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Project Management: Smart Goals & Feedback Un-distinguished Lecture Series (UDLS) Marcus Rohrbach Computer Science Department University of British Columbia

SMART Goals and Feedback (Project Management)

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Project Management is THE buzz word in business and more and more in academia. But managing things in projects does not guarantee success. Success and failure depends on people and communication. For this one of the most important things is the start and the end of a project. Setting goals at the start of the project ensures that everyone is working for the same thing. Feedback during and at the end of the project will provide everyone with very important information.We will interactively explore these topics which try to reduce misunderstanding and make projects more fun.From the Un-Distinguished Lecture Series (http://ws.cs.ubc.ca/~udls/). The talk was given Mar. 9, 2007

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Project Management:Smart Goals & Feedback

Un-distinguished Lecture Series (UDLS)

Marcus Rohrbach

Computer Science DepartmentUniversity of British Columbia

2UDLS - Marcus Rohrbach - 2007-03-09

Project Management: Smart Goals & Feedback

My Goal for today:

By the end of talk everyone in this room knows the basics of setting goals and giving and receiving feedback and can apply them at their next project.

3UDLS - Marcus Rohrbach - 2007-03-09

Project Management: Smart Goals & Feedback

Project Management

− Costs time / money− Might be difficult

+ Reduces conflicts+ Saves time / money

Should set time aside for thatShould be done regularlyEverything is so obvious… just do it!

4UDLS - Marcus Rohrbach - 2007-03-09

Project Management: Smart Goals & Feedback

Outline

Goals- Properties- Examples- Do it!

Feedback- Why?- “Rules”- Flashlight feedback

5UDLS - Marcus Rohrbach - 2007-03-09

Project Management: Smart Goals & Feedback

Outline

Goals- Properties- Examples- Do it!

Feedback- Why?- “Rules”- Flashlight feedback

6UDLS - Marcus Rohrbach - 2007-03-09

Project Management: Smart Goals & Feedback

Properties of Goals

Which properties should goals have?

7UDLS - Marcus Rohrbach - 2007-03-09

Project Management: Smart Goals & Feedback

Properties of Goals

Goals should be SMART- Specific- Measurable- Attractive- Realistic- Timed

8UDLS - Marcus Rohrbach - 2007-03-09

Project Management: Smart Goals & Feedback

Examples for Goals

"I want to have a good future""I want to be rich""I want to be a billionaire""I want to be a millionaire""I want to be a millionaire when I am turning 33"

9UDLS - Marcus Rohrbach - 2007-03-09

Project Management: Smart Goals & Feedback

Set your goal

What is your goal/are your goals for...- the UDLS?- a project?- your life?

10UDLS - Marcus Rohrbach - 2007-03-09

Project Management: Smart Goals & Feedback

Outline

Goals- Properties- Examples- Do it!

Feedback- Why?- “Rules”- Flashlight feedback

11UDLS - Marcus Rohrbach - 2007-03-09

Project Management: Smart Goals & Feedback

Feedback

Why is giving feedback important?

12UDLS - Marcus Rohrbach - 2007-03-09

Project Management: Smart Goals & Feedback

Feedback

Why is not done? What does it make difficult?

13UDLS - Marcus Rohrbach - 2007-03-09

Project Management: Smart Goals & Feedback

“Rules” for feedback

What is important when- Giving feedback- Getting feedback

14UDLS - Marcus Rohrbach - 2007-03-09

Project Management: Smart Goals & Feedback

“Rules” for feedback

Giving feedback- Do not gerneralize!- Speak from your point

of view!- Give positive AND

negative points!- Suggest how to

improve!- Be honest!

Getting Feedback- Don’t argue!- Take it as subjective

point of view of thatperson!

15UDLS - Marcus Rohrbach - 2007-03-09

Project Management: Smart Goals & Feedback

Flashlight Feedback

Everyone gives a short uncommented statement

16UDLS - Marcus Rohrbach - 2007-03-09

Project Management: Smart Goals & Feedback

Flashlight Feedback - Initiator

- What was good/bad?- Was it new for you?- Was it helpful?- Did I meet the goal?

“By the end of talk everyone in this room knows the basics of setting goals and giving and receiving feedback and can apply them at their next project.”

17UDLS - Marcus Rohrbach - 2007-03-09

Project Management: Smart Goals & Feedback

Project Management:Try it, it can be fun

Thank you for your attention!

Questions?

18UDLS - Marcus Rohrbach - 2007-03-09

Project Management: Smart Goals & Feedback

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