Salesforce

Cloud ComputingCloud computing, or in simpler shorthand just "the

cloud", focuses on maximizing the effectiveness of the shared resources.

In Simple words Cloud Computing is Using others Resources on Demand by taking them on lease.

Cloud resources are usually not only shared by multiple users but are also dynamically reallocated per demand.

IAAS (Infrastructure as a service) Example : Amazon EC2 ,It is a number one cloud

provider. Mainly use for Storage only.

PAAS (Platform as a service)Example : Play Store(Google Apps)

SAAS ( Software as A Service) Example: Salesforce

Types of Cloud Computing:

Architecture of Cloud Computing:

Salesforce.com is a second largest global cloud provider company.

Best known for it’s CRMCRM system allows to manage business from

Sales ,Marketing to end of Project.It helps to Manage LeadsIt helps to Estimate Forecast of the Quarter, year etc.

What is Salesforce?

Languages Used:• UI- Visualforce• Business Logic - Apex

• In Salesforce Data is more Secure than any other Systems. In this

You can set trusted Network rangesYou can set trusted IP’s.You can Set Software Opening Timings.

Other than this, User has to enter Verification Code that is different every time and an Email is sent to the System administrator with security token.

Security in Salesforce

• Salesforce is also available on Mobile called Salesforce1 .For this no need to Create App on Android ,Windows etc. It is already available.• Simply Download Salesforce1 and login into your account.• Salesforce1 implementation and customization where in

one can access real time records, chatter, standard objects, custom objects etc.

Salesforce on Mobile:

Contact Manager Contact management for Up to 5 User(US $5 annually) Group edition Basic Sales and Marketing for upto 5 Users.(US $ 25 annually)Professional Edition Complete CRM for any Size Team (US $ 65 annually)Enterprise Edition Customize CRM for your Entire Business(US $ 125 annually).• Performance Edition Extend CRM to accelerate performance (US $ 300 annually).

Available Editions and Pricing :

Types of Clouds in Salesforce• Sales Cloud- Working with standard as well as custom

objects to meet the requirements or build an Application.• Service Cloud- Providing services to Customers inside

Salesforce using Case management, Live agent, Click to call etc.• Marketing Cloud- Mass emailing, Exact Target, Pardot

• First we have to Sign up on Force.com Platform : www.developerforce.com After Sign Up login from : www.login.salesforce.com

How to login:

Appexchange• Salesforce App store• In order to access, you can refer this link:www.appexchange.Salesforce.comPackages:• Managed- upgradable• Unmanaged- not Upgradable

Services

Administration- Point and click

Company Profile/

Configuration

Login’s/User Profile/ User

Record

Financial Information

Currency Settings

Security Settings

Network/UI Settings

Development- Customization

Integration

3rd party applications

Salesforce to Salesforce

Visualforce pages

Triggers, Apex Code, Test Methods

Services continued….• Salesforce Customization, configuration and Implementation- NEW and EXISTING• Overall Sales process and its business strategies (Lead to opportunity)• Salesforce Dynamic Email Template design• Salesforce Community Customization• Migration from Zoho to Salesforce and vice a versa• Salesforce Data Migration and Data cleansing• PayPal/Appointment Plus/EC2/Stripe/API/ Google Calendar / Gmail/ 3rd party

Integration with Salesforce• Security Settings, Permission sets, Workflow rules, Validation Rules • VF Pages, Apex Triggers, Apex Test classes• App Exchange Applications (Mailchimp, EchoSign, cirrus insight, Docusign,

Echosign, Box.com, Conga, Object convertor, Hubspot, Inside sales, click to call etc.)

• ANALYTICS: Reports, Dashboards etc• Salesforce Professional Content Writing

Thank You!