management workflows

Link elements

Dynamic: if/then/else

Relationships, sequencing

Exception-based management

IT system integration

ELEMENT → ACTION Single step, reactive

Siloed/platform-centric

Static workload placement

Tooling/language/IT centric

No logical relationships

Remediation-based monitoring

The Automation Maturity CurveFrom Procedure to Policy


Polling Question

WE ARE PROCEDURE-DRIVEN

WE ARE BETWEEN PROCEDURE-DRIVEN & RULE/EVENT BASED

WE ARE RULE AND EVENT BASED

WE ARE IN BETWEEN RULE/EVENT BASED AND POLICY-DRIVEN

1

2

3

4

What statement would best describe where your organization is on the automation maturity curve?

WE ARE POLICY-DRIVEN5

NONE OF THE ABOVE – WE’RE STILL MANUAL6


Jeff English

Verizon

IT Cloud Services


Data Center Automation:Verizon’s Journey


Where is Verizon on the automation maturity curve?

What are Verizon’s primary automation goals? What are your strategies to move “up” the curve? How is Verizon taking data center automation to a new level?


What are Verizon’s primary automation challenges?

How is Verizon overcoming those challenges?


What advice would you offer companies who are struggling to meet the challenges posed by implementing more sophisticated automation?


SummaryA Few Words to Review

Key topics

Automation has grown up! The Automation Maturity Curve presents opportunities for enterprises looking to reduce cost and risk while optimizing IT investments.

Findings

There is no “right” or “wrong” approach to automation.

If an organization wants to move “up” the automation curve, investment is necessary.

Experiences

Verizon is meeting the automation challenges they face today.

Where are you on the curve today and where do you want to be tomorrow?


For More Information

To learn more about Mainframe, please visit:

http://bit.ly/1wbiPkl

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For Informational Purposes Only

© 2014 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.

This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Some of the specific slides with customer references relate to customer's specific use and experience of CA products and solutions so actual results may vary.

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The Automation Maturity Curve: Taking IT to New Levels