Software AG Live - Boosting Business Performance in the Cloud - Joerg Klueckmann

©2014 Software AG. All rights reserved.

Joerg Klueckmann Director Cloud Business Solutions

Software AG Live Boosting Business Performance in the Cloud

©2014 Software AG. All rights reserved. 2 |

By 2020 the

cloud market will hit $241 Billion (2012 – $40.7 B)

jobs will be created by 14 million cloud computing by 2015

Source: Forrester


Software AG Live Improving processes

Managing IT portfolios

Developing applications

Integrating systems

ALL IN THE CLOUD


COLLABORATIVE

PROCESS ANALYSIS

PORTFOLIO

MANAGEMENT

PROCESS

AUTOMATION

& INTEGRATION

INTELLIGENT

BUSINESS OPERATIONS

& BIG DATA

ALFABET

IT Planning and

Portfolio Management

ALFABET

Enterprise

Architecture

Management

Portfolios Live

WEBMETHODS

Integration

WEBMETHODS

Business Process

Management

AgileApps Live

Integration Live

(Q4/2014)

APAMA

Intelligent Business

Operations

TERRACOTTA

In-Memory Data

Management

ARIS

Business Process

Analysis

ARIS

Governance, Risk

and Compliance

Management

Process Live


ProcessLive.com


About Process Live - ARIS in the cloud

• Process Live integrates social

collaboration with process improvement

capabilities in the cloud

• You can subscribe to Process Live and

start immediately to collaboratively

design, improve and share processes

• Process Live is built on proven ARIS

technology and methodology which has

shaped the BPA discipline over the last

20 years


Process Live capability architecture

Sharing Role-based views

Collaboration

Cloud architecture

User management

Design Analysis

Repository

Documents

Community


How Process Live boosts customer satisfaction

• Identify all customer touch points

• Design all processes following these

touch points (involve customers)

• Make them core processes with SLAs

and process owners

• Create customer journey maps and

continuously improve customer

experience


PortfoliosLive.com


About Portfolios Live

• Portfolios Live is the only cloud-based solution

for Integrated IT Portfolio Management

• Intended for IT architects, planners and

portfolio managers needing out-of-the-box

support for immediate EA and portfolio

assessment work

• Portfolios Live is built on Alfabet technology,

recognized as market-leading for Integrated

IT Portfolio Management and Enterprise

Architecture Management


How Portfolios Live boosts customer satisfaction

• Use IT portfolio assessment to identify

critical systems for customer

interaction

• Design your IT portfolio to support a

customer-centric organization

• Specify the capabilities to be

developed to create tomorrow's

customer experience


AgileAppsLive.com


About AgileApps Live

• AgileApps Live is a business process and

application platform to create situational

and case management apps

• It provides flexibility to adapt to changing

business processes, regulations, and other

business needs

• All applications deploy on mobile devices,

come with pre-built integration across

social networks, and can be deployed in the

cloud or on-premise


AgileApps Live capability architecture

Mobile &

web access Multi-channel

access Engagement

Cloud or on-premise architecture

User management

Interaction Analytics

Integration

Automation

Extension


How AgileApps Live boosts customer satisfaction

• Build applications that flexibly engage with

customers and differentiate your business

• Address your customers wherever they

are – be social

• Ensure consistent customer experiences

across all channels

• Respond faster to customer demands with

lower costs and effort


IntegrationLive.com Coming October 2014


About Integration Live

• Software AG’s iPaaS offering

provides hosted integration

capabilities delivered as a service

and available by subscription

• Integrate SaaS applications, such as

Salesforce.com and NetSuite with

other cloud-based applications

• Integrate SaaS applications with

traditional, on-premises

applications, such as SAP, Oracle

eBusiness Suite, and more


How Integration Live boosts customer satisfaction

• Have the freedom to use the systems

you need to boost customer satisfaction

• Ensure the right data at the right time

to solve issues faster

• Become that agile enterprise that

continuously improves customer

satisfaction


Software AG Live –

Start fast, gain more...


...and make your

customers happy Awesome

Customer

Service

Technology

Software AG Live - Boosting Business Performance in the Cloud - Joerg Klueckmann