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At first it's daunting... An Enterprise Social Network ESN is mostly about culture and very little about technology. With so many deployment failures, it's there are areas to focus that will make a big difference in the success of your deployment. Roles such as network administrators and verified admins are focused more on the technical side. Community managers and business social ambassadors really make a difference in managing the network. In this webinar we discussed many of the roadblocks to success including ways to remove road blocks.
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So, you have an Enterprise Social Network... Now What?!
Amira Hemani, Enterprise Collaboration Advisor
Joel Oleson, Directory of Technology Evangelism
About Joel & Amira
@ViewDoAmira
Enterprise Collaboration Advisor
Yammer Certified Power User &
Administrator
Background in SharePoint and other
Microsoft solutions
Currently in Boston area
@joeloleson
First SharePoint Admin
#1 SharePoint Influencer by Forbes Column
Most Popular SharePoint Blogger - Community Voted –
Collabshow.com
Epic Traveler – Speaking and Traveling to over 140 Countries
TravelingEpic.com
Agenda
Why Social?
Enterprise Social Maturity Spectrum
Roles Needed for a Successful ESN
Enterprise Social Successes & Failures
EVERYBODY’S DOING IT.
72%: Of enterprises have adopted social technology
Enterprise Social Maturity Spectrum
Enterprise Social Maturity Spectrum
During the experimenting phase of the social journey, one group takes a leap of faith and puts social theory into practice. The effort is focused on a specific need and all goals are set around that narrow initiative.
After experimentation has been completed, lessons learned are noted and start expanding to other parts of the organization. Pockets of social users begin to surface as both successes and failures are documented.
Organizations have built structured efforts and the majority of their operation are embracing social communication channels in (at least) small, but measurable ways.
The everywhere enterprise has optimized their social interaction and its use is truly pervasive and highly integrated into a wide range of core business processes.
Roles Needed for an ESN
Verified Admin
Network Admin
Group Admin
Power User
‘Community Manager’
IT/Infrastructure Support
‘Delegated Community Mgr’
Actively Engaged User
Technical Roles Cultural/Business Roles
Endorsement
• Line of Business
• Department Heads
• Executives
10
Got Roadblocks?
Social Successes/FailuresSuccess!
About ViewDo Labs
About ViewDo Labs
ViewDo Labs is a pioneer in enterprise social network analytics and governance.
We offer a unified view of what’s happening with Yammer, SharePoint and more – across the enterprise, and around the world.
Increase adoption while lowering the risks of collaboration.
We help orgs fuel innovation, better leverage their business data and intellectual property and realize value from their next gen social enterprise investments.
Our flagship product, ViewPoint Enterprise, is now generally available. For more information and a free sample, visit us at www.viewdolabs.com.
For a free copy of our Enterprise Social Maturity Spectrum white paper, go here: http://info.viewdolabs.com/enterprise-social-maturity-spectrum-white-paper
Contact Us
@ViewDoAmira
www.viewdolabs.com
@joeloleson
www.Collabshow.com
