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Assignment 1
E-CommerceSIM5211
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SIM5211
Ahmad Zaki Bin Md Nor GM04091
Normadiah Binti Ismail GM04113
Noorakmar Binti Hussin GM04114
GROUP MEMBERS
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SIM5211Objectives:
To identify and to discuss the activities of e-commerce in the Malaysia scenario by using Facebook (FB) and Blogs.
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SIM5211EC Definitions:
Process of buying, selling, transferring, or exchanging products, services, and/or information via computer networks, mostly internet and intranets. EC can also includes following perspectives: Business process, service, learning, collaborative and community
Efraim Turban, D. K.-P. (2010). Electronic Commerce 2010 - A Managerial Perspective. Pearson.
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SIM5211Activities:
By using FIVE search engines that available in the market right now, browse the information about e-commerce system based on your views of TOP TEN web sites or found over the internet that operating locally and internationally. Besides that, also name THREE of the popular e-commerce system that is current actively in the Malaysia. For each of websites as stated as above, discusses about the goods as well as the services (if any) and its potential customers, and;
Discusses how it is being operated or implemented in order to serve and deliver its services for e-commerce system environment.
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SIM5211Top Ten Web Sites
google.com
facebook.com
youtube.com
yahoo.com
Enables users to search the world's information, including web pages, images, and videos. Offers unique features and search technology.
A social utility that connects people, to keep up with friends, upload photos, share links and videos
Enables users upload, tag and share videos worldwide!
A major internet portal and service provider offering search results, customizable content, chat rooms, free e-mail, clubs, and pager
A Complete One-stop Financial portal
http://www.alexa.com
maybank2u.com
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SIM5211Top Ten Web Sites
blogspot.com
live.com
twitter.com
lelong.com.my
http://www.alexa.com
Free, automated weblog publishing tool
Search engine from Microsoft
Social networking and microblogging service utilising instant messaging, SMS or a web interface
Online marketplace offering classified advertisements. Provides regions and countrywide search.
Malaysia's Number One Online MarketPlace
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SIM5211Facebook
E-commerce using facebook is a rising trend in this new world of social commerce which provides opportunities for seller to promote almost everything (goods and services) and gain sales by using facebook.
http://www.wearehathway.com/sell-products-on-facebook
Public, government, company, friend and fans can become potential customers.
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SIM5211Facebook Features
Users may Chat with their Facebook friends on one-to one, or with multiple friends simultaneously.
Use Facebook Credits as virtual currency to buy virtual goods in games and application on the Facebook platform.
Users can “Like” status updates, comments, photos, and links posted by their Facebook friends.
Photo and videos application, enables users to upload , tag friend and sharing with others.
Facebook Events let friends know about upcoming events in their community and to organize social gatherings.
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SIM5211Facebook Fan Page
Through facebook, businesses have access to millions of potential fans and quickly can spark products awareness to potential buyers.
Beside promoting business and learn about your customers, creating a facebook for business allows
- communication with customers;- get insights into what customers want;- help customers spread info through their social network
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SIM5211Facebook Stores
Several brands have already taken up storefronts on Facebook so fans visiting their “fan page” can also purchase goods and services.
Delta Airlines is one of these brands. Like Delta Airlines on Facebook and you can purchase tickets on their Facebook e-commerce store.
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SIM5211Facebook Deals
Facebook Deals offers online coupons, and discounts from local business.
This deal-of–the-day features discounted gift certificates usable at local and national companies
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SIM5211Facebook Advertisement
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SIM5211Maybank2u.comOnline banking or Internet banking allows customers to conduct financial transactions on a secure website operated by their retail or virtual bank, credit union or building society.
