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Rethinking the Business Benefits of the Cloud GigaOm Research Joe Weinman joeweinman at gmail @joeweinman © 2014 Joe Weinman. All Rights Reserved

Rethinking the Business Benefits of The Cloud

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Maybe you can already recite the sales pitch for cloud computing in your sleep—how it’s faster, more flexible, and economical than amassing your own servers on site. But, as Joe Weinman argues in “Rethinking the Business Benefits of Cloud,” that’s just scratching the surface. In these slides, Joe Weinman, author of Cloudonomics: The Business Value of Cloud Computing, explores some of the overlooked—and more nuanced—business benefits of moving workloads to the cloud, such as faster innovation, global expansion, and customer satisfaction.

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Page 1: Rethinking the Business Benefits of The Cloud

Rethinking the Business Benefits of the Cloud

GigaOm Research

Joe Weinman

joeweinman at gmail

@joeweinman

© 2014 Joe Weinman. All Rights Reserved

Page 2: Rethinking the Business Benefits of The Cloud

© 2014 Joe Weinman. All Rights Reserved 2

Cloudonomics

@joeweinman

Page 3: Rethinking the Business Benefits of The Cloud

© 2014 Joe Weinman. All Rights Reserved 3

Common

Location-independent

Online

Utility

on-Demand

Quantitative Analysis of Clouds.

- Penalty Cost Reduction to for independent demands

- Latency to for n nodes, adjusted by

- Hub vs. P2P Benefit of Connections; Latency Penalty of

- Pure Cloud Better when ; Hybrid Best with Breakeven at

- Linear Benefit for Exponential for ; for Random Walk

Source: Joe Weinman, Cloudonomics

- Smart networks improvement on paths

@joeweinman

Page 4: Rethinking the Business Benefits of The Cloud

“The Benefits of the Cloud are Cost Reduction and

Business Agility”

4@joeweinman © 2014 Joe Weinman. All Rights Reserved

Page 5: Rethinking the Business Benefits of The Cloud

Revenue Growth

5@joeweinman © 2014 Joe Weinman. All Rights Reserved

Page 6: Rethinking the Business Benefits of The Cloud

© 2014 Joe Weinman. All Rights Reserved 6

Does IT Matter??

@joeweinman

Page 7: Rethinking the Business Benefits of The Cloud

© 2014 Joe Weinman. All Rights Reserved 7

Firm ProfitabilityFixed Effect Models*

Base Model Incl Sales, OPEX

IT 1.912 1.837

Sales 0.054

OPEX 0.137

Advertising 0.155 0.142

R&D 1.001 0.993

R2 (overall) 0.49 0.51

Observations 276

Number of Firms 86

@joeweinman

Source: Sunil Mithas, Ali Tafti, Indranil Bardhan, and Jie Mein Goh, “Information Technology and Firm Profitability: Mechanisms and Empirical Evidence”

Page 8: Rethinking the Business Benefits of The Cloud

Range of IT Value

8@joeweinman © 2014 Joe Weinman. All Rights Reserved

Page 9: Rethinking the Business Benefits of The Cloud

The Discipline of Market Leaders

9@joeweinman © 2014 Joe Weinman. All Rights Reserved

Page 10: Rethinking the Business Benefits of The Cloud

© 2014 Joe Weinman. All Rights Reserved 10

Digital Disciplines

@joeweinman

Digital Technology+

Value Disciplines=

Digital Disciplines

Page 11: Rethinking the Business Benefits of The Cloud

© 2014 Joe Weinman. All Rights Reserved 11

Updating the Value Disciplines?

