Tech Blast:Troubleshooting

Michael SauersTech Rodeo

Doane College26-28 July 2012

Do you need to be a Techie?

No! Absolutely not!

You don’t need to be a techie to troubleshoot a computer problem!

Confidence

Perseverance

QuestioningSkills

http://www.flickr.com/photos/25504817@N00/2068031435/

ListeningSkills

http://www.flickr.com/photos/40732566596@N01/109538354/

http://www.flickr.com/photos/34596003@N03/4841810469/

AskGoogle

http://www.flickr.com/photos/49462908@N00/3951143570/

Forums

http://www.flickr.com/photos/8143486@N04/4437116960/

Where do you look for help?

http://www.flickr.com/photos/12033805@N00/3119891607/

Thank you!

Michael SauersTechnology Innovation LibrarianNebraska Library Commissionmichael.sauers@nebraska.gov

Special thanks to Susan Knisely of the NLC for allowing me to adapt her slides for this presentation.