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November 2014 RETURN ON INTELLIGENCE Where the Smart Money is Going in Smart Packaging evrythng.com © EVRYTHNG.| 2014

Return on Intelligence: Where the Smart Money is Going in Smart Packaging

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A presentation from EVRYTHNG's CMO Andy Hobsbawm, at the AIPIA World Congress in November 2014, in Chicago.

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Page 1: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

November 2014

RETURN ON INTELLIGENCEWhere the Smart Money is

Going in Smart Packaging

evrythng.com

© EVRYTHNG.| 2014

Page 2: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

Tue, Aug 10, 2010

Page 3: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

Tue, Aug 10, 2010

Page 4: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

Tue, Aug 10, 2010

100 billion connected

devices by 2020

Source: IBM Investor Briefing ‘Making Markets: Smarter Planet’; Morgan Stanley; EVRYTHNG

research.

Page 5: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

How it worksAny object can become an interface

Page 6: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

AS CLEVER AS AS EASY AS AS IMMEDIATE AS AS INFORMATIVE AS

AS SOCIAL AS AS PERSONAL ASAS ENTERTAINING

ASAS VISUAL AS

Changing consumer expectations of products

Page 7: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

The Internet of Everything

Page 8: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

How it works.

Page 9: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

How it works

WATCH VIDEO HERE: http://bit.ly/77secs

Page 10: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

A new wave of packaging innovation

REDUCED

TECHNOLOGY

COSTS

(x 10,000)

MASS

TECHNOLOGY

ADOPTION

(x 1,000%)

SMART

PACKAGES

Page 11: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

Technologies to make packages smart

Image

Recognition1-D Bar

Code

Augmented

Reality

Batch/SKU

QR Codes

Unique QR

/ Codes

NFC

Sensors

Chipsets

CO

ST

FLEXIBILITY

RFID

Beacons

ZPY19TAGS DEVICE

S

SMS

Page 12: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

Diageo case study

Page 13: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

USE CASES

Page 14: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

Consumer Engagement

Triggering emotional, social and personalized

experiences for consumers, and valuable data for the

brands, when consumers interact with products using a

smartphone.

WINWIN

TIPS

Page 15: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

Tracking & Analytics

Capturing data from smart sensors or tags in product

packaging for efficient supply chain management and to

combat counterfeit and grey markets

Page 16: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

Friend me for

an extended

warranty

Page 17: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

Next scan

unlocks game

level 5

Page 18: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

I am an

authentic

luxury bag

Page 19: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

A range of personalized service experiences

Register product for

warranty or

insurance

Download user manuals

and how-to guides

Find & arrange

service engineers

Order parts Rate product &

share reviews

Find other matching

products

Receive

tailored offers

Page 20: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

How far I’ve

travelled, what

I’m made of…

Page 21: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

Alert! I’m in

Moscow not

Manhattan

Btw, I

could use

a top up

Page 22: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

CONSUMER RELATIONSHIPS

Personalized product

content experiences

Innovative product-

consumer mobile

engagement

High touch engagement

& direct digital

relationships

BUSINESS OPERATIONS

Unique data insights

& consumer identities

Tracking Analytics,

Capture & Apply data

Brand Protections

The value opportunity for brands

Page 23: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

Mobile engagement is turning products into media

Page 24: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

Product Voice: greater consumer intimacy with the brand

“BRAND VOICE” “CONSUMER VOICE” “PRODUCT VOICE”

1900 - 1995 1995 - 2010 2010 -

Marketing’s Third Age

Page 25: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

In-Store product engagement (Millennials)

Source: Interactions, Retail Perception Report, Sept. 2014

34% 27%

Communicate via

mobile about products

29%

Make mobile shopping

lists

Scan products to get info,

deals or experiences

Page 26: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

EVRYTHNG makes products smart, interactive and trackable

by connecting them to the Web.

Page 27: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

The EVRYTHNG Engine™ − Platform-as-a-Service

Product

Identity

Management

Big Little

Data Store

Reactor™

Rules Engine

Enterprise

Dashboard

Developer

Tools

Access

Control

Real-Time

Connections

Serving Monitoring Security LiveOpsBackup

Product Relationship

Management™

Platform

Page 28: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

One digital identity, many connectivity technologies

53277052e4b0c03e44f5e4b1

UNIQUE BOTTLE ID

SUPPLY

Real-time track

& trace data

MARKETING

Personalized

experiences

E2003412DC03011942060293

UHF RFID Tag with Electronic

Product Code (EPC)

Unique QR Codes

with crypto secure URL

Page 29: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

Smart packaging means smart data

Page 30: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

Connecting some of the world’s best

Page 31: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

Thank you

[email protected]

Page 32: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

APPENDIX

Page 33: Return on Intelligence: Where the Smart Money is Going in Smart Packaging

Rules, Analytics . Data Aggregation . Real-Time Response