TRAINING BROCHURE

TABLE OF CONTENT

Table of Content 2

What we do 3

Corporate Training 4

Building a Highly Collaborative Team 5

Managing and Improving Employee Performance 6

Implementing Performance Improvement Plan 7

Performance Appraisal Optimization

for Continuous Performance Improvement 8

Optimizing the Performance of Your A, B, and C Team Members 9

Point to Point Communication Strategy for Employee Performance

Improvement 10

Strategic Leadership for Successful Strategic Management 11

Leaders On Line 12

Agile Collaboration 13

Leverage SolutionsTM 14

Personal Effectiveness for Today’s Employees 15

Flawless Presentation 16

Your Time and You 17

The Executive Chauffeur 18

Contact Us 19

What We Do

Simeon’s Pivot is a Management training and consulting firm with a focus on PERFORMANCE IMPROVEMENT. We work with our clients (both individuals and corporate) to bring about enhanced performance by closing the performance gaps through our

Status Revealing Diagnosis and Assessments Training and Development Performance Management Leverage SolutionTM Human Resources Consulting

We help solve Organizational problems, develop strategies, alter weak unproductive processes and optimize the performance of your employee and organization.

Simeon’s Pivot Corporate Training We are exceptional in designing Customized Targeted Management Training Programs based on the results of ours Status Revealing Training Need Analysis or your identified needs, hereby addressing specific performance need at each level of your organization. Our highly informative training programs are strictly trainee centered and solution focused; we design our programs with your staff in mind. Each of our training programs has been designed to equip your staff with the necessary apparatus to face the numerous challenging situations they are bound encounter while performing their day to day operations. Our training will improve their knowledge, skill and attitude. In-Plant Training: We can modify the title, content, objectives and overall focus of any of our training to meet your specific training need and delivered in house. Customized Course Design: Have you discovered areas of training need in your organization, which is not in this brochure; then we will help you design targeted courses to meet those identified needs Our Training Divisions Include:

Sales Management Marketing Customer Service Performance Management Leadership Development Personal Skill Development

o Time Mastery o Presentation o Personal Effectiveness o Effective Communication o Interpersonal Skills

Collaboration Mentoring Human Capital Management Workplace Ethics Corporate Governance Financial Management Driver/Chauffeur Training

A team is not just a set of people working together, to achieve ‘’team’’ status, members must have the capability to collaborate and complement each other continuously under a tranquil environment, as the successful operations of any team is their ability to effectively collaborate.. We will not just teach; we will build your team as this training involves numerous team building exercises.

COURSE OUTLINE

Module 1: Understanding the Concept “TEAM”

• Teaming Teams within Team • Team, Team-Work and The work of the team • Team Constituents • Team Cycle • Team Chatter

Module 2: Collaboration Framework for Improved Team Performance

• 4 Stages of Team Collaboration • Engaging the Collaborative Process • Combating the Challenges of Team Collaboration

Module 3: Team work Essentials for continuous High Performance

• Self-Management for Teams • Problem Solving for Teams • Decision Making for Teams • Action Planning for Teams

Module 4: Indispensable Skills for High Performing Teams

• Communicating within Team • Assertiveness within Team • Interpersonal Relation within Team • Criticism within Team

Module 5: Emotional Intelligence for High Performing Team

• Emotional Intelligence and Team Success • Core Emotional Intelligence Ability • Increase your Emotional Quotient

Module 6: Conflict Management • Identifying the causes of Conflict • Types of Conflict • Preventing Conflict • Resolving Conflicts

The most daunting task of a supervisor or manager is managing the performance of their subordinates. Every manager’s successful performance is as a result of the cumulative successful performance of their subordinate, this singular factor makes it expedient for Managers and Supervisors to positively and knowledgably embrace the task of managing and improving employee performance. This program focuses on the highly needed skills, gap revealing assessments, strategies, models and tools that will develop any manager or supervisor’s capacity to continuously and effectively manage and improve the inherent talents.

