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Installation Guide Initial Customizing Guide
SAP Solution Manager
h t t p : / / w w w . l i n k e d i n . c o m / i n / s o l u t i o n m a n a g e r
W e n c e s l a o L a c a z e
Sap Solution Manager Initial Customizing Guide
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Table of Contents
Versioning ..............................................................................................................................................................................3 Author Bio ..............................................................................................................................................................................3 Purpose....................................................................................................................................................................................4
Solution Manager – Scenario Description .............................................................................................................4 Initial Task..............................................................................................................................................................................5
Create the Project ...........................................................................................................................................................5 Generate Scope ...........................................................................................................................................................6 Activate CTS .................................................................................................................................................................6 Start the Customizing ...............................................................................................................................................7 Basic Customizing......................................................................................................................................................7
Initial Configuration Part1 ..........................................................................................................................................7 Maintain Profile Parameter....................................................................................................................................8 Maintain Logical Systems..................................................................................................................................... 10 Assign S-User for Sap Support Portal Functionality.................................................................................. 11 Initial Configuration Part II ................................................................................................................................. 12 Schedule Background Jobs .................................................................................................................................. 12 Set-up System Landscape .................................................................................................................................... 14
Service Data Control Center..................................................................................................................................... 14 Activate the SDCC in the Solution Manager .................................................................................................. 14 Define Solution Manager Master....................................................................................................................... 16 Check Service Data Control Center Connection to SAP ............................................................................ 17
Create the Solution Manager Implementation Project ...................................................................................... 19 Assign the Landscape ............................................................................................................................................ 20 Generate the IMG Project ..................................................................................................................................... 20
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Versioning Version Change Date
1.0 Original 10/06/2008
2.0 Webpage Link. 23/06/2008
Author Bio
My name is Wenceslao Lacaze and I’ve been working as a SAP basis
Administrator and Solution Manager Consultant for the last 8 years.
I’m a Techno-Functional SAP Solution Manager Subject Matter Expert (SME), I
Design, Build and Implement the product using “Run Sap” Methodology.
I have developed a very extended experience with medium and large scaled
SAP installations in several (multi)national environments.
I am based in Argentina, but work all around the World.
I work directly for clients or via an agency.
I do speak Spanish, Italian and English fluently.
You can contact me at:
Email: [email protected]
http://www.linkedin.com/in/solutionmanager
You can found more papers at :
http://wlacaze.googlepages.com/home
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Purpose
This customizing guide has been compiled to know how to make the minimal Customizing in
Solution Manager.
Solution Manager – Scenario Description
You have your Solution Manager Installed and you already done the initial Post-install task
SolMan
SLD
SAP
Abap/Java
RFC READ
RFC TMW
RFC TRUSTED
RFC BACK
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Initial Task
All the changes in Solution Manager can be assigned to 1 Project, This allow to control all the
Customizing using one repository.
Create the Project
To create the project goto:
Txcode: SPRO_ADMIN and click in New.
Write the Project Name
Complete the information requeried.
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Generate Scope
If you want you can create a Specify Scope to use in you Solution
Scope�Specify Scope
Select SAP Solution Manager and then click in “Generate Project IMG”
|
Activate CTS
You can Activate the the CTS, this allow to control all the transport for this project like a 1 single
package.
Transp Requests � Activate CTS Funcionality
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Start the Customizing
Go to the Txcode: SPRO and execute the Project
Basic Customizing
The Basic Customizing in Solution Manager allow us to use the scenarios related to EWA-Remote
Monitoring. Remember to change the status of the task if is already done.
Sap Solution Manager � Configuration � Basic Settings �Wizard-Based Initial Configuration
�Solution Manager
� General Configuration
� Service Data Control Center
� Service Desk and Issue Tracking
Initial Configuration Part1
This step create the User to Administrate Solution Manager, another user used internally in
Solution Manager to publish the BSP Services and make the initial configuration to connect
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Solution Manager to Service Marketplace.
Complete with the administrator username. Complete with the desire communication
username.
