we provide the ultimate solutions to your needs

Our Mission , Vision , Strategy Imagination. Ingenuity. Skills.

Our on-going mission is to help our client’s design and build systems that transform their operations in harmony with their organizational strategies and goals. We provide the tools and knowledge such that our clients’ can take a proactive stance to their day-to-day business undertakings, as well as achieve their aspirations by harnessing the power of emerging technologies.

Our pursuit is to deliver exceptional and progressive solutions that are right for our clients today and tomorrow.

Provide our clients with ‘architected’ solutions that raise

the bar amongst our peers and provide precedence for

future projects. Provide our team with the tools,

knowledge and coaching to foster creativity and

professional growth.

Some Of Our Technology Alliances

Our Main Activities

Managed Service

Oracle Support SAP Support HP Support

Cisco Support Astaro Support

Outsourcing Infrastructure Experts (Java –

Oracle) Development

Products CRM

Scheduling Helpdesk Law Office

Clinics

Solutions Health Care Law – Courts

HR Airlines

Surveillance

Consultancy BPM DSS

Training •Information Technology

Training •Sales Trainings

Projects Ministry of Finance www.mof.gov.kw

Ministry of Health www.moh.gov.kw

Ministry of Justice www.moj.gov.kw

Ministry of Communications www.moc.kw

Ministry of Interior www.moi.gov.kw

Ministry of Planning www.mop.gov.kw

Ministry of Social Affairs & Labour www.mosal.gov.kw

Civil Services Commission www.csc.net.kw

Central Tender Committee www.ctc.gov.kw

Ministry of Electricity & Water www.MEW.gov.kw

Kuwait Fire Service Directorate www.kfsd.gov.kw

Ministry of Awqaf www.awqaf.gov.kw

Our Branches State of Kuwait - Head Office

Egypt - Branch

Jordan - Branch

Products 1. EHR , EMR (HMIS)

2. Human Capital Management (HR)

3. Courts System

4. Procurement and Tendering

5. Project Costing

6. Surveillances

7. Billing OSS, BSS

8. Manpower and Social Affairs

Solution Project Team

Contact Us

Beshara Group for General Trading & Contracting Co

Office#2, Mezzanine Floor, Fisheries Bldg., Sharq.

P.O. Box: 6267 Salmiya Code 22073.

Phone: +965 2241 5370/4/5

Fax: +965 2241 6898

Mobile: +965 9985 0275

E-Mail: amd@ebeshara.com

www.ebeshara.com

SAP Implementation Methodology

SAP Partner means SAP Consultancy firm responsible for implementation of SAP. ( Preparation , Blueprint , realization , final preparation , go live , improvements ).

SAP Customer collaborate to complete the implementation

BUSINESS BLUEPRINT Module-wise

100% Information about Customer

Preparation of Flow Cycle

Several Workshops to understand Business Process

Gap Analysis: AS IS & TO BE

AS IS: List-out Business Process and output of current system

TO BE: Mapping AS IS in SAP. Any Gap, List.

Rectify Gap through ABAP Consultant

Questions & Answers Database (Checklist)

Project Manager

Team Leaders

Functional Consultants

Technical Consultants

Support Consultants

Project Hierarchy

PREPARATION Agreement between SAP Partner and SAP Customer Scoping – Types & No. of SAP Consultants required to

execute the Project Formation of Steering Committee (Top most

authorities of Customer & Partner as Members of Committee) – for smooth functioning of Project execution

Kick-Off Meeting (First Meeting of Project Team)

Project Management Project Management Key Activities:

Review template plan and highlight key activities associated with client initiatives

Provide risk/impact assessment for the project

Quality Assurance/Validation of project implementation meets established functional and technical requirements

Best Practices discussions around project management of a Solution Archeticture implementation

CONFIGURATION/REALIZATION

As per Business Blueprint Configuration – Baseline Configuration

FINAL PREPARATION Additional Configuration work which was not

highlighted in Business Blueprint

Legal System Migration Work-uploading data from non-SAP to SAP

Testing Configurations

Training End Users

Planning & preparation of Cut-over activities-lock SAP system not to make any changes

GO-LIVE & SUPPORT Deciding Go-Live

UAT-User Acceptance Test (should be prepared for all modules and sub-modules): Sign-off by End users certifying that no Support Issues/Remarks.