‘…the performance of a worker is not the responsibility of the worker but that of the

manager’ (Peter Drucker)

COURSE OUTLINE

Introduction: Performance Management (An Overview)

• About Performance Management • The role of managers in Performance Management Process

Module 1: Talent Management For Performance Improvement

• Talent management; The Importance • Identifying, Nurturing and Developing The Talents in Others • Employee Engagement • Talent Differentiation for Performance Improvement • Competency Framework for Better Employee Performance

Module 2: Performance Improvements

• Factors Influencing Employee Performance • Performance Analysis • Performance Improvement Process • Performance Improvement Model/Framework • Developing and Implementing Performance Improvement Plan

Module 3: Performance appraisal for Performance Improvement

• What Performance Appraisal is and what it is not • The different methods of Performance Appraisal • The Shifting Paradigm of Performance Appraisal • Effective Appraisal Discussion (Framing, Disagreement

Criticism, Feedback) • Choosing The Right Appraisal Criteria • The Effective Performance Appraisal System

Module 4 : Required Performance Improvement Skills for Managers

COURSE OUTLINE

Module 1: Conceptualizing Performance Improvement Plan Module 2: Deciding to implement a Performance Improvement Plan

• Is PIP the best option • PIP Decision Tree

Module 3: Before Implementing PIP

• Handling PIP Discussion • Handling Employee Reactions • Just before PIP(COACHING)

Module 4: Implementing PIP

• (+) or (-) PIP • The Implementer’s Metric • The Employee’s Metric • Moon Jumping PIP • Post-PIP

This training is designed for

• Managers responsible for the performance of others • Heads of Departments • Human Resources Managers • Team Leaders • Supervisors

Participants will learn how to: • Identify the costs of poor performance. • Gain an understanding of how to approach a PIP

effectively and reduce risk. • Assess whether a PIP should be implemented. • Learn how the PIP relates to other elements of

the performance management process. • Understand performance decision tree • Effectively link decision tree to employee

performance • Know how to carry out effective performance

discussion • Relate the PIP process to the employment brand

and risk tolerance of the organization

Do any of these statements sound familiar? • My employee’s performance just won’t change no matter what. • Dealing with a problem employee wastes my time. • The employee’s performance isn’t my problem. She just needs to accomplish more. • I know that employee is underperforming simply to frustrate me. • Poor performers are a waste of time. Replacing them is faster and easier. • I don’t care if a poor performer is having personal issues. Let him deal with it on his own time. • I don’t like the employee. I don’t want her working for me anymore anyway. • If he wasn’t so lazy, he’d get the job done. • Of course she knows what’s expected of her. • Who is he really hurting anyway? If I ignore him, he’ll eventually go away. • As soon as I use a PIP, the employee gets angry and blames

me. I don’t want the hassle. If you can relate any of statements above to your company, then set

employees up for Improved Performance by following our Performance Improvement Plan Process

COURSE OUTLINE

Module 1: Conceptualizing Performance Appraisal Module 2: The associated Dysfunctions of Performance Appraisal Benefits

Module 3: 5 Major Challenges Crippling Performance Appraisal Module 4: Performance Appraisal Techniques

Module 5: Deciphering Performance Appraisal Measurement Issues

Module 6: Performance Appraisal Communication System

Module 7: 360 Degree Feedback System

Module 8: Performance Appraisal Process Module 9: Post-Performance Appraisal for Performance Improvement

In this training, your people will: • Get the buy-in necessary for a successful Performance

Appraisal system. • Identify reasons why they have not been able to harness

the benefits of Performance Appraisal. • Imbibe communication system that makes performance

appraisal effective. • The critical elements of performance that should be

measured. • Identify the 6 Essentials for Optimal Performance

Appraisal. • Recognize the 5 major challenges of Performance

Appraisal. • Learn the various performance appraisal techniques

available to them. • Identify workable Key Performance Indicators(KPI) and

precise standards for performance evaluation.

