THE 5 BIGGEST EA CHALLENGES SOLVED WITH REAL-TIME METRICS

Dominik Rose, LeanIX

Modern Enterprise Architecture needs to provide new answers

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Agile

Microservices Dev-­‐Ops

EA

How  do  users  like  the  new  feature  in  my  

Application?

Will  the  backend  be  able  to  handle  the  user  increase?

Which  areas  of  the  Application  are  error  

prone?

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”Through  2017,  90%  of  the  information  assets  from  big  data  analytics  efforts  will  be  siloed and  unleveragable.”

Source:  How  to  be  agile  with  business  analytics,  Gartner  2015.

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LeanIX Metrics takes Enterprise Architecture to thenext level

The 5 biggest EA challenges solved with real-time metrics

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Understanding availability of applications

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Understanding interface transactions

Understanding application usage

Integrating customer service data

Visualizing IT costs in business context

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Understanding application usage

Do you know the hot spots of your Application Portfolio?

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First glance: How many users are using your application?

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Second glance: # of users increasing, but interaction of single user is decreasing

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QualitativeInformation

QuantitativeInformation

Enrich metrics with qualitative information to get the full picture

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LeanIX Survey allows you to regularly conduct an Application Health Check

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User satisfaction score decreased heavily during onboarding of new countries

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Some ideas where to get the data from

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Application  Usage

Application  Health

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Understanding availability of applications

Which applications pose a serious technical risk to your business?

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Go beyond expiring vendor lifecycles to get a real-time view on operational risk

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Some ideas where to get the data from

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Application  Events

Application  Health

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Understanding interface transactions

Do you understand what data are exchanged amongst your applications, and when?

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Example

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Some ideas where to get the data from

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Monitoring  tools

Middleware

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Integrating customer service data

Are you investing sufficient resources to make your users happy?

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Example – how is the engagement for a certain user group?

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Some ideas where to get the data from

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Service  Desk  Information

User  Satisfaction

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Vizualizing IT costs in business context

How does the cost of IT support change over time?

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Good news – we managed to cut support and run costs dramatically

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Some ideas where to get the data from

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IT  Costs

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The four steps how to create your metric

The four steps to create your metric

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Link to fact sheet

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Create the chart

Identify the source

View at fact sheet or in reporting

1. Identify the source

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Metrics  REST  API: SDKs  available  in:

2. Create the chart

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3. Link to fact sheet

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4. View at fact sheet or in reporting

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FAQ

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• Why should I import operational metrics into my EAM tool?Operational metrics are typically available in expert tools. Our goal is not to replace these tools, but aggregate the information for everyone in the right business context.

• Is there a free edition?Yes. All LeanIX customers can use up to 3 Measurements w/ 5000 data points each and 6 months data storage for free.

• What are the costs if I want more?For 900 € per month, you can use up to 2000 measurements w/ unlimited data points. Your data will be stored permanently.

• Are there pre-build integrations available?We do have pre-build integrations, e.g. for pingdom. We are happy to discuss further options –please contact us directly.

• How can I access the SDK?See https://github.com/leanix/leanix-metrics-sdk-java. Other programming languages are available on demand.

Get started now!

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https://www.leanix.net/en/download/whitepaper-­‐metricshttps://www.youtube.com/watch?v=o2OsQ-­‐jfl2M

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with speakers from …

3. LeanIX EA Connect Day

à http://berlin2016.leanix.net

6th Oct 2016 - Zalando Innovation Lab, Mollstrasse 1, Berlin