SharePoint YammerBRADLEY GELDENHUYS

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About me

Bradley Geldenhuys

Hillcrest

SharePoint Jedi

Gtconsult – Everything SharePoint

IW Team Lead – TechEd Speaker – SharePoint Saturday Speaker – I can drink 2 litres of Milk in 15 seconds

@bradgcoza http://www.gtconsult.co.za/blog

ORGANISATIONS WERE NOT BUILT FOR CHANGE

VS

EFFICIENCYINNOVATION

Transforming Culture Deploying Technology

“Social Enterprise is implemented 80% through organization culture and 20% through technology.”

- Gartner, September 2012

Technology

Culture

Enabling your most valuable assets - your people

Being successful means changing how you work

IT

HRSales

Marketing

&Changing how you work will be a journey for your organization

Understanding the stages of the journey and the success factors in each phase is vital

The Social Journey • Focused

• Systematic

• Proven

• Iterative

Focused

Systematic

Proven

Iterative

An effective vision:• Is linked to business strategy• Involves the right people• Utilizes the strengths of Enterprise

Social

Step 1: Define Your Vision

Transforming the way our company connects with each other, works together on tasks or projects, communicates with leadership,

Brainstorm the possibilities of an Enterprise Social Network (ESN) within your

company, and outline your organization’s high-level goals and objectives in particular.

Step 2: Map to Value

EngageAttract, engage and retain your employees

Communicate company-wide on a single platform.

Find experts and information fast.

Share best practices and drive innovation.

Collaborate

Connect, collaborate and share with high performing teams

Improve team project alignment.

Break down team silos across geographies & functions.

Manage external team projects.

InnovateAdapt, compete and win through rapid innovation

Brainstorm and crowd source new ideas.

Adapt and respond to change.

Build a unified culture.

Target and prioritize opportunities for business value to support your overarching vision and goals.

Marketing

Sales

R&D

IT

Operations

Finance

Customer Service

PR/Corp Comms

Step 3: Work Social

Engaged

Unengaged

&

Put your prioritized social initiatives into practice.

Target department & teams which have a clear vision on how to use social to work better.

Outline a plan for adoption and engagement.

Identify the people who will own and champion these initiatives.

Define a Communications and Trainings plan focused on adoption and change management. Users must understand the organization’s vision and what it means for them.

Change Management

Step 4: Drive Success

Identify a Community Manager and Power Users to build a more engaged culture by promoting transparency and collaboration.

Community Management

Establish a Governance & Usage Policy, integrate with current Business Applications, and encourage mobile app usage.

Technical Implementation

Step 5: Evaluate, Adapt & Iterate

Adopted Engaged Embedded

Team-Led

Reactive

Participatory

Aligned

Transparent

Collaborative

Achieve real business relevance by measuring your success qualitatively and quantitatively. Use Yammer engagement data to

support your findings.

Four Factors for a Successful Journey

Clarity of Vision IntegrationSponsorship and Participation

Community Management

Your organization can explain how ESN helps them do their job better.

Executives and key contributors are committed to driving adoption.

The right sources of business data are connected to your Enterprise Social solution.

A proactive, analytics-based approach is applied to engaging users.

Q & A

Talk to me

Takeaways

Contact me brad@gtconsult.co.za

Join the Yammer group

Follow me on twitter @bradgcoza

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