Scriptura Engage Platform

Scriptura Engage is a customer communication management (CCM) solution to create and deliver personalized communications for print, email, online, mobile, archive, social media or other channels.

Scriptura Engage:Communicate with millions, engage individuals

Scriptura Engage helps organizations better communicate with their customers by providing software for multichannel customer communications. Scriptura Engage offers solutions to create and manage print, email, online, social, mobile or interactive communications.

Document Design & Generation

Reduce your templates by 70% and decrease time-to-market with a WYSIWYG environment to design communications without programming.

Interactive Document Assembly

Boost customer response rates by personalizing standard communications in real time, while maintaining regulatory compliance.

Multichannel Delivery

Increase response rates by 65% by delivering communications to print, email, online, mobile, social media, text and other channels.

Includes

all features

Electronic Forms

Create and deploy intelligent electronic forms 80% faster without programming.

Doccle Connect

Deliver your customer communications to Doccle 50% faster with minimal effort and minimum resources.

Mobile

Boost customer experience by delivering interactive mobile communications without programming.

More information?Visit www.scripturaengage.com or call 0032 3 425 40 00

Scriptura Engage is a software solution of Inventive Designers | © 2015. All rights reserved.

Scriptura Engage | Solutions Reach. Connect. Engage.

More information?Surf to www.scripturaengage.com or call: Europe 0032 3 425 40 00 | US 011 32 3 425 40 00

Engage customers

• Offer customer communications using a mix of channels and devices, depending on content and context

• Improve customer experience and customer loyalty

• Create unique communications adapted to the customer’s profile and local language

Response and preference management

• Track customer response and decide on ‘next action’ based on closed loop channel feedback

• Use feedback to improve future communication flows

• 360° view on customer communications

Reduce cost of ownership

• Reduce costs by one central platform that keeps track of all communication flows, including closed loop track-‘n-trace and response and preference management

• Typical return-on-investments from 6 to 12 months, depending on the specific case

Turn a cost center into a profit center

• Have all departments share the same resources even with their specific requirements

• More financial control and better accountability

Deliver multichannel communications

• Optimized output for print, email, social media, SMS (text), web and others in one single pass

• Use new channels, like social media

• Produce output for mobile devices, like iPad

Customer interaction

• Customer interaction through the use of electronic forms and mobile applications

Reduce risk

• Ensure regulatory compliance by managing content based on business rules

• Re-use information that has already been approved

• Closed-loop control of all communications

Increase brand value

• Offer a consistent brand across channels and devices

Business users

• Let business users create and modify customer communications within hours, not days, and free up time of your IT-department

Web-based and interactive applications

• Empower customers to receive personalized correspondence on demand

• Provide interactive electronic forms for a better customer experience

Innovative technology

• 100% open standards: fit any environment

• Cross-platform

• Integrate seamlessly with back-end systems

• Access data from any database, CRM, ERP, BPM, ... simultaneously

Scriptura Engage is a software solution of Inventive Designers | © 2015. All rights reserved.

Scriptura Engage key differentiators

Turn your customer communications into a differentiator

1 Create

comunication

2 Customer

preference & business rules

3 Send

communication to customer

4 Track feedback, new behaviour,

new preferences

5 Turn information into intelligence

Scriptura Engage | Solutions Reach. Connect. Engage.