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CX Mobile – Experience Your Customer

March 28, 2012

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1

News: Tealeaf CX Mobile

Tealeaf Brings Mobile Customer

Experience to the Forefront

Powerful and complete customer

experience analytics for mobile – mobile

web, apps and hybrid apps, HTML 5 –

gives companies the ability to see mobile

experiences through the eyes

of every customer.

To read the complete news release, click here.

2

Mobile adoption and expectations skyrocket

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Mobile Displacing Desktops

› Mobile devices will outnumber humans in 2012 1

› By 2014, mobile will exceed desktop internet usage 2

› Mobile transactions are expected to exceed $1T by 2015 3

› 85% of consumers expect the experience on a mobile device to be better than using a desktop computer 4

(1) Cisco Visual Networking Index: Global Mobile Data Traffic Forecast Update,

2011–2016 (2) Mary Meeker’s “State of the Internet” report

(3) Yankee Group, “The Mobile Money Forecast” (4) Tealeaf and Harris Interactive Mobile Transaction Survey

To read the complete news release, click here.

4

To thrive, companies must deliver

customer-centric mobile experiences

5

“Today, mobile offerings must be both fully

transactional and support the customer's end-to-end

experience.”

Forrester Research

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The only way to truly meet customer expectations is to see the

mobile experience through the eyes of the customer

7

Tealeaf Announces CX Mobile

Tealeaf CX Mobile is

the only complete

customer experience

analytics solution that

supports mobile web,

native and hybrid apps,

HTML 5

To read the complete news release, click here.