SAP Roll-Out Adaptation in accordance with legal requirements

Standardization of global business processes

Optimization of business processes between companies

Higher information transparency

Documen-

tation

IMG structures

and settings

Global customer

developments

Organiza-

tional

structure

Master data

documents

Country

versions

Local

develop-

ments

Global and

intergra-

ted processes

Local

processes

Local

requirements

Global

template

Project Phases Project preparation

Testing Fit-Gap Analyzes

Info seminars

Customization Go-Live and support

Go – Live preparation

Kick Off Workshop

Clarifying of

responsibilities

within project team

Installation of

Russian System

(SAP Basis

preparation works)

GAP list

formation

concerning

differences to

corporate

template incl.

Russian legal

requirements

Customer's

Master Data

evaluation

Definition of

Reports and

Forms which

need to be

adopted

Customization of

business-

processes

Adjustment of the

organizational

structure

Planning of training

(can be organized

in a flexible way,

depending from

project volume)

Training of the

project team

(Key user)

Preparation of

data for the

integration

test (test

scenarios are

being

prepared by

key users)

Testing of the

system through

all modules

Correction of

the mistakes

Data

preparation for

the upload

Data transfer

Preparation of

productive system

(done by SAP Basis

consultants – mainly

in house)

Evaluation of the

“System Readiness”

before Go-Live

Organization of After

Go-Live support

Transfer to

productive system

(Go-Live)

Open problems

solution

Closure of the

first period

Evaluation of

work of the

productive system

System support

Project closure

Project Start

The system is adjusted

Go-Live

Development Standards and Process Quality Metrics Quality Assurance

Software Evaluation Reports

Staff Performance Metrics

Task Monitoring Metrics (Estimated/Actual Variance)

Audit and Review Reports

Quality Control Test and Defects Log

Standards Compliance to software quality models (ISO, CMMI)

Why take the Fast Track? Ensure the system architecture of the Solution

implementation is optimized to take full advantage of the power of Solution Archeticture and standard SAP tools

Ensure you implement high value improvements to enhance current system performance as well as to allow for future system growth both in size and functional content

Ensure smooth integration of future content within Solution Archeticture system and NetWeaver adoption program (ESA / EP / XI)

Validate your implementation approach against “best-in-class” implementations.

Ensure the proper foundation to support future Solution Archeticture initiatives.

Fast Track across the SAP Portfolio

On demand

On premise

On device

Deployment

Business

Solutions

Analytics

Technology

Solution Portfolio Industry & LoB

HANA

Mobility

Innovations

Implementation

Testing

Key User Training

Successful rollout and adoption

Configuration documentation

Fast Track means few weeks to Run

Start Run Deploy

Expectations

1 3

Project management

Kick-off workshop participation

Preparing technical infrastructure

Mutually-approved scope

document

Working SAP system

User-acceptance testing

Onsite and remote support

Superior support to ensure smooth functioning

2

Results

Fast Track tools & Pre-defined Services

Fixed-price Implementation Services

Pre-defined Project Methodology

Ready-to-use Accelerators

Start Run Deploy 1 3 2

Project management

Kick-off workshop participation

Preparing technical infrastructure

Accelerators / Deliverables Consulting Delivery Guide Project schedule

WBS Service Delivery Model, roles and

responsibilities Request for consultants template Process descriptions Process-flow-documents Kick-off presentation Consumption Guide Pre-delivery requirements and

checklist

Solution Realization

Master Data Load

Refinement Workshop &

Refinement Realization

Knowledge Transfer to Key Users

Accelerators / Deliverables Installation guide

Solution Documentation

Solution Manager content

Best-Practices content

(pre-configuration)

Configuration activities

Consulting Delivery Guide

Implementation Content

Performance Tests

End User Training

Sign off of solution

Go-Live Preparation

Go-Live

Post go-live support and activities

Improvements and road map

workshop

Accelerators / Deliverables Test cases

Deliverable acceptance forms

Training Materials –

Process-flow recordings etc.

Go-Live Checklist

Configuration Guide

Scoping Questionnaire

Kickoff Workshop

Project Schedule

Support Portal Check Lists

Implementation methodology Start Run Deploy 1 3 2

.

Utility Billing System as an example

October 27, 2013 27

Utility Billing System

October 27, 2013 28

Utility Billing System

October 27, 2013 29

SAP ISU DATA MODEL

October 27, 2013 30

Billing Process

October 27, 2013 31

During the upload of the meter reading, plausibility checks are carried according to customizing

Estimation can also be performed based of the previous consumption or the periodic consumption

Problems and Challenges

• Non-functional requirements mapping

• System security and monitoring

Realizing: Maintenance, High Availability and

Reliability

• Component Development

• Reusable Software Components Requirements Change, and

Re-change!

• Change Management

• Configuration Management Customization, and Re-

customization!

• Standards, ISO, CMMI… Continuous Improvement

and Quality Need

Thank you..

Kuwait 2013