Write your OSS username and Password,
this OSS User need to have enough the
Authorization in Sap Marketplace
When the wizard end Solution Manger show
the status of all task and the Password to
logon with the new Administrator User
Maintain Profile Parameter
You need to update the Instance Profile to add the follow information
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• login/create_sso2_ticket = 2
This allow the SM system create the Single Sing-on Ticket between SM and SMD
• login/accept_sso2_ticket = 1
This allow the SM accept ticket from other system to access via single sign-on
• icm/host_name_full = fully-qualified server name
This parameter is used by SM to show the BSP Pages to the SapGui
• icm/server_port_1 = PROT=SMTP,PORT= <> 0 e.g.:25000
Parameter to setup the SMTP Port
• login/no_automatic_user_sapstar = 0
To block the logon of SAP*
Select the Instance Profile / Extended Maintenance and Change
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Add all the values and Save/Activate.
Maintain Logical Systems
Maintain the Logical System allow to Identify our system in the Landscape.
Define the System
You need to user <SID>CLNT<CLIENT> nomenclature
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When you save the system show in wich Workbench Request you want to save the modification.
Now you can see the Current Project “Z_SG_SSM” created before..
Assign the Logical System defined to the Clients in SCC4
Assign S-User for Sap Support Portal Functionality
In this step you map the ABAP user to the OSS user, this is mandatory to use the Maintenance
optimizer tool..
Create a new entry writing:
User: ABAP User.
Sap Customer Number: Customer number.
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Contact Person: Oss user whitout the S letter.
Initial Configuration Part II
In this Step, the SM activate several BC sets in Automatic.
Click in Yes and wait until the process end.
Schedule Background Jobs
Schedule the Jobs
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REFRESH
MESSAGE
STATUS
This periodic job collects responses from SAP for messages sent from
the SAP Solution Manager
SOLMAN_ISSUE
_STATUS_REFR
ESH
The SAP Solution Manager buffers message attributes, such as the
current user and the processing status. This periodic job collects these
message attributes from the message system and makes them available
for analysis.
REFRESH_ADMI
N_DATA_FROM_
SUPPORT
The job periodically reads administrative data from SAP Support
systems via RFC connection SAP-OSS and buffers them in SAP Solution
Manager System. This data is required for service connections and
Support Desk (for example: System data synchronization with SAP
Support Portal).
SEND_SYSTEM_
RELATIONSHIP
_TO_SUPPORT
The job periodically sends the information which systems are
monitored by Solution Manager to OSS. This data is required for the
new services "SolMan Diagnostics" and "SolMan Classic".
SERVICE_CONN
ECTION_LISTEN
ER
The job periodically checks if a service connection has been scheduled
to be opened in Solution Manager. If so, it sends this information to OSS.
This job requires little system resources. It only connects to OSS when a
connection needs to be opened. If open fails, it retries next time it runs.
Landscape
Fetch
(RSGET_SMSY)
The job gets system data for the Solution Manager system landscape, by
automatic data transfer.
Update Downtime Status
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Select the Job to schedule and click in the Run icon
Set-up System Landscape
In this task you add the system to the Landscape using the wizard
Service Data Control Center
This task allow to configure the SDCC in Solution Manager.
Activate the SDCC in the Solution Manager
Prerequisite:
System already in SMSY
Rfc Generated
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Environment�Solution Manager Operations�Administartion SDCCN
In this screen you can Add and Assign Sap Solution Manager like the Master System. Click in the Add
Icon.
Select the system and the Client.
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When you add one system you need to Assign the Master System and check the connectivity between
Solution Manager and the Satellite System.
Define Solution Manager Master
In this task you setup the Solution Manager like Master System in the Sattellite.
Environment�Solution Manager Operations�Administartion SDCCN
Select the row of the Satellite System and select
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Master System � Assign as Master System
Check Service Data Control Center Connection to SAP
In this task you check the Comunication status from SM to SAP.
In Txcode:SM59 check the RFC Destination SDCC_OSS, SAPOSS
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In Txcode:SDCCN
goto�Settigns�Task-Specific
Click in the RFC Destinations�Settings
Click in the Icon to create destinarion
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Create the Solution Manager Implementation Project
The Solman Project is used to control and monitor all the Solution Manager implementation.
Txcode: SOLAR_PROJECT_ADMIN and Click in”New”
Select the Name of the Project and the Type:
Select the Project Language
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Assign the Landscape
System Landscape� System
Select the Logical Component(in SM 7 you have already the logical component Z_SOLMAN_ITSELF)
Save, Solution Manager show the ”Enhancement For Documents” screen, Click in OK
Generate the IMG Project
System Landscape�IMG Projects
Select the Productive System role in the Drop Box and Click in Replace icon..
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Select YES
Select the SPRO Porject and click ok
Select No,Later when SM ask if you want to create a new transport request.
Now you see the Green Light,