Performance Appraisal is one of the most important tools available for management to be continuously aware of the performing ability of individual workers; this without doubt is critical to the continuous growth of the organization in terms operations, service quality and customer satisfaction. Performance Appraisal, however is a two edged critical resource, if designed, deployed and utilized effectively it will achieve continuous improvement in performance of staff, if however it’s deployment is associated with lack of proper understanding by the users, it becomes a tool for demotivation, stiff relationships and eventually declining performance. You can’t however decide not to measure performance as it is no more news that organizations that intentionally measure and manage the performance of their employees outperform organizations that don’t. So the question is “what do you do”? and the answer is simple; “train your staff about the intricacies of Performance Appraisal.

PONDER! • Do you have that tingling feeling that your teams can perform better with a slightly different

management style? • Can your managers say they are optimizing the full potential of their employees? • Have your mangers and team leaders identified and categorized their team members into different

Performing PERSONAS using the 3 essential dimensions of employee productivity? • Do you know that most managers including your managers still subscribe to the numerous short-sighted

People Management Myths out there? • Would your managers agree to the fact that there is more to Performance than the Performer • Which would your managers choose? "If it isn’t broke; why fix it" OR “Fix it even though it is not broken”

In this powerful Team Leaders Program, Participants will learn: • How to categorize their team into A, B and C type for optimum performance management • The systematic approach for managing your A, B and C Players • The six most common types of Personas in every work place • The P.A.P. Employee Categorization & Absolute/ Relative Employee Ranking Style • Determine the best type of players or combinations that fits your organization • Quality Team Resourcing • How to consistently get the best from each individual employee • When exactly you should do away with a particular employee • How to use the limited time available to get the best from every players

COURSE OUTLINE

Module 1: Identifying your A, B and C Players

Module 2: Meet the Six Persona of your team

Module 4: Absolute Ranking versus Relative Ranking System

Module 5: Managing “A” Player for Optimal Performance

• In-Depth Analysis of “A” Player • Manager’s Mandate • Check-List • Motivation • Career Plan • Communication

Module 6: Managing “B” Player for Optimal Performance

• In-Depth Analysis of “B” Player • Manager’s Mandate • Check-List • Motivation • Career Plan • Communication

Module 7: Managing “C” Player for Optimal Performance

• In-Depth Analysis of “C” Player • Manager’s Mandate • Check-List • Motivation • Career Plan • Communication

Module 8: Synergizing your “A”, “B” and “C” Players

Module 9: Coaching Styles for Each Player type This program comes with case studies, debates and a Performance Work-book

This Program is designed for:

Head of Departments

Executives and managers.

Supervisors Training Managers

Team Leaders

Human Resources professionals in charge of training managers.

The Pivot for every successful Performance Improvement

Strategy is Point to Point Communication. Everyone claims to know the power of effective communication but without clear evidence of its progressive effect. Team Leaders and Managers must now be strategic in their “Management Communication” as the effectiveness of your communication is directly proportional to the achievement of your strategic goals. The truth is Effective “Management Communication” can optimize Performance but it has to be strategic. This unique Practical “Management Communication” training program will open your managers to the power of point management communication at every touch point.

COURSE OUTLINE

Module1: Communicate to accelerate

• Principle of Encoding • Hall mark of effective communication • Communication Constitution

Module2: Charting Your Communication

• 5 Main Communication Frequencies • Setting up your Communication Chart

Module 3: Management Communication

• 7 Different Essential Management Communication touch points expounds on:

i. Ideal Outcomes and Challenges ii. Insight

iii. If and Then iv. Execution v. Case Studies

Module 4: Model for Successful Management Communication

Module 5: Communication Evaluation

Participants will learn:

• Practical communication patterns that produce result and continuously improve performance

• Today’s best practices for effective communication • 7 Pivotal Communication Point every manager must touch

every day for optimal performance of their team • Develop a good communication culture • Principle of Encoding • Practical Communication model for smooth day to day

communication • How to set communication mile stones and act on them • How to develop usable Communication Constitution

This training program is designed for top management level; those saddled with strategic responsibility, e.g. Strategic Growth, Strategic Planning and Strategic Management, those who would think for others to move and those who are responsible for organizational performance. Participants will gain insight on the highly important concept of Leadership and Strategy. The training is highly practical as it encompasses Leadership video illustrations, a variety of case studies and leadership exercises; it also requires participants to come up with real-life leadership challenges and problems especially in their organizations which will be treated during the training.