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SIM5211Maybank2u.comServices Offered : Accounts & Banking
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SIM5211Maybank2u.com
Services Offered : Cards
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SIM5211Maybank2u.com
Services Offered : Investment
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SIM5211Maybank2u.com
Services Offered : Insurance
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SIM5211Maybank2u.com
Services Offered : Loans
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SIM5211Maybank2u.com
Services Offered : Other Services
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SIM5211Maybank2u.com
Services Offered : Customer Service
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SIM5211
Potential Customers:
i)Maybank customer with a Maybank ATM/credit card ii)Maybank customer without a Maybank ATM/credit cardiii)New customeriv)Existing maybank2u.com customer who want to pay bills with any credit cardv)Don’t have a Maybank account but want to pay bills with any credit cardvi)Existing PayBills customer who wants to use Maybank2u.com services
Maybank2u.com
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SIM5211Maybank2u.com
I'm a Maybank customer with a Maybank ATM/credit card
1)Go to any Maybank ATM.2)At the main menu, select Maybank2u/Phone Banking/SMS Alert3)Select Maybank2u Application.4)Key in your own 6-digit Maybank2u.com Personal Identification Number (PIN).5)Key in the same PIN again to confirm. For security reasons, your PIN will not be printed on the receipt.
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SIM5211Maybank2u.comHow to login1)Go to www.maybank2u.com.2)Select Login, then Login for new users.3)Read the Terms and Conditions carefully and click on the Accept button.4)The Welcome page will appear. If you do not see this page, your browser may need to be upgraded.5)In the Access Number field, enter the ATM/credit card number that you used to apply for your Maybank2u.com PIN at the ATM.6)Enter the 6-digit Maybank2u.com PIN that you selected and click Activate.7)A new login screen will appear. Select your preferred username and password. Please use this username and password for all future access.8)To pay bills with other credit cards (not Maybank), login and select 'Add/Remove Credit Card' under 'Payments'.
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SIM5211Maybank2u.com
Login screen
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SIM5211Maybank2u.comLogin screen - security
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SIM5211Maybank2u.com
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© Mudah.my Sdn Bhd
Alexa Traffic Rank Reputation 2,195
Global Rank 10
Rank in MY 1,138
Sites Linking In 5 starshttp://www.alexa.com/topsites
more than 5.2 Million unique visitors a month
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Activities: Unlimited product and unlimited services - Buy and sell basically almost everything (ie; cars for sale, houses for sale, mobile phones for sale, computers for sale, properties for sale, pets, apartments for rent and find jobs) within the region conveniently(Categories: Property, Vehicles, Cars, electronics, accessories, hobbies, services, others)
Potential customers - The no.1 marketplace in Malaysia (by The Malaysian Digital Association (MDA) . users who browse this site from home, age between 45-64 and female user. (Audience Demographics from http://www.alexa.com/siteinfo/mudah.my#Recommended for those interested in Online Marketplace. Free of charge and user friendly. Very fast and good customer service.
more than 5.2 Million unique visitors a month
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SIM5211
A. How to Buy : Choose Item Step 1 of 3:
a. Search your region to begin item searchb. Search item by typing in search box or browsing
the categoryc. Click on item for more detaild. If there is an interest to purchase, get contact
numberStep 2 of 3: Contact the advertiser to arrange a meeting to view itemStep 3 of 3: Check the item and close the deal, ensure to check the item carefully before purchase/payment
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B. How to Sell : Post a free advertisement
Step 1 of 3: Fill Up the Insert Ad Form
Step 2 of 3: Preview Your Ad and Enter Your Password
Step 3 of 3: Select a payment method
For how long will the ad be published online?2 months, if it isn't deleted manually by the advertiser before that.
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SIM5211
Other• A search word must contain at least two characters, three if it's used with *• A search word may contain A-Z, 0-9, & (and-sign), / (divide). • Some normal words are ignored by the search engine. If you for example
search for the word 'and' it won't result in any hits.• Search words not found in the ad headings or ad text will not return any
results.• You cannot replace NOT with a minus-sign in front of the word you are looking
for, e.g. Perodua Myvi -1.3SR.
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Thank You
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