© 2012 IBM Corporation

IBM Endpoint Management: Retail

© 2012 IBM Corporation

IBM Endpoint ManagementBringing efficiency and cost reduction to Retail Organizations

© 2013 IBM Corporation

IBM Endpoint Management: Retail

Retail leaders are prioritizing three imperatives in order to succeed

Deliver smarter shopping experiences

Create smarter merchandising and supply networks

Drive smarter operations

© 2013 IBM Corporation

IBM Endpoint Management: Retail

3

Endpoint management can centralize and automate capabilities across your highly distributed enterprise

For retailers who need…

Rapid, agile, scalable, automated management capabilities– Reduce endpoint management costs while increasing service

levels

Increased stability, security– Move from slow/reactive to real-time/proactive endpoint

management– Ensure 90%+ first-pass remediation success within hours

Continuous updating of security policies in support of compliance

‒ Many regulations and industry standards require proof of patch, configuration compliance

© 2013 IBM Corporation

IBM Endpoint Management: Retail

4

Endpoint management addresses growing complexities

Speed, severity and complexity of malware

attacks

Endpoint device counts,

devices and platforms

Compliance requirements to establish, prove and maintain

continuous compliance

Fast patching of O/S and application vulnerabilities

Rapid, agile, automated, and validated remediation

Mobile/roaming endpoints

New form factors and platforms

Employee-owned devices

Continuous updating of security policies in

support of compliance for all types of endpoints

regardless of the type of device

© 2013 IBM Corporation

IBM Endpoint Management: Retail

IBM Endpoint Management for Retail

Store

Store

Store

Internet

Data center

ISDNLeased

Line

Cable/DSL

Headquarters officeDistribution center

Warehouse

Leased Line

Leased Line Cable/

DSL

Low bandwidth

Cloud-based service continuously provides new patch, policy updates

Content Update Service

Whether it’s a Linux POS device, a Mac at the warehouse or a Unix Server in your data center, IBM Endpoint Management has it covered. In real time, at any scale.

Support for a wide variety of devices:

Windows, Mac, Unix, Linux, mobile

Single, intelligent agent uses <2% CPU, <10MB RAM

Network-friendly architecture delivers large packages without disrupting critical business applications

One management server per 250,000 endpoints

Full command and control of Internet-connected devices

Use existing computers as Relays to minimize network traffic

© 2013 IBM Corporation

IBM Endpoint Management: Retail

6

IBM Endpoint Management - our unique value Find and fix problems in minutes across all endpoints

Compress patch cycles to hours, with 98-99% first pass success

Reduce annual electricity costs by $20-$50 per PC/Mac

Reduce annual software spend as much as 30%

Ensure continuous compliance with regulatory, security and operational policies

Identify 10-20% more assets than are currently being managed

Patch all OS' and Windows applications with a single solution

Unify management of all endpoints from 'servers to smartphones'

Consolidate tens of management servers into one per 250K endpoints

© 2013 IBM Corporation

IBM Endpoint Management: Retail

SMART ISEffectively managing compliance, patching and network access

Coop Estense, Italy:A consumer goods retailer in Italy complies with a payment card industry standard, improves ease of management, lowers maintenance costs and reduces problem-resolution times when it implements IBM Tivoli Endpoint Manager software

IBM customer examples of successful endpoint management

SMART ISReducing servers, patch cycles and staff, while increasing number of managed enpoints

A Large European Discount Retailer:A large European discount retailer saves EUR3.2 million and strengthens security and compliance when it works with IBM Business Partner CONSALIT to implement IBM Endpoint Manager software.

© 2013 IBM Corporation

IBM Endpoint Management: Retail

88

Leverage IBM’s experience to help you get started on your endpoint management strategy.

If you need to …. Suggested starting points ….

Learn more about IBM endpoint management solutions

Visit ibm.com for endpoint management

Understand the benefits of IBM endpoint management

Visit ibm.com to view customer testimonials

Determine your next steps toward IBM endpoint management solutions

Contact your IBM representative

Learn more about IBM endpoint management training options

Visit global training opportunities on ibm.com

© 2013 IBM Corporation

IBM Endpoint Management: Retail

9