Telecom Service Providers

ByN.CHARAN KUMAR

What is TSP?

TSPs provide access to telephone and related communications services.

Why TSP?

Policies

1)   National Telecom Policy 1994

2)   New Telecom Policy 1999

3)   Addendum to NTP -1999

4)   Broadband Policy 2004

5)   Amendment to Broadband Policy 2004

6)   National Telecom Policy 2012

eTOM

NGOSS

• A guidebook that defines the most widely used and accepted standard for business processes in the telecommunications industry.

• Describes the full scope of business processes required by a service provider and defines key elements and how they interact.

• "New Generation Operations Systems and Software" is the Tele-Management Forum’s programme to provide ways to help Communication Service Providers to manage their business.

• Frameworx (NGOSS) includes a set of principles and technical deliverables.

Top TSP’s in the World ’13

Stats of Top TSP’s 20131. China Mobile:

– Market Value: $213.8 Bn– Revenue: $88.8 Bn– Profit: $20.5 Bn– The world’s largest telecom operator , China Telecom has over 700 million subscribers.– The only telecom operator to have provided operations at Mt Everest.– It offers service in the China mainland Easyown, GoTone and M-Zone

2. AT & T:

– Market Value: $200.1 Bn– Revenue: $127.3 Bn– Profit: $7.3 Bn– America based– over 105 million subscribers around the world.

3. Verizon:– Market Value: $137.3 Bn– Revenue: $115.7 Bn– Profit: $0.9 Bn– Started in 1983

4. Vodafone:– Market Value: $135.7 Bn– Revenue: $74.4 Bn– Profit: $11.1 Bn– Spread across 65 countries & has nearly 440 million customers worldwide

5. American Movil:– Market Value: $70.7 Bn– Revenue: $60.2 Bn– Profit: $7.1 Bn– 250 million subscribers spread across 18 countries

6. Telefonica:– Market Value: $67.1 Bn– Revenue: $82.3 Bn– Profit: $5.2 Bn– Operates in over 22 countries. 

7. Telstra:– Market Value: $58.4 Bn– Revenue: $25.8 Bn– Profit: $3.5 Bn– It is by far the largest telecom player in Australia

8. NTT:– Market Value: $58.2 Bn– Revenue: $127 Bn– Profit: $5.6 Bn– Nippon is the global telecom giant from Japan– It has operations spread over Europe, Asia and America

9. Deutsche Telekom:– Market Value: $48.4 Bn– Revenue: $76.7 Bn– Profit (/Loss): ($7 Bn)– German telecom giant

10. Softbank:– Market Value: $47.2 Bn– Revenue: $38.7 Bn– Profit: $3.8 Bn– Japanese telecom giant

Telecom Operator Types

GSM• Airtel• Vodafone• Idea• Tata docomo• Aircel

CDMA

• BSNL• Reliance

Top 5 TSP’s in ‘IND’ 12

Airtel Vodafone Idea Reliance BSNL0

20

40

60

80

100

120

140

160

180

200

Subcribers

Subcribers

Market share

Airtel Vodafone Idea Reliance BSNL0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

Market share

Market share

U.P. (E

ast) 

Mah

arash

tra 

GoaAP

Tamil N

adu

Bihar

0

10

20

30

40

50

60

Subscriber Base

Subscriber Base

Top Subscriber Based States

Circles

4 Metro circles: • Large cities; high purchasing power, high population density • 160% penetration

5 A circles: • States with highest earning power • 84% penetration

7 B circles: • Majority of population in rural, low infrastructure development • 63% penetration

6 C circles: • Relatively lower earning power • Limited infrastructure • 50% penetration

Operators in Their Circles

Airtel Vodafone Idea BSNL0

5

10

15

20

25

30

35

2nd In1st InCIRCLES

Initiators in INDIA1st to Launch GPRS 1st to Launch EDGE

Fight Back

• Bharti Airtel's revenue market share up 1.1% after falling for 9 quarters.

It’s into..

It’s Into…

Infra-Towers

110,559 towers(15 circles)-Indus The Widest Coverage in IND. Idea's 11,000 towers will now be merged with Indus Towers.

Airtel-Business Plan

2 Activities: • Customer acquisition & Servicing.• business development/expansion.

Outsourced:– Hardware, Network management, Backend applications.– VAS, Telecom infrastructure .

1st to give :• Network management-Nokia Siemens and Ericsson.• IT and back-end applications- IBM,• Billing to someone else etc. • 1st to divest it’s hard assets(Telecom towers).

Vodafone-Business Plan

• Buy licences-spectrum bands-build networks-– Provide calls, – SMS and – Mobile internet services to customers.

Master plan-Karnataka

• Reliance has a Master Plan for GSM users in Karnataka(  46,  101, and  74. )

Quality of Service

It is based on:• Signal strength• Call Drop Rate• Blocked calls rate• S/N ratio• Throughput rate• Customer service

Considering these parameters the QOS for each Operator are rated on a scale of 1-5 i.e. Excellent to Poor.

Thank you…