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Salesforce X Pepper
What the app can do• Control Pepper (Robot) to say words, show image as digital signage and questionnaire and QR code based on Salesforce object record.
• Customize the above behavior for each users stored in Contact Object
• Track user’s action such as “saw digital signage”, “answer”, and “scanned QR code” to forward to specific url stored in Salesforce
Robot Application
Hello David !!
1. A user having android app forwards to the Pepper (robot) with i-beacon.
2. The android app receives signals from i-beacon on Pepper and the android app sends the beacons’s uuid and user id to Salesforce
3. Salesforce receives beacon id and user id and sends some words based on the received data to Pepper to say via MQTT protocol.
Robot Application4. Pepper has one tablet and shows a image as digital signage which received from Salesforce on it.
5. Pepper shows questionnaire stored in Salesforce on the tablet
6. User touches one of them for reply. The user input is stored in Salesforce as a record.
Robot Application7. Once a user answers the questionnaire, Pepper shows a QR code on the tablet. The QR code contains the url where you want the user to forward a site by android browser.
8. QR app on android opens a browser showing the specific url stored in Salesforce.
“Salesforce Setting”
Pepper Policy
1. Pepper (robot) says that the “word” field when a user forwards to Pepper 2. Pepper shows an image given at “Signage Image URL” field on the tablet 3. Pepper shows questionnaire based on Survey section 4. Pepper shoes a QR code contains “Present Site URL” field
Digital Signage Section
Word：Once Pepper meets a user, it says that “Word” field after user’s name. Signage Image：After saying words, Pepper shows the image on its tablet.
Survey Section
Present Section
User (Contact
You can assign Pepper policy to each contact
Pepper
Beacon UUID
“User Action ”
Pepper Policy
User actions are recorded such as User saws digital signage, Questionnaire, and QR
User select “Sales” for Survey
Pepper
User select “Sales” for Survey
User actions are recorded such as User saws digital signage, Questionnaire, and QR
User (Contact)
User actions are recorded such as User saws digital signage, Questionnaire, and QR
