16
Update: October 2011 Danny Baggs Community Manager October 12, 2011 Solution Exchange – The WSM Community Platform Rev 2.0 01102010 Copyright © Open Text Corporation. All rights reserved.

Solution Exchange Partner Business Meeting October 2010

  • Upload
    dbaggs

  • View
    319

  • Download
    2

Embed Size (px)

Citation preview

Page 1: Solution Exchange Partner Business Meeting October 2010

Update: October 2011

Danny BaggsCommunity Manager

October 12, 2011

Solution Exchange – The WSM Community Platform

Rev 2.0 01102010 Copyright © Open Text Corporation. All rights reserved.

Page 2: Solution Exchange Partner Business Meeting October 2010

Update Overview

Statistics: How are we doing? Navigation Update Ideas Management Case Studies Newsletter Partner Request

2

http://www.solutionexchange.info

Page 3: Solution Exchange Partner Business Meeting October 2010

So, how are we doing?

3

Page 4: Solution Exchange Partner Business Meeting October 2010

Statistics Recap - May 2011

Snapshot 19th May 2011 (taken for Hamburg UserGroup)

75 Solutions contributed ~350 registered users 19 Community Feed Blog contributors ~1400 downloads of Solutions ~1075 Solution referrals

Monthly statistics Bounce Rate: ~45% Ave. Time on Site: 6:00 ~1,750 Visits ~6,500 Page Views 3.67 Pages/Visit

4

Page 5: Solution Exchange Partner Business Meeting October 2010

Statistics Recap - Sept 2011

Snapshot 22nd Sept 2011 (taken for Düsseldorf UserGroup)

79 Solutions contributed +5% ~420 registered users +20% 21 Community Feed Blog contributors +10% ~1600 downloads of Solutions +14% ~1325 Solution referrals +23%

Monthly statistics Bounce Rate: ~44% -2% Ave. Time on Site: 6:38 +10% ~2,600 Visits +49% ~9,000 Page Views +43% 3.57 Pages/Visit -3%

N.B. Percentages shown are difference between May 2011 and Sept 2011

5

Page 6: Solution Exchange Partner Business Meeting October 2010

Statistics

6

http://www.solutionexchange.info/graphs

Page 7: Solution Exchange Partner Business Meeting October 2010

Improved Navigation

7

Page 8: Solution Exchange Partner Business Meeting October 2010

Ideas Management

8

Demo

Page 9: Solution Exchange Partner Business Meeting October 2010

Case Studies

Only available to members of a group Create using CMS like Solution pages Describe the Challenge Promote your Strengths Visible under Group

9

Page 10: Solution Exchange Partner Business Meeting October 2010

Newsletter

10

Page 11: Solution Exchange Partner Business Meeting October 2010

Partnership Request - Wiki

Work together OT Social Communities Knowledge Partner Promotion

Page 12: Solution Exchange Partner Business Meeting October 2010

Partnership Request - Badges

Work together Delivery Server Knowledge & Best Practice Fun & Topical Scenario Partner Promotion

Page 13: Solution Exchange Partner Business Meeting October 2010

Partnership Request - Circles

Work together Delivery Server Knowledge & Best Practice Fun & Topical Scenario Partner Promotion

Page 14: Solution Exchange Partner Business Meeting October 2010

The Future

Wiki – Product Wiki & Open Wiki Community Interviews OpenText Video Services Further examples of Social Media Channels use Plus Your Ideas!

14

http://www.solutionexchange.info

Page 15: Solution Exchange Partner Business Meeting October 2010

All enquiries

E-mail Danny Baggs direct: [email protected]: http://www.solutionexchange.info/feedbackForum: http://www.solutionexchange.info/forumIdeas: http://www.solutionexchange.info/ideasTwitter: http://twitter.com/#!/OT_SolEx

15

http://www.solutionexchange.info

Page 16: Solution Exchange Partner Business Meeting October 2010

Thank You

16