@joeweinman

Value Discipline

“Virtual” Extrapolation

(Physical) Operational Excellence

Virtual Operational Excellence

(Physical)Product

Leadership

Virtual Product

Leadership

(Face-to-Face)Customer Intimacy

Virtual Customer Intimacy

Source: NYTimes.com

Page 12: Rethinking the Business Benefits of The Cloud

© 2014 Joe Weinman. All Rights Reserved 12

Updating the Value Disciplines

@joeweinman

Value Discipline “Virtual” Extrapolation

Digital Discipline

Operational Excellence

Virtual Operational Excellence

Information Excellence

Product Leadership

Virtual Product Leadership

Solution Leadership

Customer Intimacy

Virtual Customer Intimacy

Collective Intimacy

(Traditional Innovation) Accelerated Innovation

Page 13: Rethinking the Business Benefits of The Cloud

Information Excellence

13@joeweinman © 2014 Joe Weinman. All Rights Reserved

Page 14: Rethinking the Business Benefits of The Cloud

Solution Leadership

14@joeweinman © 2014 Joe Weinman. All Rights Reserved

Page 15: Rethinking the Business Benefits of The Cloud

15@joeweinman

Collective Intimacy

© 2014 Joe Weinman. All Rights Reserved

Page 16: Rethinking the Business Benefits of The Cloud

Business Agility

16@joeweinman © 2014 Joe Weinman. All Rights Reserved

Page 17: Rethinking the Business Benefits of The Cloud

© 2014 Joe Weinman. All Rights Reserved 17

Product Life CycleR

even

ue

Time

Introduction Growth Maturity Decline

@joeweinman

Page 18: Rethinking the Business Benefits of The Cloud

© 2014 Joe Weinman. All Rights Reserved 18

Industry RivalsIn

du

stry

Riv

als

Time

Introduction Growth Maturity Decline

@joeweinman

Page 19: Rethinking the Business Benefits of The Cloud

© 2014 Joe Weinman. All Rights Reserved 19

Industry ProfitIn

du

stry

Pro

fit

Time

Introduction Growth Maturity Decline

@joeweinman

Page 20: Rethinking the Business Benefits of The Cloud

© 2014 Joe Weinman. All Rights Reserved 20

Industry ProfitIn

du

stry

Pro

fit

Time

Introduction Growth Maturity Decline

Lower Development

Expenses

Higher ProfitTime ValueOf Money

LowerMarketing Costs

Lower ForecastRisk

Higher MarketShare

@joeweinman

Page 21: Rethinking the Business Benefits of The Cloud

© 2014 Joe Weinman. All Rights Reserved 21

Digital Business Intervals

Time

Introduction Growth Maturity Decline

Time to Market

Time to Volume

Platformas a Service

Infrastructureas a Service

@joeweinman

Page 22: Rethinking the Business Benefits of The Cloud

Accelerated Innovation

22@joeweinman © 2014 Joe Weinman. All Rights Reserved

Page 23: Rethinking the Business Benefits of The Cloud

© 2014 Joe Weinman. All Rights Reserved 23

Accelerated Innovation

Source: Joe Weinman, Cloudonomics

Challenge

Solutions

??Solution

@joeweinman

Page 24: Rethinking the Business Benefits of The Cloud

© 2014 Joe Weinman. All Rights Reserved 24

Accelerated Innovation

Netflix InnocentiveGoldcorp

@joeweinman

Page 25: Rethinking the Business Benefits of The Cloud

New Business Models

25@joeweinman © 2014 Joe Weinman. All Rights Reserved

Page 26: Rethinking the Business Benefits of The Cloud

© 2014 Joe Weinman. All Rights Reserved 26

Business Model Generation

@joeweinman

Page 27: Rethinking the Business Benefits of The Cloud

© 2014 Joe Weinman. All Rights Reserved 27

The Business Model Canvas

KeyPartners

KeyResources

ValueProposition

Channels

CustomerSegments

KeyActivities

Cost Structure

CustomerRelationships

Revenue Streams

Source: Alex Osterwalder and Yves Pigneur, Business Model Generation

@joeweinman

Page 28: Rethinking the Business Benefits of The Cloud

Nike Basketball Hyperdunk+

Source: Nike.com

28@joeweinman © 2014 Joe Weinman. All Rights Reserved

Page 29: Rethinking the Business Benefits of The Cloud

© 2014 Joe Weinman. All Rights Reserved 29

Automobile Insurance

@joeweinman

- Speed- Route- Distance- Acceleration

Page 30: Rethinking the Business Benefits of The Cloud

Global Market Expansion

30@joeweinman © 2014 Joe Weinman. All Rights Reserved

Page 31: Rethinking the Business Benefits of The Cloud

31

The Networked Economy

Source: McKinsey Global Institute

@joeweinman

Greater Bandwidth & More Endpoints

Greater GlobalKnowledge-Intensive Flows

Faster Growth than Labor, Capital-Intensive Segments

Increasing NetworkUbiquity

© 2014 Joe Weinman. All Rights Reserved

Page 32: Rethinking the Business Benefits of The Cloud

Enhanced User Experience

32@joeweinman © 2014 Joe Weinman. All Rights Reserved

Page 33: Rethinking the Business Benefits of The Cloud

Amdahl’s Law.

Source: Joe Weinman, Cloudonomics

© 2014 Joe Weinman. All Rights Reserved 33@joeweinman

S

P

Page 34: Rethinking the Business Benefits of The Cloud

Cloud Response Time.

Source: Joe Weinman, Cloudonomics

© 2014 Joe Weinman. All Rights Reserved 34@joeweinman

Page 35: Rethinking the Business Benefits of The Cloud

Geo Dispersion.

© 2014 Joe Weinman. All Rights Reserved 35@joeweinman

Page 36: Rethinking the Business Benefits of The Cloud

The Law of Cloud Response Time.

Source: Joe Weinman, Cloudonomics

© 2014 Joe Weinman. All Rights Reserved 36@joeweinman

T = F + N + PSingle Entities

T = F + N + P__ __√n p

Multiplicity of Nodes and Processors

( )n = ∛ QN 2

2PMinimum Time for a given Quantity of resources

0.35

0.3

0.25

0.2

0.15

0.1

0.05

0

Priority of Dispersion

Page 37: Rethinking the Business Benefits of The Cloud

Cost Reduction

37@joeweinman © 2014 Joe Weinman. All Rights Reserved

Page 38: Rethinking the Business Benefits of The Cloud

00.10.20.30.40.50.60.70.80.9

1

00.10.20.30.40.50.60.70.80.9

1

00.10.20.30.40.50.60.70.80.9

1

00.10.20.30.40.50.60.70.80.9

1

1

25

4

100

Statistical Multiplexing of IID RVs.