COURSE OUTLINE

Introduction to the program/Pre-Assessment Module 1: The Big Picture Formulation

• Mission and Vision • Values and Culture • Corporate Essence • The Confluence of Visions

Module 2: Strategy Formulation for the Big Picture

• Strategy for The Big Picture • Strategy Formulation Models • Strategy Formulating Process • Strategy Analysis • Managing the implementation Process • Strategy Evaluation

Module 3: Leadership in Strategic Management

• Personal Leadership • Strategic Planning • Strategic Leadership Styles and Motivation • Building Strategic Alliances • Strategic Problem Solving – Models, Process and Decision

Making • Leading with High Emotional Quotient • Strategic Team Leadership • Complete Strategic Leadership Checklist

Module 4: 5 Pivotal focus for Successful Strategic Leader

Case Studies and Assessment

Leaders-On-Line can be adapted for trainings like: • Leadership Training for Middle Level Managers

• Supervisory Leadership Skills • Leadership Styles and Motivation

COURSE OUTLINE

Module 1: Collaboration; A Leverage Solution

• What, Why, When and How • Stages of a Successful Collaboration

Module 2: Formulating Your Collaborative Framework

Module 3: Building Your Collaborative Framework

Module 4: Sustaining Your Collaborative Engagement

Module 5: Ending A Successful Collaboration

• Executives and managers. • Training Managers • Team Leaders • Head of Departments • Marketers/High Level Sales Men

Today, Collaboration has become a must for many organizations. For a lot of companies, its either they collaborate or they die. When you Collaborate you have access to resources and capacities that you do not possess and you have the opportunity to achieve goals that you would not be able to achieve if you venture

alone. Collaboration is a Leverage Solution TM

. Agile Collaboration has been designed to ensure the success of every, and we mean it; every collaboration, from How to Begin to How to End, The Stages and how to anticipate and handle different challenge you are bound to encounter

BENEFITS

• Know if Collaboration is the best way to accomplish your goals

• Know people to bring into your collaboration system • Select the best Structure for your Collaboration • Manage the Stages of Collaboration • Develop the highly needed trust • Hold effective collaboration meetings • Open up individual interest • Design and utilize collaborative documents • Anticipate and build Conflict Management System • Establish and deploy Decision Making Protocol • Develop Communication Plan • Create Accountability Standards • Create Joint Systems • Create Ending Rituals

Leverage SolutionTM is a 360 degree training and business solution program that helps to build the overall

performance of individuals and businesses.

The conceptual framework of Leverage SolutionTM is built around the principle of the Lever which is one of the

most powerful principles since the existence of mankind postulated more than 2000 years ago Archimedes

believed that anything can be achieved through the principle of the Lever and 2100 years after, we at Simeon’s

Pivot have been able to painstakingly dig deep into this powerful Lever Principle and creatively designed peak

performance programs from the root of this principle that will always result in Growth, Increase and Solutions to

Problems.

M-ADVANTAGE Leverage Solution™ for Effort Magnification

M Advantage is an in-depth teaching that relates the concept of Leverage to real life situation in a very unique way. It presents a simple way for you to understand how to strategically apply the principle of

Leverage to your Advantage whether in your business, work or life. M Advantage can give Money Advantage, Material Advantage, Moment Advantage, Mirror Advantage, Market Advantage and

Management Advantage

Lessons in M Advantage can be deployed as an Organizational training program or a business solution. It’s perfect for your retreat.

