Role Of

Information Technology In

Indian Railway

Group 1Deepak PalveNitesh PatilPrashant MishraShashank ChauhanSrinivas Mittapelli

Indian RailwayIndian Railway was first introduced to India in 1853.The first train route was between Mumbai to Thane.It is fully owned by Republic of India (Indian

Government)In 1951 Railways were nationalized and was

maintained by Ministry of railway. Now it has become the Second Largest Railway

corporation in world under single management.Worlds largest Employers with more than million

employees.Indian Railway covers more than 63,327 Kms and

network is spread over 6909 Station.

Indian Railway owns over 200,000 (freight) wagons, 50,000 coaches and 8,000 locomotives.

Indian Railway is maintained under 16 Railway zones.Indian Railway is also the largest employer in India,

employing more than 1.6 million people. Indian railways uses four gauges BROAD GUAGE,

STANDERD GAUGE, METER GUAGE and NARROW GUAGE.

The Revenue for Indian railway for the year 2009-2010 was US$ 19.17billion.

Net operating income/profit for the same year was US$ 203.37 million.

Use of IT in Indian RailwayFor Ticketing and Ticket Cancellation Time table informationPassenger InformationFreight InformationTourist InformationPress Releases Railway Board DirectoratesBudget for the current Financial yearIR Personnel (Information about recruiting, training,

Vacancies, code manuals)Site Map (information on train route)

Use of IT in Reservation and Ticket BookingIn 1986 after the formation of Center for Railway

Information SystemIt is used in various form i.e. Online Ticketing,

For Railway Reservation, PNR Enquiry, Fares, Rules :http://indianrail.gov.in/

Indian Railways’s new portal IRCTC provides basic as well as value added services to public. One can register and get reservation : http://www.irctc.co.in/

MOBILEYou can also check the PNR Status of your reservation. It given as follows: Sms PNR <10-digit PNR No.> to 54959 : Sms HELP TRN to 54959 (This Service is supported by following operators Vodafone, Airtel, Idea, Reliance, Aircel, Tata Indicom)

CVM Coupons

Automated Ticket Vending Machine (ATVM), Smart Card,

Electronic Push Button Ticket Vending Machine On Local Train Ticket Counters.

Recruiting and Manpower ManagementAs Indian Railway is India’s biggest employer, all

these employees are kept update via GAZETTE or E-Journal.

GAZETTE also posts the information about the new recruitment process which is going on and also about the new recruitment which is coming

The GAZETTE is provided on following link. :http://www.indianrailways.gov.in/indianrailways/directorate/direct.jsp

The Various aspects covered under GAZETTE

1

Freight ManagementIndian Railways makes 70% of its revenues and most

of its profits from the freight sector.In 2001 Indian Railway computerized Freight

movement operations by establishing Freight Operations Information System (FOIS)

The Major Advantage provided by the FOIS is global tracking of consignments in real time.

For easy acceptance of customer's orders, billing and cash accountal from identified nodal customer centres which may not necessarily be the handling terminals.

Introduction of “hub & spoke" arrangement for the

Use of IT in order to ensure safe and secure journeyCCTV Cameras

Special sensors in   landslide-prone region

Anti-Collision Device

Track Identification System (TIS)

Use of Smart Card for Identificationof the employees working at RailwayStation Premise.

Information Technology to Promote TourismTo Promote tourism in India, Indian Railway has taken

an initiative it had started many new special trains for Foreign Tourist. E.g.

THE FAIRY QUEEN THE DECCAN ODYSSEYHERITAGE ON WHEELS PALACE ON WHEELS

These trains can be booked from anywhere in the world, using http://www.irctc.co.in/

It also provides some value added services such as Hotel Booking, Car Rentals, Holiday Packages, Rail Packages

Indian Railway has became technically advanced.

Computerization of Freight Operations has effectively increased its efficiency.

Employees are managed more effectively.

Through foreign tourism Indian Railway has increased its revenue.

Computerization has also raised some outrage as step towards Lay-Off and Privatisation

Effects Of Information Technology on Indian Railway

Scope for the improvementNo 24/7 Online Reservation Facility.

Limited number of servers for online booking.

I-Tickets cannot be cancelled online.

Only point to point tickets are available.

Monthly pass for suburban railway has to be taken in tradition way.

Thank You