Source: Joe Weinman, Cloudonomics

© 2014 Joe Weinman. All Rights Reserved 38@joeweinman

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1

0.9

0.8

0.7

0.6

0.5

0.4

0.3

0.2

0.1

0

1 6 11 16

21

26

31

36

41

46

51

56

61

66

71

76

81

86

91

96

10

11

06

111

116

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11

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36

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11

46

15

11

56

16

11

66

17

11

76

18

11

86

19

11

96

20

1

Inverse Square Root Behavior.

Source: Joe Weinman, Cloudonomics

© 2014 Joe Weinman. All Rights Reserved 39@joeweinman

Page 40: Rethinking the Business Benefits of The Cloud

Cloud Cost Structures.

Source: Joe Weinman, Cloudonomics

© 2014 Joe Weinman. All Rights Reserved 40@joeweinman

SG&A, Margin, Uncollectibles, …

Economies of Scale

Diseconomies

Scale-Invariant Costs

Cost

(/P

rice

)

Consumer TypicalEnterprise

Well-RunEnterprise

Mid-SizeCloud SP

LargestCloud SP

Page 41: Rethinking the Business Benefits of The Cloud

1. U < 1 A * U * C * T <= P * U * C * T < P * 1 * C * T = P * C * T

2. U = 1 & A=P A * U * C * T =  P * U * C * T = P * 1 * C * T = P * C * T

3. U = 1 & A < P A * U * C * T <  P * U * C * T = P * 1 * C * T = P * C * T

4. 1 < U < ( P / A ) A * U * C * T <  A * (P / A) * C * T = P * C * T

5. U > 1, & (Tp / T) < (1 / U)

[(P - ε) * T * C] + [ε * Tp * C * U] <  [(P - ε) * T * C] + [ε * T * C]

6. (TNZ / T) > (1 / U) & U > 1 ε * T * C < ε * TNZ * U * C

7. D uniform, U > 1 TotalCost = [F * T * C] + [ ½V * (V / P) * T * U * C]

Min(TotalCost) when 0 = [T * C] * [0 – 1 + V * U / P] V / P = 1 / U

A = Average, P = Peak, C = Baseline Resource Cost, U = Utility Premium, T = Time, Tp = Peak Duration,TNZ = Non-Zero Baseline Duration, F = Fixed Capacity, V = Variable Capacity, D = Demand over Time

The Math.

Source: Joe Weinman, Cloudonomics

© 2014 Joe Weinman. All Rights Reserved 41@joeweinman

Page 42: Rethinking the Business Benefits of The Cloud

All other things being equal:

1. If cloud services cost less than enterprise IT, then…

…use them

2. If cloud services cost more than enterprise IT, then…

…don’t…

…jump to conclusions, because if demand is “spikier” than the cloud is “costly,” a pure cloud solution will cost less than a dedicated one

3. If demand has any variation, a hybrid solution is optimal

The English.

Source: Joe Weinman, Cloudonomics

© 2014 Joe Weinman. All Rights Reserved 42@joeweinman

Page 43: Rethinking the Business Benefits of The Cloud

Hybrid Economics, P/A>U>1.

Source: Joe Weinman, Cloudonomics

© 2014 Joe Weinman. All Rights Reserved 43@joeweinman

Private PublicHybrid

Cost

$$$

$$

$

Page 44: Rethinking the Business Benefits of The Cloud

Stateless Elasticity BC/DR

Content/Service Delivery Data Integration

Hybrids over Space.

Source: Joe Weinman, Cloudonomics

© 2014 Joe Weinman. All Rights Reserved 44@joeweinman

Page 45: Rethinking the Business Benefits of The Cloud

Dev/Test Production Production Dev/Test

Migration to Cloud Migration from Cloud

Hybrids over Time.

Source: Joe Weinman, Cloudonomics

© 2014 Joe Weinman. All Rights Reserved 45@joeweinman

Page 46: Rethinking the Business Benefits of The Cloud

Risk Mitigation

46@joeweinman © 2014 Joe Weinman. All Rights Reserved

Page 47: Rethinking the Business Benefits of The Cloud

Linear Demand Growth.

Source: Joe Weinman, Cloudonomics

© 2014 Joe Weinman. All Rights Reserved 47@joeweinman

Time

Demand D(t) = a+bt

t1

UnservedDemand u Resources R(t)

t2

ProvisioningTime tp

Page 48: Rethinking the Business Benefits of The Cloud

Time

Demand D(t) = et

Resources R(t)=e(t-tp)

UnservedDemand

t1 t2

tp

tp

Exponential Demand Growth.

Source: Joe Weinman, Cloudonomics

© 2014 Joe Weinman. All Rights Reserved 48@joeweinman

Page 49: Rethinking the Business Benefits of The Cloud

White Papers.

© 2014 Joe Weinman. All Rights Reserved 49@joeweinman

Page 50: Rethinking the Business Benefits of The Cloud

Thank You

joeweinman at gmail

@joeweinman

© 2014 Joe Weinman. All Rights Reserved