Program Structure:

Part 1: The Core Principle of the Lever: A deep teaching on the principle of the Lever and its relation to everyday life and business Part 2: 4 Time Tested Indubitable Leverage Solutions

TM

A journey into the Lever Machine to discover 4 tested and proven indubitable concepts that always give this highly needed Leverage; in here lies the secret of those who you admire and wish to be like. (The Untold Secret of the successful) Part 3: Essential Skills for Successful Leverage Relationship A thorough teaching on the specific skills that is required for you to initiate and sustain a smooth credible Leverage Relationship. Part 4: M.A.D. Solution M.A.D. Stands for “Mechanical Advantage Determinant”. It is a powerful 5 step in-depth analysis/assessment of yourself or your company that will not only tell you the type of Leverage

SolutionTM

that you should seek to break your limitations but will go further to identify the specific Leverage Partners that will help provide you the Leverage that you require to achieve your overwhelming goals. It is also a powerful model for problem solving.

Herein lies the major difference between the “working-successful people” and the “working-non-successful people”

To Avail your staff the benefits of M Advantage program, please call +234 1 8296094 or send your request to info@simeonspivot.com

Are you operating with a Pivot?

Every organization is limited to the Combined Effectiveness of her staff. Are your staffs truly as effective as required by your organizational goals and objectives? Optimize the day to day realities of your organization through this invaluable Personal Effectiveness Training.

COURSE OUTLINE

Introduction to the Program/Pre-Assessment

Module 1:4 Personality Tests

Module 2: Personal Vision Module 3: Conducting a Self S.W.O.T. Analysis

Module 4: The Power Force: Attitude

Module 5: The 3 Critical areas of responsibilities Module 6: Draw-In Communication Skills

Module 7: Work-Life Balance for continuous effectiveness Module 8: Personal Financial Effectiveness

Module 9: Building and Sustaining Smooth Relationships

Module 10: Developing a Personal Problem Solving Process and Decision Making Process

Module 11: The Principle of Leverage

Personal Development Plan (Work Book)

At the end of this program, participants will:

• Gain an accurate status of their effectiveness • Get responsible in the most critical area of work • Learn how to and adopt the habit of continuous self

SWOT analysis • Recognize the communication style that influences

any one on the cadre • Learn various skills that helps to sustain smooth

relationship with diverse personalities • Identify the most powerful force in any human life

and begin to use it to their favor • Gain a deep insight of the Principle that successful

people can’t do without • Develop their own unique potent problem solving

and decision making process • Ultimately have a more holistic control of their

personal life • Go with a personal development plan that will

sustain the paradigm

In today’s dynamic business environment, Presentation is largely judged more by how the message is said compared to what is said. As the “how” goes a long way to establish the meaning of what is being said. You are “seen” before you are “heard”; heard before you are “understood”; the synchronization of being seen, heard and understood requires skills and that is exactly what this course is designed for. Flawless Presentation has been designed with the necessary competence required to deliver a flawless, captivating and convincing presentation at all times. This training encompasses Sales Presentation, Idea Presentation, Business Presentation, Product Presentation, and Key Note Speaking, Motivational Speaking and Training.

At the end of this Training Program, participants will: • Acquire the technical secrets behind a continuous flowing

presentation. • Identify different presentation energies and how to create

them • Identify 5 key things to consider before you start

presenting. • Recognize the major loophole in any type of presentation

and learn how to overcome them. • Learn the secret of designs that appeal to audience • Be able to break their presentations into easily deliverable

and audience friendly structure. • Learn the best way to ensure you don’t forget anything. • Gain robust insight into divers types of Presentation. • Instantly get accustomed to a new habitat called ‘STAGE’.

COURSE OUTLINE • Introduction :Presentation “What and Why” • Module 1: Presentation Energies • Module 2: Segmentation of Presentation • Module 3: Stage Presence and Performance • Module 4: Forms of presentation • Module 5: Major Presentation Loopholes and

h how to overcome them • Module 6: Special Presentation Situations • Module 7: What lies beyond effective

Preparation?

