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SOFTWARE FOR UNDERSERVED MARKETS Patrick McKenzie

Software For Underserved Markets

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Patrick McKenzie's lightning talk at Business of Software 2010 about selling software to underserved markets, principally women.

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Page 1: Software For Underserved Markets

SOFTWARE FOR UNDERSERVED MARKETS

Patrick McKenzie

Page 2: Software For Underserved Markets

Hello Gentlemen Ladies

Photo Credit: Old Spice

Page 3: Software For Underserved Markets

My Business

> 200,000 users 3,300 customers 90%+ female Median age: late 40s

Page 4: Software For Underserved Markets

“Typical” Software Customers?

Perceived software market:

B2B: Rich old white men who pay money for software.

B2C: Poor young white men who steal software.

Photo Credit: Apple

Page 5: Software For Underserved Markets

Build Things People Want to Use Buy

Demo: Young, single college educated women who go out twice a week. $X00 million in revenue

Aunt Mildred found a lost cow and wants to share with you. $X00 million in revenue

Page 6: Software For Underserved Markets

読めるならご存知でしょうが。

Recipe site. $20 million in revenue, doubling yearly, IPOed, pays dividends.

Page 7: Software For Underserved Markets

Demographics Are Not Destiny

Photo Credit: Mad Men, AMC

Page 8: Software For Underserved Markets

Don’t Do This

Page 9: Software For Underserved Markets

Features

GPL bingo card printing program (numeric, letter bingo and picture bingo). Also prints a calling sequence (equivalent to the output from a barrel full of balls). XML output for later linking to multimedia engine.

Marketing and documentation of OSS competitor.

(Quoted in full.)

Page 10: Software For Underserved Markets

Benefits

Next, Mr. Taylor announces it’s time for Multiplication Bingo. As Mr. Taylor reads off a problem (“20 divided by 5”), the kids scour their boards, chips in hand, looking for 4’s. One girl is literally shaking with excitement. Another has her hands clasped in a prayer position. I find myself wanting to play. You know you’re in a good classroom if you have to stop yourself from raising your hand.

Page 11: Software For Underserved Markets

What Is Your Real Business?

Advertising?Search?Providing several terabytes of high latency external caching for the human brain.Making the user seem smart.

Page 12: Software For Underserved Markets

TheEmotionBusiness

You Are In…

Page 13: Software For Underserved Markets

Depictions

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Connection

This is the entire front page, and they have about 800,000 more ladies using the software than you do.

Page 15: Software For Underserved Markets

kalzumeus.com @patio11 Love talking about this or any other subject.