Practical Presentation Exercise

Time is man’s most valuable asset, irrespective of who you are and what you do. Time neither has respect nor regard for anyone, it does not take cognizance of what you are doing or not doing, it does not notice you; it just ticks.(Tick; Tick; says the clock). This unique “time enlightening” course is designed to be as practical as possible, you will understand that the your ability to manage” yourself/ your task” to be in tune with available time is a key success tool to effective day to day operation not exactly “managing time” because it is impossible to manage what cannot be influenced; like time; attempting to manage time is like attempting to manage the weather. Our Time Quotient Test will reveal where you stand in the perception of time, how your time paradigm influences your day to day work and furthermore, the longtime negative or positive effect of your time paradigm on your health.

COURSE OUTLINE

Pre Training Assessment: Time Quotient Test

Module 1: The Myth of Time

Module 2: Your Time and you

Module 3: Your time and goals Module 4: Your time and work Module 5: Your time and people Module 6: Your time and tomorrow

Module 7: Time Quotient Test Result Analysis

You will learn how to: • Systematically prioritize • Effectively Delegate • Block time leaks • Kill time wasters • Overcome Procrastination • Develop the art of Anticipating • Effectively deploy energy • Get more organize

COURSE OUTLINE

INTRODUCTION AND PRE- ASSESSMENT

MODULE 1: THE EXECUTIVE CHAUFFEUR

• Who is a Chauffeur? • What kind of person makes a good Chauffeur? • What knowledge and skills does a Chauffeur need?

MODULE2: ASSET (AUTO-MOBILE) MANAGEMENT (VEHICLE LITERACY) • Pre-trip inspection • First-rate Vehicle maintenance • Extensive Knowledge of vehicle’s Under Bonnet (Engine Oil, Leaks, Hoses, Oil,

Coolant, Fluids, Belts, Vehicle’s tires, brakes, windshield wipers, lights, oil, fuel e.t.c.) • Detailed Under-Bonnet Practical

MODULE 3: ROAD MANAGEMENT

• Traffic rules and regulation....Highway codes • Advance Driving and Defensive Driving

Maximizing Mirrors

Avoiding Blind Spots

Speed and Space Management

Rain Driving/Night Driving

Collision Avoidance Technique

Accident Scene Instructions Do’s and Don’ts of Driving, and lots more.

MODULE 4: BOSS MANAGEMENT

• Interpersonal Relationship (4Ps of Relationship) • Giving and Earning Respect • Excellent Communication • Maximizing passenger comfort • Etiquette and Confidentiality Issues • Highway Security Detective Measures • How to project a company’s positive image

MODULE 5: PERSONALITY MANAGEMENT

• Dressing • Time Management • Wrong Inward and Outward Traits to shun • Right Inward and Outward Traits embrace • General Personal Effectiveness • As we go: Your Driving and You (You Are What You Drive)

Do you know that moving a vehicle from one place to another is the easiest part of your driver’s job? Our experience in drivers training reveals that countless drivers lack respect, effective communication, good hygiene, good dress sense, punctuality, bad vehicle maintenance, and more, resulting into continuous conflict between drivers and their managers, superior and the people they drive. This drivers training program has been designed to solve all the various issues you encounter with your driver(s) and it accommodates literate, semi-literate and illiterate drivers. It is practically an Instantaneous Driver’s Make Over Workshop.

Our value proposition to you:

• Cost reduction from first rate maintenance culture, and removal of fees paid for highway offences

• Smooth interpersonal relationship between drivers and those they drive helping work flow better

• Morals and Values including honesty, integrity, patience, tolerance, and truthfulness will be subtly and methodically inculcated into your drivers.

• Drivers will develop better self-management in areas like dressing, hygiene, punctuality

• More comfort for staff as a result of better driving from a thorough defensive and advance driving class

Office Address 1st Floor, Front Wing

19, Town Planning Way, Ilupeju Lagos

Phone: +234 (1) 8296094 Email: info@simeonspivot.com

www.simeonspivot.com